My mum and I went into the Abergavenny store today and had a wonderful time being looked after by Colin and Della. We had a specific reason for being in store and the dynamic duo sorted us out beautif... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Tried to return an item to the store in Abergavenny but I had the wrong receipt. The sales assistant spent ages identifying my purchase on their system using my credit card as a reference and was abl... Se mere
Virksomheden har svaret
Since Next have bought FatFace you can't see your previous orders online in your account which had made things very difficult for my husband when he had a faulty jumper that started to come apart as h... Se mere
Virksomheden har svaret
On-line delivery is super quick and being able to return unwanted items to any Fat Face store is really convenient and quibble free. I do think the Mens Jeans are too expensive though at £59.99. Unf... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktoplysninger
20 High Street, NP7 5RY, Abergavenny, Gwent, Storbritannien
- 01873 851565
4,6
Fremragende
130 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Colin and Della, the dynamic duo.
My mum and I went into the Abergavenny store today and had a wonderful time being looked after by Colin and Della. We had a specific reason for being in store and the dynamic duo sorted us out beautifully. Fatface is my go to store in any case however as we needed something in particular we found that they went above and beyond, so helpful and friendly and gave such good advice, it almost felt like a personal shopping experience, how lucky we are to have this store and it’s wonderful staff. Thank you so much
29. maj 2026
Uopfordret anmeldelse
Besvarelse fra FatFace - ABERGAVENNY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Besvarelse fra FatFace - ABERGAVENNY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good quality product
Easy to navigate website, simple and easy to order, good quality product and delivery options
21. maj 2026
Besvarelse fra FatFace - ABERGAVENNY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very efficient every step of the way
10. maj 2026
Besvarelse fra FatFace - ABERGAVENNY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Staff at Abergavenny shop always very…
Staff at Abergavenny shop always very friendly and helpful. This years clothing has improved a great deal also
30. april 2026
Besvarelse fra FatFace - ABERGAVENNY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I ordered a top online and was given a delivery date
I ordered a top online and was given a delivery date to the shop in Abergavenny. Went to collect and told it hadn’t arrived.
Then got an email saying it had been delivered to the wrong shop, but it was on its way. Went into the store once again and it still hadn’t arrived.
25. april 2026
Besvarelse fra FatFace - ABERGAVENNY
Hi there,
Thank you for taking the time to leave your review.
We're really sorry to hear that you didn't receive your order. We understand that this is frustrating and not the experience we want our customers to have.
We can see that you reached out to us at the weekend, and our Customer Service team arranged for a replacement order to be sent to your home address, which was due for delivery today.
We do hope you have now received your order, but if not - please don't hesitate to get in touch,
Thank you, LE
Great service from Fatface
Great service from Fatface. The bag was a gift for my sister and she loved it 💚
8. april 2026
Besvarelse fra FatFace - ABERGAVENNY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Quick and efficient
Quick and efficient delivery to my local store. Excellent quality dress. Friendly staff in store. Lovely feel to the store which is well stocked full of amazing things. Highly delighted
10. april 2026
Besvarelse fra FatFace - ABERGAVENNY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Abergavenny
Quite possibly the best customer service I’ve ever received. I was looking for a particular skirt for my partner, as she wanted it for our holiday. This was out of stock literally everywhere…even online but the Abergavenny branch were showing one. Kieran from my local store rang but unfortunately they said it must be a stock error…. However the manager from Abergavenny, Colin rang back three minutes later to say that he’d found one. The fact he’d kept looking was brilliant! He agreed to keep it until Monday for me, but I made the trip straightaway. The welcome I received in store was fantastic and was so happy with the service. Thank you Colin and team!
21. marts 2026
Uopfordret anmeldelse
Besvarelse fra FatFace - ABERGAVENNY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive experience whilst shopping with us recently. Have a great day! Take care, CM
I visited the the Fatface store in Abergavenny
I visited the the Fatface store in Abergavenny Sunday 15 March it was a lovely experience and the man that served me was excellent and a real credit to your store !
15. marts 2026
Uopfordret anmeldelse
Besvarelse fra FatFace - ABERGAVENNY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Just what my wife was looking for
Just what my wife was looking for. Delivered to our local store on the next working day
17. januar 2026
Besvarelse fra FatFace - ABERGAVENNY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fabulous jumper
Excellent service from point of ordering to collecting parcel from store.
10. januar 2026
Besvarelse fra FatFace - ABERGAVENNY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Superb
Ordering online was easy, communications re: collection very good, and collecting from store a breeze. What's more, I'm delighted with the purchase. All round excellence.
4. december 2025
Besvarelse fra FatFace - ABERGAVENNY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I love all things fat face
I love all things fat face jeans fit me correctly jumpers too I have to go up a size as I’m too heavy! Bought plenty of accessories from hand bags to boots & jewellery.
29. oktober 2025
Besvarelse fra FatFace - ABERGAVENNY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fave store,fave person!!
My fave person,Robyn in today. Always sooooo helpful. Will give honest,unbiased opinions which I really appreciate. Such a lovely person. Obviously came out of the store with something!!!! Thanks Robyn. See you soon. Xx
26. september 2025
Uopfordret anmeldelse
Besvarelse fra FatFace - ABERGAVENNY
Hello,
Thank you for taking the time to leave your review.
We're so pleased to hear that you had a great experience with us and we look forward to your next visit with us.
All the best, LE
The skirt is gorgeous and lovely…
The skirt is gorgeous and lovely quality, lovely friendly and helpful staff
18. august 2025
Besvarelse fra FatFace - ABERGAVENNY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good quality, good length for tall man
Easy to place order, delivery prompt and good quality goods received.
24. august 2025
Besvarelse fra FatFace - ABERGAVENNY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Staff always pleasant and helpful
Staff always pleasant and helpful.
Very knowledgeable and efficient.
Always a pleasure to browse and buy, collect a parcel or return an item.
Good to see items on display before making a decision to buy or order.
13. august 2025
Besvarelse fra FatFace - ABERGAVENNY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very friendly person in the shop
Very friendly person in the shop when I returned my item. Easy and quick to do.
11. august 2025
Besvarelse fra FatFace - ABERGAVENNY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good clothing and value for money
Good clothing and value for money. Just wish there was one in my home town. Nearest one to me is Rugby
18. august 2025
Besvarelse fra FatFace - ABERGAVENNY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.