We have had a great experience with the…Workforce Identity Verification Done Right
We have had a great experience with the FastPass platform, using both their IVM and SSPR solutions. In particular, the IVM solution for Workforce Identity Verification stands out as exceptionally strong.
It has enabled us to remove privileged access from our support staff while establishing a fully audited and structured identity verification process. The verification flow dynamically adapts based on user group membership, ensuring consistency and appropriate security levels across different user types. Additionally, no ticket can progress until identity verification has been properly completed, which enforces process integrity.
The solution also leverages multiple risk signals to proactively alert Help Desk staff to potential fraud scenarios — a feature that has proven extremely valuable. Despite the stronger security controls, the overall identity verification process has actually become faster and more efficient.
Overall, it is a robust and flexible platform that allows you to integrate virtually any proofing method or MFA solution required, making it adaptable to a wide range of organizational needs.




