The online ordering service is good. The returns to my local Fat Face shop in Amersham were so easy with the help of the wonderful staff. Makes me not worry about the sometimes ‘hassle’ of ordering... Se mere
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Shopping at FatFace instore or online is very easy. The stores are always well presented. I really appreciate seeing the clothing on two different shape/size women online as it really helps to see wha... Se mere
Virksomheden har svaret
These jeans are the best. Ordered quite a few pairs of wide legged and straight jeans in Fat Face (and other shops) to find a pair which were wide but not too wide and would suit a small person. I fo... Se mere
Virksomheden har svaret
Clothes are of high quality and FatFace always deliver. The staff are always polite and helpful.
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktoplysninger
73 Sycamore Road, HP6 5EQ, Amersham, Buckinghamshire, Storbritannien
- 01494 723353
4,8
Fremragende
74 anmeldelser
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Very helpful high street store
Very helpful high street store, took our order for home delivery with specific instructions to not deliver before a certain date. Totally ignored and delivered when I was away. Product was fine but why oh why don't you listen to your customer ?
My suggested alternative at the time of ordering was to collect from the shop, but this is not supported ! Why not ?
5. november 2022
Besvarelse fra FatFace - AMERSHAM
Hi there, thank you for your review. Unfortunately, we are not able to delay any deliveries of our product by request, nor can we deliver on specifically requested days. Your feedback will be passed over to the appropriate department for future consideration, and we appreciate your feedback. - RS
Trousers too tight
The corduroy on the trousers was marked by the delivery process. The short size was too tight. If I could have tried them in in store it would have saved the time a delivery to find they didn’t fit. I don’t see why the amersham branch cannot stock some short/petite clothes. However the store refunded my money easily and without problem.
12. oktober 2022
Besvarelse fra FatFace - AMERSHAM
Hi there, thank you for your review. I am sorry to hear of the issues you encountered but I am pleased to hear that the store rectified the issue for you. Thanks, LE
No fuss exchanges!
Four shirts ordered online were too big so went to nearest FF shop where 3 were immediately exchanged and the 4th was reordered and delivered to my home, all without fuss.
12. september 2022
Besvarelse fra FatFace - AMERSHAM
Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The assistant in my local branch was…
The assistant in my local branch was really helpful as I couldn't work out which was the best size of sweatshirt for my grandson: I was very undecided and she helped me make a suitable purchase.
I was very pleased with the quality of the clothes and my grandchildren are delighted with them.
12. marts 2022
Besvarelse fra FatFace - AMERSHAM
Hi Kate
Great to hear you were helped so well in our store. I'm glad you had a good experience and your purchase went down so well. Enjoy your evening. MJ
Excellent service
Excellent service. Bought 3 items online and unfortunately they didn’t suit or fit me properly. I don’t like returning items but decided to take them back to our nearest store and they refunded the money there and then. The sales assistant was lovely and so understanding about the reasons the garments were being returned,
28. februar 2022
Besvarelse fra FatFace - AMERSHAM
Good morning Barbara, thank you for taking the time to give us a 5* review. I am pleased to hear that you your service has been such a positive one and that the return process was so quick and seamless for you with our staff in the Amersham store. Have a great day, LM
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