Banner for FatFace - BERKHAMSTED

FatFace - BERKHAMSTED Anmeldelser 75

TrustScore 4.5 ud af 5

4,6

176a High Street, HP4 3AP Berkhamsted, Hertfordshire, GB


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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Elliott & Andrew - Berkhampstead branch.. Fantastic! What amazing, patient, considerate team members. I was told a sale item was at their branch. They searched it wasn't. The other branch should h... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

It was oh so easy to order my Breton top. I was informed by email when it had arrived instore. I went to collect it. Staff are very helpful and welcoming in the Berkhamsted shop. I was a little disa... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I always love fat face. It’s slightly more expensive than other high street stores like next but I feel the quality is better and it always washes well and lasts a long time before giving out.... Se mere

Virksomheden har svaret

Bedømt til 2 ud af 5 stjerner

The staff were lovely as always & so helpful. Sadly While in the photo the top looked lovely… in reality the material wasn’t flowy , it felt cold up touch, very creased , the cuffs seems to have no... Se mere

Virksomheden har svaret


Virksomhedsoplysninger

  1. Tøjbutik
  2. Butik med modetilbehør
  3. Herretøjsbutik
  4. Dametøjsbutik

Skrevet af virksomheden

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Kontaktoplysninger

  • 176a High Street, HP4 3AP, Berkhamsted, Hertfordshire, Storbritannien

  • 01442 875173

4,6

Fremragende

TrustScore 4.5 ud af 5

75 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Sale items

Fat face shop’s always look so cool always presented and fitted out well!
Staff helpful and polite nothing ever too much trouble and my dog is always welcome, whole shopping experience just brilliant 🤩

12. januar 2024
FatFace - BERKHAMSTED-logo

Besvarelse fra FatFace - BERKHAMSTED

Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

Bedømt til 5 ud af 5 stjerner

Great company

The website is very clear and easy to navigate. Prices, reductions and delivery/ return charges are well documented. The returns process is very efficient. The store itself in Berkhamsted is very well organised and the staff extremely personable, friendly and professional. A very pleasant shopping experience…… always.

8. januar 2024
FatFace - BERKHAMSTED-logo

Besvarelse fra FatFace - BERKHAMSTED

Good morning Caroline,
Thank you for taking the time to leave a review. We love to hear you have had such a positive experience with us! We look forward to welcoming you back soon. Take care, LC.

Bedømt til 5 ud af 5 stjerner

My favourite fashion shop

Fatface is my first go to clothes shop when I can spare a few pounds. I love their range. It caters for my taste. I recently got a great sale bargain of boots and jeans which I love. Staff are great and always helpful. 👌

2. januar 2024
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Besvarelse fra FatFace - BERKHAMSTED

Hello Geraldine

Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon.

Take care, RL

Bedømt til 5 ud af 5 stjerner

Lovely warm Fleece

Lovely Fleece I usually wear one with pj's now winter is here. Two years back I bought the white one. This year's fleece has little green christmas trees & little foxe's on which is quite sweet.

22. november 2023
FatFace - BERKHAMSTED-logo

Besvarelse fra FatFace - BERKHAMSTED

Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP

Bedømt til 5 ud af 5 stjerner

Ordering was easy for online and store…

Ordering was easy for online and store collection with returning to store also simple

22. november 2023
FatFace - BERKHAMSTED-logo

Besvarelse fra FatFace - BERKHAMSTED

Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP

Bedømt til 5 ud af 5 stjerner

Great shop with helpful staff team

Great shop with helpful staff team, always a pleasure to shop there and has made me even more a fan of this brand.

19. november 2023
FatFace - BERKHAMSTED-logo

Besvarelse fra FatFace - BERKHAMSTED

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Bedømt til 5 ud af 5 stjerner

The shop assistant was really helpful…

The shop assistant was really helpful and found what I was looking for and ordered it from the shop.

6. november 2023
FatFace - BERKHAMSTED-logo

Besvarelse fra FatFace - BERKHAMSTED

Hello Sarah
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Bedømt til 5 ud af 5 stjerner

Love the FF sale!

18. august 2023
FatFace - BERKHAMSTED-logo

Besvarelse fra FatFace - BERKHAMSTED

Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP

Bedømt til 3 ud af 5 stjerner

Well I had an email to say it was on…

Well I had an email to say it was on its way but then nothing after 1 week. I telephone the branch who had my item there but the reason I did not have an email to say it had arrived was that I was not on their system!!

13. august 2023
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Besvarelse fra FatFace - BERKHAMSTED

Hello Jill, thank you for taking the time to leave a review.

I'm really sorry to hear that there was a delay to your order. Upon checking our system I can see that you collected your order earlier today.

I'm sorry that you had this experience and I'll be sure to pass your feedback on to the relevant teams for future consideration.

I hope you love your new playsuit!

All the best, LB

Bedømt til 5 ud af 5 stjerner

Good customer service and advise with sizing

Good customer service and advise

7. august 2023
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Besvarelse fra FatFace - BERKHAMSTED

Good afternoon, Mabel

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Berkhamsted store.

Take care, JB

Bedømt til 5 ud af 5 stjerner

Really friendly staff so happy with my…

Really friendly staff so happy with my purchase

18. juni 2023
FatFace - BERKHAMSTED-logo

Besvarelse fra FatFace - BERKHAMSTED

Thank you for your feedback regarding your recent visit to our Berkhamsted store. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB

Bedømt til 5 ud af 5 stjerner

Always superb quality of product and…

Always superb quality of product and service

2. juni 2023
FatFace - BERKHAMSTED-logo

Besvarelse fra FatFace - BERKHAMSTED

Hello, Thank you for leaving us this 5* review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – KS

Bedømt til 2 ud af 5 stjerner

The staff the staff as always were lovely & helpful. Refund made

The staff were lovely as always & so helpful.
Sadly While in the photo the top looked lovely… in reality the material wasn’t flowy , it felt cold up touch, very creased , the cuffs seems to have no flexibility ( they looked like elastic ruffles but weren’t!) the V neck was to low it hung poorly, I’d ordered a 12 & it still looked like a sack …. To be honest even the colours weren’t as bright as the picture. A real disappointment in my opinion plus a waste of resources!

1. maj 2023
FatFace - BERKHAMSTED-logo

Besvarelse fra FatFace - BERKHAMSTED

Good Afternoon Jenny

Thank you for your review.

I am so sorry to hear about the Item.

I am pleased to hear that this was resolved for you in store.

I hope you have a good day.

EP

Bedømt til 5 ud af 5 stjerner

Summer men's trilby hat

The hat we purchased is really good quality, perfect fit and the packaging really excellent. We would definitely consider using Fatface again! Thank you

1. maj 2023
FatFace - BERKHAMSTED-logo

Besvarelse fra FatFace - BERKHAMSTED

Hi Julia

thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Bedømt til 5 ud af 5 stjerner

Great shop

Love the clothes

22. april 2023
FatFace - BERKHAMSTED-logo

Besvarelse fra FatFace - BERKHAMSTED

Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS

Bedømt til 5 ud af 5 stjerner

Really like the quality of clothes and…

Really like the quality of clothes and it fits me well .

17. april 2023
FatFace - BERKHAMSTED-logo

Besvarelse fra FatFace - BERKHAMSTED

Hello, Thank you for leaving us this 5* review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – KS

Bedømt til 5 ud af 5 stjerner

Very fast delivery to shop

Very fast delivery to shop

Easy returns

15. april 2023
FatFace - BERKHAMSTED-logo

Besvarelse fra FatFace - BERKHAMSTED

Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP

Bedømt til 5 ud af 5 stjerner

Nice friendly store

Berkhamsted Fat Face is well stocked and the staff were friendly and helpful. I’m also very pleased with the items I purchased instore.

25. marts 2023
FatFace - BERKHAMSTED-logo

Besvarelse fra FatFace - BERKHAMSTED

Hello Lizzie, Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours! Have a great day! KS

Bedømt til 5 ud af 5 stjerner

Great product

Great product, service and experience.

2. marts 2023
FatFace - BERKHAMSTED-logo

Besvarelse fra FatFace - BERKHAMSTED

Hi Paul,
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. 
Have a lovely weekend, KS 

Bedømt til 5 ud af 5 stjerner

Treated myself to a warm onesie for…

Treated myself to a warm onesie for here. Fabric quality is great and it’s so warm which has come in handy recently. Live the brand and Highly recommend

19. november 2022
Uopfordret anmeldelse
FatFace - BERKHAMSTED-logo

Besvarelse fra FatFace - BERKHAMSTED

Good Afternoon
Thank you for your review and for sharing your recent in store experience with us. Please be assured that this will be passed onto the crew members involved for you.

I hope you have a great Christmas.

EP

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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