Ruth was able to turn a negative experience with my order to a positive outcome with one call. She was able to set up a new order with shipping date confirmed and sent a follow up e-mail all in the s... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I just wanted to take the time to thank Ruth for being the upmost professional. It was a joy and impactful call, just how she cares about the people calling and takes the time to get to know them well... Se mere
Ruth in customer service was so very nice and helpful. I had a damaged item and she made the return and reorder process so easy. I was very pleased to work with her and truly appreciate her help!
I received the wrong item. The photo from the listing which I purchased showed no damage. What I ended up receiving was in poor shape and damaged. On their website they were advertising a da... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Sports Memorabilia and Collectibles shop where fans can find Autographed and Signed Memorabilia for your favorite team. Shop Collectible Trading Cards, Ball, Bats, Photos and our exclusive memorabilia only available at Fanatics Authentic.
Kontaktoplysninger
East Las Olas Boulevard 333, 33301, Fort Lauderdale, USA
- fanaticsauthentic.com
Ruth was awesome
Ruth was awesome. She made my experience stress free and resolved my problem very quickly.
Excellent Customer Service
Ruth was able to turn a negative experience with my order to a positive outcome with one call. She was able to set up a new order with shipping date confirmed and sent a follow up e-mail all in the same day as our conversation! She
was kind, attentive and professional. As a retired call center agent my expectations were met. Thank-you Ruth!
Ruth was extremely helpful in handling…
Ruth was extremely helpful in handling my order.
Five Stars for Ruth
Ruth in customer service was so very nice and helpful. I had a damaged item and she made the return and reorder process so easy. I was very pleased to work with her and truly appreciate her help!
Ruth killed it
Ruth killed it! She went above and beyond what I expected. I was pleasantly surprised. Great start to the new Year! Thanks Ruth!
Ruth was the best!
My agent was the best!
My agent, Ruth was pleasant and listened to my issue, then put my solution into motion.
She is a 5 star customer service representative.
Ruth was very warm and easy to talk to
Ruth was very warm and easy to talk to. Listened to my concern and cancelled my order with no questions asked.
Ruth did a great job quickly getting to…
Ruth did a great job quickly getting to the problem and addressing my concerns
For Rith…
I just wanted to take the time to thank Ruth for being the upmost professional. It was a joy and impactful call, just how she cares about the people calling and takes the time to get to know them well helping with the problem at hand. Definitely went in angry and ended the call with a smile on my face. 100% would acknowledge any customer service representative that is as kind and professional as her thank you again Ruth
Received the Wrong Item
I received the wrong item. The photo from the listing which I purchased showed no damage. What I ended up receiving was in poor shape and damaged.
On their website they were advertising a damaged copy of similar to what I ordered for half the price (Again, what I ordered was supposedly in mint condition). What I received and the photos on this listing were identical.
In short, I paid more for a damaged copy they were advertising at half price.
I reached out to customer service and they were no help. Told me the warehouse said I was wrong and what I received was correct even though I sent them photos as proof.
Ultimately, I would just avoid the hassle of dealing with them.
I received the wrong item
I received the wrong item. Ruth and James provided excellent customer service in making sure the correct item got reshipped to me right away.
dont expect delivery any time soon!
I ordered my sweatshirt on September 25, and its not supposed to ship until November 13. Almost 2 months to get product make sure people are aware if they want a gift fast or in a reasonable amount of time, not to order from Fanatics!
Sarah was very helpful
Sarah was very helpful and has quick response. She provided me a very good customer service and I recommend her.
Matthew was a great help
Matthew was a great help. He was quick to respond. He was clear in what he needed to assist me and when I sent him what he needed, he resolved my issue extremely quickly. He was kind.
There was an issue with a missing item…
There was an issue with a missing item on my order and fanatics was super speedy and helpful in helping me get it sorted!
Antonio was very helpful
Antonio was very helpful and provided me with excellent customer service!
Tyler was the most helpful and has the…
Tyler was the most helpful and has the best custom service and will keep coming back for more business.
Tyler was kind and helpful
Tyler was kind and helpful. He managed to resolve my tax exempt issue very quickly. I was impressed by his professionalism.
Kaitlyn’s Excellent Customer Service
Kaitlin provided me with excellent customer service!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








