My local store in Beccles, Suffolk is always a great experience, with friendly staff who genuinely care and want to make your day that little bit brighter. Clothes and accessories are beautiful, good... Se mere
Virksomheden har svaret

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
My local store in Beccles, Suffolk is always a great experience, with friendly staff who genuinely care and want to make your day that little bit brighter. Clothes and accessories are beautiful, good... Se mere
Virksomheden har svaret
Went into Beccles branch to find a top to go with a skirt I’d already purchased, the staff were brilliant, didn’t have anything in store but took time to go through online and find me something, orde... Se mere
Virksomheden har svaret
A week after returning an item the money has still not gone into my bank account. I have had confirmation that the refund has been put through and tomorrow is the last day allowing for a five working... Se mere
Virksomheden har svaret
So lucky to have a lovely Fatface shop in my local town. I was looking for a Sussex Jacket in the Sale buy they didn’t have my size. The assistant was very kind and she spent several minutes searching... Se mere
Virksomheden har svaret
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Unit 1 Taylors Square, Newgate, NR34 9QA, Beccles, Suffolk, Storbritannien
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The quality of the jeans was excellent, but they were on the large size, so will have to return them.
I have been a size 12 for years, but the jeans I received were more like a 14.

Besvarelse fra FatFace - BECCLES

Besvarelse fra FatFace - BECCLES
It was so easy to order from your website, my order was quickly dispatched to store for pick up, and I was kept up to date so knew when it was in store so that I could collect.

Besvarelse fra FatFace - BECCLES

Besvarelse fra FatFace - BECCLES
Easy to order on line. I had it sent to the shop and received a text within 3 days to say that the item has arrived. Well impressed

Besvarelse fra FatFace - BECCLES
Lovely dress warm soft fabric and it has two useful pockets

Besvarelse fra FatFace - BECCLES

Besvarelse fra FatFace - BECCLES
I've been a customer of FatFace for many years and regularly use the shops in Beccles, Norwich, Southwold and Bury St Edmunds. I like their products and have generally had good service from friendly staff.
On this occasion however, for the first time ever, I had to return an item, which was faulty and I had to deal with a female member of staff. She was rude, condescending and deliberately sarcastic. She also seemed to take great pleasure in being as unhelpful as possble. I had washed the item once, at the correct temperature and it had lost its shape and elasticity. She in effect accused me of lying about the temperature at which I had washed without any basis for doing so (she didn't even examine the item) and came up with the priceless line "well if you bought a joint of beef in Tesco's you wouldn't expect to be able to bring it back if it had been in the oven".
I have rarely experienced a member of staff in a public facing role with such a poor attitude and since this event I now discover that I am not the only one have a similar experience with this particular woman.
I certainly won't shop at the Beccles branch again and it is only the helpful staff at FatFace customer service department, who helped me resolve this issue,which has kept me as a customer at the other branches.
It is a shame that one member of staff with such a poor attitude can potentially spoil the reputation of an otherwise excellent brand.

Besvarelse fra FatFace - BECCLES
Nice item unfortunately I’m long body so no good as wear too short there otherwise if they fit better would have kept them. Bought them online nice and quick. Had to take them back to the shop in Beccles who where very lovely and kind as are the Norwich branch

Besvarelse fra FatFace - BECCLES
I had to go into the store in Beccles on Saturday to return an item for my Partner. Even though I couldn't actually return the item to the store directly (it had to be sent via Royal Mail instead), the two ladies who work there were fantastic in helping me, and I couldn't thank them enough. They deserve a pay rise.

Besvarelse fra FatFace - BECCLES
Very easy to order online, quality of goods is second to non!!!!! And I store staff at Beccles are very helpful and polite!!!! Excellent service.

Besvarelse fra FatFace - BECCLES
Always friendly & helpful staff. Shop always looks fab, lots of lovely clothing to choose from.

Besvarelse fra FatFace - BECCLES

Besvarelse fra FatFace - BECCLES
Fatface in Beccles, Suffolk is a great store; seems well stocked and the staff members are so pleasant and helpful.

Besvarelse fra FatFace - BECCLES
Easy to order - prompt delivery to collection store .
Helpful staff at the store where I picked up my order.

Besvarelse fra FatFace - BECCLES
I love my tee-shirts--lovely fabric, colour and fit. I bought in navy and white, and will certainly buy more in other colours. Speedy delivery and i collected from my local store. Such helpful and friendly staff.

Besvarelse fra FatFace - BECCLES
I'm very pleased with my purchase which I collected from my local Fatface store.
The staff at the store were very pleasant and helpful.

Besvarelse fra FatFace - BECCLES
Saw the skirts in a FATFACE shop then ordered the same but short length. Perfect

Besvarelse fra FatFace - BECCLES
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