We went into your store today and was happy with the way the store is set up. I have not been to Birmingham city centre for many years, I have noticed that many shops do not have adequate acce... Se mere
Virksomheden har svaret

Unit 28 Grand Central, Stephenson Place, B2 4BF Birmingham, West Midlands, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
We went into your store today and was happy with the way the store is set up. I have not been to Birmingham city centre for many years, I have noticed that many shops do not have adequate acce... Se mere
Virksomheden har svaret
Received text message to say sandals were ready to collect from central Birmingham shop. Made special trip to collect them only to be told they are not there and glitch in system means 'this happens a... Se mere
Virksomheden har svaret
This was at Grand Central, Birmingham. I had been everywhere to find a dress for my Mother's funeral. All have glitter in, as that time of year. AMANDA at Fatface was AMAZING,she helped me, went into... Se mere
Virksomheden har svaret
We had a wonderful time in this store. Mandy was so helpful, friendly and informative. She told us about the extra 20% off of sale items and answered all the questions we had. She discussed our day an... Se mere
Virksomheden har svaret
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Unit 28 Grand Central, Stephenson Place, B2 4BF, Birmingham, West Midlands, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Besvarelse fra FatFace - BIRMINGHAM GRAND CENTRAL
No hassle with order order delivery and lovely trousers So comfortable

Besvarelse fra FatFace - BIRMINGHAM GRAND CENTRAL
I have been shopping at fatface for over 2 decades. The fact that I still shop there is testament to the great brand and its wonderful staff.

Besvarelse fra FatFace - BIRMINGHAM GRAND CENTRAL

Besvarelse fra FatFace - BIRMINGHAM GRAND CENTRAL

Besvarelse fra FatFace - BIRMINGHAM GRAND CENTRAL
Easier to order products on line than to shop in store. Found that while some of the staff were really helpfully and looked for items for you etc, when it came to ordering an item you wanted that was not in store there was a very limited amount of help they could give you! So I stood just outside the store and ordered said item on my phone in 2 seconds! Very bizarre policy Fat Face!

Besvarelse fra FatFace - BIRMINGHAM GRAND CENTRAL
A lot of choice in this store and lots of size options available. Good location as well.

Besvarelse fra FatFace - BIRMINGHAM GRAND CENTRAL
Good quality, fits well, soft materials/ gentle on skin. Stuffs are helpful and friendly.

Besvarelse fra FatFace - BIRMINGHAM GRAND CENTRAL

Besvarelse fra FatFace - BIRMINGHAM GRAND CENTRAL
Big Fat Face fan, every time there is a sale I just can’t help myself to buy their stuff, love their dresses, underwear is pretty, I just love everything from Fat Face

Besvarelse fra FatFace - BIRMINGHAM GRAND CENTRAL
Excellent services
Sent 1 item back and refund quickly given other items excellent

Besvarelse fra FatFace - BIRMINGHAM GRAND CENTRAL

Besvarelse fra FatFace - BIRMINGHAM GRAND CENTRAL
The speed of delivery and quality of goods received

Besvarelse fra FatFace - BIRMINGHAM GRAND CENTRAL
I am a regular FatFace customer, generally using the Hebden Bridge store as i live nearby, however i found myself in Birmingham for a few weeks with work and needed some casual clothes for the evening so went down to the Grand Central store early one Saturday morning, was greeted by Suki (possibly the store manager). Almost felt like Suki was my personal shopper for the 30-40 mins i was in the store, assisting in picking out items, providing (requested) feedback on look / sizes of garments as i was trying things on, fetching different sizes for me when things were too large or small etc, in general just wonderful customer service from a warm, friendly and engaging person. What made the service over and above all expectations was in relation to a shirt which was unavailable in the store in my size. Suki called some other stores and came back to me to confirm it was available in another store close to her home and offered to collect in personally on my behalf and to bring it back to the Birmingham store for me to pick up. Day or so later i got a call from Suki confirming the shirt was now in the store and available to collect! Fat face staff in my experience are always extremely helpful and polite but Suki went a few steps further. Well done Fatface and thanks so much to Suki!

Besvarelse fra FatFace - BIRMINGHAM GRAND CENTRAL
I have purchased both online and through the Birmingham store. Firstly online was easy and arrived on time. I did return one item though as too big and the staff at Birmingham are always so lovely and showed me other things I might like especially as I said I was going on Holiday. Great shopping experience in Birmingham

Besvarelse fra FatFace - BIRMINGHAM GRAND CENTRAL
Wonderful customer service , friendly staff in Birmingham store . Ordered something online and was advised to try it on before leaving store, I did and first wasn’t right managed to change item for better fitting item.
Sensible assistant all so very friendly and pleasant. Well worth a visit to Grand Central Birmingham store

Besvarelse fra FatFace - BIRMINGHAM GRAND CENTRAL

Besvarelse fra FatFace - BIRMINGHAM GRAND CENTRAL
Click & collect - items arrived quickly. staff at Birmingham Central store very helpful - I needed to return 1 of the items and it was easy & quick. The jumper I bought is lovely.

Besvarelse fra FatFace - BIRMINGHAM GRAND CENTRAL
The staff at the Birmingham branch were great! Nothing too much trouble, very helpful, even though they were busy, they stopped and helped us with choices etc and brought more sizes etc.

Besvarelse fra FatFace - BIRMINGHAM GRAND CENTRAL
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.