Kit who serves us regularly when we shop at Fat Face is so friendly and couldn't be more helpful. We always hope that he will be there because he makes our shopping experience a pleasure.
Virksomheden har svaret
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Se, hvad kunderne siger
Guy in Fat Face was amazing when I realised i forgot to use a discount code. Despite it being a split order for delivery he managed to cancel and re-order items so I didn’t lose my discount. Great ser... Se mere
Virksomheden har svaret
Was shopping in Barnstaple today and even though I didn’t buy anything just wanted to say that the fun and banter the two staff had today was so fun, I felt really welcome and they knew their stuff, I... Se mere
Virksomheden har svaret
I went into barnstaple today to purchase a few gifts and was served by Dwain. I just want to say that he made my experience super easy, he knew exactly what I wanted, best of all the at the point I wa... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktoplysninger
87 High Street, EX31 1HR, Barnstaple, Devon, Storbritannien
- 01271 373791
4,9
Fremragende
143 anmeldelser
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Besvarelse fra FatFace - BARNSTAPLE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience! Take care, CT
Perfect service
I was just browsing in the Barnstaple store on Tuesday just to pass a bit of time. Lisa and Dwain both very polite and helpful. I did purchase a shirt in the end. With them both knowing about the product helped with my sale. Will be back for the other shirt soon.
18. februar 2025
Uopfordret anmeldelse
Besvarelse fra FatFace - BARNSTAPLE
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Barnstaple store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
I went into barnstaple today to…
I went into barnstaple today to purchase a few gifts and was served by Dwain. I just want to say that he made my experience super easy, he knew exactly what I wanted, best of all the at the point I was at the till made the conversation flow and didn’t make it feel just like a sale! Was an overall experience I will never forget
19. februar 2025
Uopfordret anmeldelse
Besvarelse fra FatFace - BARNSTAPLE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great bargain!
Great bargains still in sale and lovely range of products. Tidy and well maintained. Attractive and smart staff who were friendly, fun and knowledgeable. Speedy service
17. januar 2025
Uopfordret anmeldelse
Besvarelse fra FatFace - BARNSTAPLE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Good buy
The sofa hoodie which I bought was a present for my adult son, who has been wearing it most days since Christmas. It was delivered quickly to my local store, so was easy to collect and incurred no postage costs. All in all, a successful purchase.
24. december 2024
Besvarelse fra FatFace - BARNSTAPLE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Christmas order
My Christmas order has gone down well with the recipients. I buy every year from fatface and everyone loves the presents. Slippers, socks, pyjamas etc.
25. december 2024
Besvarelse fra FatFace - BARNSTAPLE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Easy to order and pick up in store
Easy to order and pick up in store. The top I bought is really nice and good quality .
21. december 2024
Besvarelse fra FatFace - BARNSTAPLE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The manager and staff are always…
The manager and staff are always friendly and helpful.
7. december 2024
Besvarelse fra FatFace - BARNSTAPLE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Went into the Barnstaple store today…
Went into the Barnstaple store today and was looking for a coat! What I wanted wasn’t in store, and to my sadness wasn’t available to order. Dwain showed me other options and I managed to find one that worked for me and what I needed. I horse ride so didn’t want anything to heavy. I ended up with the Sussex jacket and I am in love with it. The fact that it has a hood is an added bonus for me. Thank you Dwain and the Barnstaple store.
20. november 2024
Uopfordret anmeldelse
Besvarelse fra FatFace - BARNSTAPLE
Good morning,
Thank you for your review.
It's so lovely to hear that you had such a great experience in our Barnstaple store. I am so pleased you were able to find something you loved! Enjoy wearing your new Sussex Jacket!
Take care,
CT
Awaiting my order
I ordered on the 3 /11/24 & still haven’t had an E mail to collect from the store ?
14. november 2024
Besvarelse fra FatFace - BARNSTAPLE
Hello Kim,
Thank you for taking the time to leave your review.
I am sorry to hear that your order hasn't been delivered to store yet.
Please email fatfacereviews@mail.fatface.com for help with this.
Thank you, LE
My order went to another store that I…
My order went to another store that I didn’t specify. Then took a few days to be redelivered . The Barnstaple store is fine very pleasant experience
12. november 2024
Besvarelse fra FatFace - BARNSTAPLE
Hello Tracey
Thank you for your review.
I am really sorry to hear that your order was delivered to the incorrect store. I can understand this is disappointing.
I am pleased to hear that you now have your order, but I will ensure that this feedback is passed to the relevant team for review.
Thank you, LE
Was shopping in Barnstaple today and…
Was shopping in Barnstaple today and even though I didn’t buy anything just wanted to say that the fun and banter the two staff had today was so fun, I felt really welcome and they knew their stuff, I window shopped for Christmas , and I’ll definitely go back. Top staff Dwaine and Liam were awesome
8. november 2024
Uopfordret anmeldelse
Besvarelse fra FatFace - BARNSTAPLE
Hello Allan
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Besvarelse fra FatFace - BARNSTAPLE
Hello Hilary
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Was shopping in Barnstaple and Dwain…
Was shopping in Barnstaple and Dwain had a impact on my experience was only looking to bye a casual shirt and I ended up I getting more than I went in for! The service was next to none and the detail of the product knowledge was excellent. I will definitely be back when I visit Barnstaple again.
6. november 2024
Uopfordret anmeldelse
Besvarelse fra FatFace - BARNSTAPLE
Hello Nigel
thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Barnstaple store - this is great to hear. Take care, LE
I loved the speediness of delivery and…
I loved the speediness of delivery and the garments look good.
4. november 2024
Besvarelse fra FatFace - BARNSTAPLE
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Love Fat Face always good quality
Love Fat Face always good quality - great dress, very comfortable and love the pockets
2. november 2024
Besvarelse fra FatFace - BARNSTAPLE
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Arrived on time and collected in store…
Arrived on time and collected in store quickly and easily. Staff member was friendly and welcoming
T shirt and leggings were lovely, good quality and fitted well. Very pleased with purchase and daughter happy with her outfit.
22. oktober 2024
Besvarelse fra FatFace - BARNSTAPLE
Hello Lucy
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Besvarelse fra FatFace - BARNSTAPLE
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Besvarelse fra FatFace - BARNSTAPLE
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Great clothes for everybody!
I like the style of clothing at Fatface. I like that you can buy 100% cotton clothing. I’m not so keen on some of the recycled range of clothing. I prefer natural fibres against my skin. I love that you offer a wide range of sizes and that you offer shorter alternatives in both your trousers and dresses. Staff are always helpful and friendly.
6. august 2024
Besvarelse fra FatFace - BARNSTAPLE
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
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