My husband and I were flying from Vic Falls back to Harare sometime around 8/23. The ladies at the Victoria Falls Fast-Jet check in area lacked professionalism when interacting with customers. They n... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Don't ever use, especially when connecting most horrible horrible airline with unprofessional staff acting like they ARE the airline owners themselves. Poor customer service, overbook flights, change... Se mere
I am extremely disappointed with Fastjet’s handling of my delayed baggage. My delayed baggage claim form number is 0004543, relating to Flight FN8336 on 16/08/2026. My bag was mishandled, and... Se mere
Everything stated on the bill is spot on to what was discussed and we are very happy with our new rates much better than our old supplier. Spoke to a very charming lady on the phone who was a pleasure... Se mere
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26 anmeldelser
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ZERO stars
ZERO stars, flagrant theft.
C-19 hit, Fastjet cancelled our flights. Now refuse refund, refuse further communication. This 'airline' sold us a flight, THEY cancelled it, and refuse a refund. This is theft. Will never recommend, they should not be in business.
20. august 2020
Uopfordret anmeldelse
If you want to lose your money and…
If you want to lose your money and time, use fastjet.com
My flight to Kilimandjaro was planned for the evening but a week before arrival fastjet sent the message to me and my friends that the flight can be done only in the morning. We were offered the full refund that we asked for.
The refund was promised in 21 days but 40 days have passed and we didn't receive anything. Moreover, fastjet.com ignores our e-mails and I believe that I won't ever see my 95 USD (!) paid for this horrible service.
Be aware of this scamming air company!
11. oktober 2018
Uopfordret anmeldelse
pls do not use them !!
pls do not use them !!! we had a case that couple should fly together to JAR and from VFA to HRE of FN .They were older couple .The mr has died and we asked for full REFUND of both tickets .we got an answer that only gentelmens ticket can be full refunded !!!!!!!!!!!!!!! Hallo ??????????? you expect that the old lady 71 yrs Will travel alone to JAR and to VFA ??????????Disapointed !!!!
10. oktober 2018
Uopfordret anmeldelse
Canceling flights many many times
Canceling flights many many times. Many other bad experences
10. juni 2018
Uopfordret anmeldelse
happy customer
Everything stated on the bill is spot on to what was discussed and we are very happy with our new rates much better than our old supplier. Spoke to a very charming lady on the phone who was a pleasure to deal with.
24. oktober 2015
Uopfordret anmeldelse
So arrogant and bad service
I was travelling with fastjet to dar es salaam, and on their webpage and ticket they say, that there is no weight restriction for the hand-baggage. In the airport the staff was so rude and said it was a mistake on the webpage and ticket and we had to pay a lot for overweight. There was no help or information to get, and afterwards when I contacted the customer service, no one answered.
24. oktober 2015
Uopfordret anmeldelse
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