Love Farro; only reason I didn’t give a top score was some of the produce should be marked down when damaged ie; capsicums ; wilted bags of lettuce, salad leaves etc that were still full price. I kno... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Excelllent until it came to paying. Very confusing as bank visa debit did not show up immediately as most do…was explained that will not show until order is packed… guess to allow for no substi... Se mere
Virksomheden har svaret
Very easy to use your website, delivery was very efficient and followed my requests regarding time and place of delivery, perfectly. You had a great choices at every price point, which made shopping f... Se mere
Virksomheden har svaret
You truly are the best operation in New Zealand, in sync with gorgeous European foodie markets I get a ’head rush’ of pure pleasure, ambling about your stores. In particular, my little Takapuna sto... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Farro has a fast, friendly and efficient online ordering service to bring your favourite Farro items to straight to your door. We offer same-day delivery with your orders picked, packed, and delivered by our personal shoppers, with a smile.
Kontaktoplysninger
Auckland, New Zealand
- farro.co.nz
4,5
Fremragende
2 t anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Farro
Thank you for your review!
Love Farro
Love Farro; only reason I didn’t give a top score was some of the produce should be marked down when damaged ie; capsicums ; wilted bags of lettuce, salad leaves etc that were still full price. I know you can’t help the impact of the weather but still sub-standard!
16. april 2026
Besvarelse fra Farro
Thanks for your feedback! We will reach out to you directly regarding the produce and organise a refund for you.
Quick, Efficient and great value
Very quick and efficent clear about delivery and great unique items at really good and competitive prices to the standard chains.
22. april 2026
Besvarelse fra Farro
Thanks for your review! We're so glad you had a good experience.
First time doing an online delivery…
First time doing an online delivery order and it was brilliant
22. april 2026
Besvarelse fra Farro
Thanks so much! We look forward to serving you again.
Besvarelse fra Farro
Thank you for the great review!
Great for gifting
Ordered for a friend coming out of hospital. Everything was delivered as ordered on the day. Perfect experience.
22. april 2026
Besvarelse fra Farro
Thank you for your lovely review! We hope your friend felt cared for :)
Be warned the butter Chicken is very
Be warned the butter Chicken is very, very spicy, to hot for me
21. april 2026
Besvarelse fra Farro
Thanks for your feedback, and we’re sorry to hear it was too spicy for your taste. We’ll pass this on to our kitchen team as we know preferences can vary.
Excelllent until it came to paying
Excelllent until it came to paying. Very confusing as bank visa debit did not show up immediately as most do…was explained that will not show until order is packed… guess to allow for no substitutes… had to ring back HELP to clarify.. eventually showed a few days later just befor delivery..
Guess allowing substitutes fixes this but you don’t have to accept subs…
Would save Customer Help explaining…
Must add she was excellent…
20. april 2026
Besvarelse fra Farro
Thanks so much for your detailed feedback, and we’re glad our Customer Care team could help clarify things for you. We appreciate your comments and will take this on board!
Great food and speedy service
Great food and speedy service but my order was wrong when it arrived.
One item was wrong but when I rang the service was great, I was refunded for the missing items and told to keep the incorrect item with an apology.
As the food is great I’ll be ordering again
20. april 2026
Besvarelse fra Farro
Thanks so much for your feedback, we’re really pleased to hear our team was able to resolve this quickly for you. We appreciate your understanding and look forward to your next order!
Besvarelse fra Farro
Thank you for your review!
Not impressed really
I had difficulty navigating my order with a gift card and a new customer delivery discount. Then I got the wrong order. Not impressed really....
20. april 2026
Besvarelse fra Farro
We’re very sorry to hear about your experience, and we understand how frustrating that must have been. We’re glad we were able to resolve this with your order, and appreciate you bringing it to our attention.
Prompt and efficient service
19. april 2026
Besvarelse fra Farro
Thanks so much for your review, we’re really pleased to hear you enjoyed the service!
Besvarelse fra Farro
Thanks so much for your feedback, we’re so pleased to hear everything arrived as promised and that you enjoyed it!
Grapes and kiwi fruit were spoiled
Grapes and kiwi fruit were spoiled, broccolini lasted two days and then seemed perished. Not the greatest experience
13. april 2026
Besvarelse fra Farro
We’re very sorry to hear this, as this is not the quality we expect from our produce. We’ll be in touch with you directly to get this sorted.
I love Farro
I love Farro, always have. I have only recently used their delivery service though. It’s top class just as you’d expect from Farro. Very useful if you can’t get to the store. Highly recommended.
9. april 2026
Besvarelse fra Farro
We love that you love our delivery system as much as our stores!
Besvarelse fra Farro
Thank you for your review. We are pleased everything went so well!
Bad packaging
It was great that the packaging was absolutely ridiculous. It was a huge box with just the cards in the bottom and I thought that it was a waste for the environment and I’m not sure I’d do it again. Thank you.
13. april 2026
Besvarelse fra Farro
Thanks for your feedback, we really appreciate you taking the time to share it. We’ll pass this on to our leadership team to review, as we’re always looking at ways to improve our packaging and reduce waste.
The expensive Brie was squished
The expensive Brie was squished. The avocados were not the best.
5. april 2026
Besvarelse fra Farro
We’re so sorry to hear this, that’s really disappointing. We’ll be in touch with you directly to sort this out regarding the damaged items.
Besvarelse fra Farro
Thank you for your review. We're so pleased you enjoyed your Farro online experience and look forward to seeing you online again soon.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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