Banner for FatFace - BLUEWATER 2

FatFace - BLUEWATER 2 Anmeldelser 164

TrustScore 4.5 ud af 5

4,7

Unit U028B Upper Rose Gallery, East Mall, DA9 9SP Bluewater, Kent, GB


Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Very helpful staff, didn't hassle when browsing or when trying garments on. Nice shop to go into when looking for this seasons clothes. Ordered a t-shirt, delivered the next day, excellent service

Virksomheden har svaret

Bedømt til 3 ud af 5 stjerner

Very disappointed as my initial order was completely ignored. Was suppose to receive email confirmation when to pick up. When queried was told order lost. Customer service reordered but it meant 1 i... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I usually buy Fat Face clothes because although pricier than some other retailers, they are stylish and quality so last longer. Size can be inconsistent so always best to try on first. Never a problem... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Bluewater is my local store although I do visit several others in the south-east and they are always pretty friendly. I like the quality of chinos (straight are better than the new slim ones), tee-shi... Se mere

Virksomheden har svaret


Virksomhedsoplysninger

  1. Tøjbutik
  2. Butik med modetilbehør
  3. Herretøjsbutik
  4. Dametøjsbutik

Skrevet af virksomheden

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Kontaktoplysninger

  • Unit U028B Upper Rose Gallery, East Mall, DA9 9SP, Bluewater, Kent, Storbritannien

  • 01322 423454

4,7

Fremragende

TrustScore 4.5 ud af 5

164 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Fantastic all round

Beautiful clothes but also great friendly service when collecting in store. Thank you 😊

4. april 2024
FatFace - BLUEWATER 2-logo

Besvarelse fra FatFace - BLUEWATER 2

Hi Chloe, Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours! Have a great day! CD

Bedømt til 5 ud af 5 stjerner

I struggled to get the right size

I struggled to get the right size, I ordered on line collected in store and the staff were amazing

8. april 2024
FatFace - BLUEWATER 2-logo

Besvarelse fra FatFace - BLUEWATER 2

Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

Bedømt til 5 ud af 5 stjerner

Nice store with Great staff

Nice store with Great staff

29. marts 2024
FatFace - BLUEWATER 2-logo

Besvarelse fra FatFace - BLUEWATER 2

Good morning,

Thank you for taking the time to post your review.

I am so pleased that you find the crew in our Bluewater store to be so nice when you visit. I hope you continue to enjoy your visit to our stores.

All the best, MM

Bedømt til 5 ud af 5 stjerner

Beautiful piece of clothing

Beautiful piece of clothing. Very pretty & unusual

29. marts 2024
FatFace - BLUEWATER 2-logo

Besvarelse fra FatFace - BLUEWATER 2

Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your recent shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – CD

Bedømt til 5 ud af 5 stjerner

Love shopping with Fatface

Love shopping with Fatface. Always have my size

25. marts 2024
FatFace - BLUEWATER 2-logo

Besvarelse fra FatFace - BLUEWATER 2

Good morning,

Thank you for taking the time to leave us your review.

I am so pleased that you are enjoying your new purchase and the sizing is good. I hope you continue to enjoy our products as much as we do.

All the best, MM

Bedømt til 4 ud af 5 stjerner

A pleasant shopping experience

Good quality clothing. Accurate delivery information with stress free refunds. Staff at the Bluewater shop were polite friendly and efficient.

24. marts 2024
FatFace - BLUEWATER 2-logo

Besvarelse fra FatFace - BLUEWATER 2

Good afternoon, Julie.

Thank you for your feedback regarding your recent online order.

It's great reading such positive comments about the items you ordered and service you received. We hope you love your new items and continue to enjoy shopping with us both online and instore.

Take care, JB

Bedømt til 3 ud af 5 stjerner

Great jeans but slow delivery

The quality of the jeans are good. Great fit and comfortable. The click and collect took 6 days before I received a message that it is ready. On the website it said 3-5 days. I ordered these jeans and was hoping to wear them on my trip, but they arrived too late. This was quite disappointing. The click and collect delivery time should be in line with the delivery times specified on the website.

29. marts 2024
FatFace - BLUEWATER 2-logo

Besvarelse fra FatFace - BLUEWATER 2

Good afternoon, FatFace customer.

Thank you for taking the time to leave us your review.

I am sorry to read that you were unhappy with our delivery service. Unfortunately I believe you may have misread our delivery time frames. Standard delivery is 3-5 days however with our Click n' Collect service delivery is 5-7 days. This is stated on our website: https://www.fatface.com/help-centre/delivery.html

I hope this has not deterred you from shopping with us again in the future.

Enjoy the rest of your day. JB

Bedømt til 5 ud af 5 stjerner

Just love fatface never had a bad…

Just love fatface never had a bad purchase. Same goes for my recent. Lovely dress just what I was looking for. Bought online as store did not have my size available. Arrived promptly.

22. marts 2024
FatFace - BLUEWATER 2-logo

Besvarelse fra FatFace - BLUEWATER 2

Hi there,
Thank you for taking the time to leave your 5* review.

We are so pleased to read your positive feedback. Thank you for being a loyal customer, we look forward to welcoming you back soon!

Take care. -GM

Bedømt til 5 ud af 5 stjerner

I love Fatface

I love Fatface clothes, the shop and the staff.

22. marts 2024
FatFace - BLUEWATER 2-logo

Besvarelse fra FatFace - BLUEWATER 2

Hi Claire,
Thank you for taking the time to leave a review. We love to hear you have had such a positive experience with us! We look forward to welcoming you back soon. Take care, LC.

Bedømt til 5 ud af 5 stjerner

Quality

Good selection, great quality clothing, easy to use website

9. februar 2024
FatFace - BLUEWATER 2-logo

Besvarelse fra FatFace - BLUEWATER 2

Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

Bedømt til 5 ud af 5 stjerner

Always excelent services

Always excelent services. Good products.

6. februar 2024
FatFace - BLUEWATER 2-logo

Besvarelse fra FatFace - BLUEWATER 2

Good Afternoon Bogdan,

Thank you for taking the time to leave us a review!

I am glad to hear you have had such a positive experience when shopping with us! I will make sure this feedback is passed on, we appreciate such kind words from our customers.

We look forward to welcoming you back soon!

Kind Regards, JW

Bedømt til 5 ud af 5 stjerner

My fav store

My fav store. The staff is wonderful!

21. januar 2024
FatFace - BLUEWATER 2-logo

Besvarelse fra FatFace - BLUEWATER 2

Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Bedømt til 4 ud af 5 stjerner

Very prompt service

Very prompt service. Great fitting pair of shorts competitive prices too.

20. januar 2024
FatFace - BLUEWATER 2-logo

Besvarelse fra FatFace - BLUEWATER 2

Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

Bedømt til 5 ud af 5 stjerner

Excellent customer service

Store looks great and the staff are always very helpful.

23. januar 2024
FatFace - BLUEWATER 2-logo

Besvarelse fra FatFace - BLUEWATER 2

Hi there,
Thank you for taking the time to leave your 5* review.

We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchase, and look forward to welcoming you back soon.

Take care. -GM

Bedømt til 5 ud af 5 stjerner

I saw the coat in store but they didn't…

I saw the coat in store but they didn't have colour or size I needed. The sakes staff checked online and found it available and gave me details I needed to find it. I ordered when I got home and the coat arrived quickly. Website is easy to use as well.

6. januar 2024
FatFace - BLUEWATER 2-logo

Besvarelse fra FatFace - BLUEWATER 2

Hi there,
Thank you for taking the time to leave your 5* review.

We’re so happy to hear you have had a positive shopping experience, and we hope you love your new item. We look forward to welcoming you back soon.

Take care.- GM

Bedømt til 5 ud af 5 stjerner

Great clothes great fit and quality

Great clothes great fit and quality. Staff polite and friendly.

10. januar 2024
FatFace - BLUEWATER 2-logo

Besvarelse fra FatFace - BLUEWATER 2

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Bedømt til 5 ud af 5 stjerner

Fantastic quality and hard wearing

Fantastic quality and hard wearing. Easy to mix and match items and good variety of colours that are fun and vibrant.
It’s also good being able to go to my local store and see the items before purchasing. Being able to shop online is helpful as well as being quick and easy to navigate.

6. januar 2024
FatFace - BLUEWATER 2-logo

Besvarelse fra FatFace - BLUEWATER 2

Good Afternoon,

Thank you for taking the time to leave us a review!

I am happy to hear you enjoy using our online service and also enjoy shopping instore with us! We really appreciate your positive feedback in regards to our overall service, we love to hear this from our customers!

We look forward to welcoming you back soon!

Kind Regards, JW

Bedømt til 5 ud af 5 stjerner

I recently visited your store in…Bluewater

I recently visited your store in Bluewater. The service was great 👍, staff very helpful and friendly. Really happy with my purchase. I then looked for further items online for gifts and really pleased with these too. Very impressed overall 😁

9. januar 2024
FatFace - BLUEWATER 2-logo

Besvarelse fra FatFace - BLUEWATER 2

Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Bedømt til 5 ud af 5 stjerner

Quality clothes

Good quality clothing and value for your money.

30. december 2023
FatFace - BLUEWATER 2-logo

Besvarelse fra FatFace - BLUEWATER 2

Hello there

Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon.

Take care, RL

Bedømt til 5 ud af 5 stjerner

Very good great clothing

Good clothing Beth happy

4. januar 2024
FatFace - BLUEWATER 2-logo

Besvarelse fra FatFace - BLUEWATER 2

Hello Sarbjit

Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon.

Take care, RL

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere