I suspect this company of being a scam. Items received don’t match description. They charge £8 “return handling fee” which is against UK consumer law. I still haven’t received a refund 2 months after... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
This company is a complete scam, ordered slippers that took weeks to arrive when they did they were crap quality and size. Started the refund process on 27th November and I’m still waiting Avoid at... Se mere
I ordered a pair of pants almost a month ago and still havent received them. The tracking number shows they have been in the same spot, Woodridge IL since middle to end of August for whatever reasonin... Se mere
I ordered a pair of pants and shorts. The shipping took about two weeks which was advertised as 5-14 days on the website. The material was good and the items were what I expected. Overall it has been... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Falour is an online store that specializes in selling outdoor tactical gear at affordable prices without compromising on quality. Our mission began with a passion for tactical gear and a desire to make it accessible to everyone. falour.com | .co.uk
Kontaktoplysninger
142 92nd St, Brooklyn, NY 11209, United States, 11209, Brooklyn, USA
- service@falour.com
- falour.com
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Don’t do it
Don’t do it. Nothing to do with the uk - china origin. Ordered 2 sizes up, still looked awful. ‘Easy returns policy’ has been a £10 refund offer so far … suspect they’ll never go back. Thin, stretchy material. Bought a great pair of Craghoppers for the same price (should have done this in the first place). A 2 star only because something did turn up - after 2 weeks I was doubtful. Go to the store or a well known online marketplace
Late delivery -When arrived WRONG SIZE NOT HAPPY AT ALL
LATE DELIVERY AND WHEN ARRIVED WAS NOT THE SIZE I HAD ORDERED _ORDERED LARGE RECIEVED EXTRA LARGE
Nearly Two weeks since items ordered
Nearly Two weeks since items ordered, no tracking possible. Items ordered for a holiday , probably will not arrive in time, no mention of long delivery time on their web site.
It just feels like a scam due to lack of communication and time involved and no delivery date in sight.
Never received my package and had to…
Never received my package and had to buy twice product was over $100 both times
Ordered a pair of medium work trousers
Ordered a pair of medium work trousers. Sent XXL. Asked for an exchange. No response. Asked for a refund no response. Do not recommend this supplier at all. Will be taking up with Trading Standards etc.
Absolutely fraudulent site
Absolutely fraudulent site. Trousers sent completely wrong size (36 w 34l). No way is this the correct size. Tried to return to company, just given the runaround. Please don’t order from this company.
My order haven't reached me yet
Another Customer ripped off
Avoid this company, i ordered a pair of tactical trousers and they were way to small when I asked for a 36 waist and 36 long leg, neither was correct, I asked for a refund or exchange and they refused, they didn't have my size and still refused to pay so don't bother with these people avoid!!!
Not a bad product
Not a bad product, seems good. Just hoped the quality be somewhat better for the price.
I do not recommend
I do not recommend
I do not recommend anything related to this company, I ordered a few things for my husband as a gift for Christmas, my order arrived with a 2 week delay jacket wrongly sewn trousers small. I wanted to return them but the seller initially wanted to return me 15f where I paid 143f. a.when I still insisted on returning the goods they sent me the address to the factory to China I would send them there at my own expense. the phone number given on the site is not an active address also because there I wanted to send back the order but I was informed that it is not the correct address. and on the news emails respond only at night but still does not come to an agreement. in one word all the information on the site is a lie - phone address service and easy return within 30 days
Scam avoid like the plague
Scam avoid like the plague. No item turned up and they've offered me £7 from a £50 order
Returns Scam
Trousers I ordered were too short. When I asked to return they have been very obstructive. I have been told they need to be sent to china but they will not provide an address and different fees keep being mentioned - return fee, labour fee, re-listing fee but no amounts. Feels like a complete scam
I never received anything from these…
I never received anything from these people do buy from them
I ordered trousers size 34W36L, received trousers size L, much shorter than ordered
I ordered trousers size 34W36L. The order arrived after 4 working days what was a positive surprise. However, the length of the trousers was 32, not 36, and waist was a bit tight for 34 as well. The label on the trousers was L - no mention of the length.
I contacted the support to request a replacement and after several emails in which they were trying to discourage me from the return (additional fees, etc.) I was given a return address in China. As the support email is Falour_UK I was a bit surprised and requested a UK address but was denied that, as they said they only accept returns to China.
This company is another Chinese scam, so stay clear of them and get your trousers from a UK-based business (which is harder than ever, since businesses like this one do everything they can to hide their origin from customers).
DO NOT ORDER FROM THIS COMPANY!
DO NOT ORDER FROM THIS COMPANY!! they are scammers, not UK based, they are a Chinese company. All of the products are too small compared to UK sizes. They don't do refunds for items that don't fit either. They said I could send back my order but it would be a £30 return fee and £10 delivery fee. This was from a £70 order by the way.
Chinese shipping
If i knew the products were shipped from China I would have never purchased them. Took 8 days to ship only after I emailed them twice. Now it will be a couple more weeks before I see my pants.
Untrustworthy
I ordered a pair of combat trousers costing £42 + £4.99 delivery. What arrived was at least two to three sizes too small. I tried to return them within the 30 day period as stated on their website, but they have so far refused to supply me with a return label despite exchanging several emails with the 'support'. They also tried to dictate the terms of any potential return, saying I could have an exchange only. Not a refund. This goes against their stated policy. At this stage I have zero confidence this will be resolved and it will be nearly fifty quid down the drain. They're also not based in UK as stated, but in China. AVOID.
The quality seems decent but they are to short
The quality seems decent but they are way short. I ordered 38x36. The pants came in as size 3X, not waste X length. The waste is close but the length was barely 34”. I’m disappointed in this purchase
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