Fairfax & Favor Anmeldelser 

Expectations managed by a team who know their products - and their customers.

Boots are atylish and built to last. If only more Reginas were in Sporting Fit!

I have 2 pairs of the Regina boots which I love. However I lost one of the tassle screws, I emailed F&F and received a reply back very quickly from customer service advising I can get this replacement. I ordered the replacement and 2 days later I received them. Excellent customer service who are very quick to answer any query, it's so lovely to receive such a fast service.

First time ordering from F&F and extremely impressed. Excellent website, very easy to navigate and super fast chat function. Outstanding customer service from start to finish. Whole process was faultless. Exquisite high end silk scarf received (next day) in perfect condition. Thank you F&F!

As usual an excellent product and customer service. If only the delivery companys were as good.

Fairfax and Favor has excellent customer service to USA customers. 2-Day shipping and easy returns process if needed. I cant say enough about the quality of the products also. Superb!

I recently pre-ordered the Fairfax & Favor Town and Country clutch bag in burgundy. It was definitely worth the wait. The bag itself is beautifully made and is already a favourite part of my wardrobe.
The regular updates from the F&F team about my order were very welcome and helpful. A great experience all round from my perspective.

My first order, for Explorer boots and Cressida coat, arrived very promptly and beautifully packaged. Both items were too large and I exchanged them for smaller sizes. Excellent and rapid service.

I discovered that the brilliant Fairfax and Favor do Blue Light discount. The instructions were really easy to follow and I received my confirmation email within 24 hours. I didn’t have to do this with every purchase as the card is now saved against my account. Customer service were excellent and it goes without saying that I love the handbag and 2 pairs of boots that I bought !

Fantastic, friendly welcome,our visit was a treat for my daughter. She was shown lots of different items and we were treat to a glass of fizz and a cuddle from daisy dog. The shop is clean and very well set out. The team were very knowledgeable and helpful. Will definitely visit again

I bought the Lydia Millen Town and Country clutch in Burgundy. The first two bags were not very good with issues with the leather. They should have passed quality checks before sending to a customer. Luckily I connected with Paige from F&F and she has been remarkable. She literally has been a star. Her communication has been amazing. She sourced me a perfect bag and arranged for it to be sent next day delivery. I cannot thank her enough. The only reason I knocked a star off was for the quality and initial disappointment at not receiving the bag on time, in the condition I expect from F&F. I’m in love with the bag and Paige has made it an absolute pleasure to deal with the brand.

I love Fairfax and Favor especially the bags. I use mine everyday. From ordering to queries and refunds everything is very speedy. Brilliant company.

I was looking for some time for good coat. Since I live in USA we have a lot of different famous brands. I tried many, but it looked like a robe on me. I wanted something classy and stylis. Suddenly Fairfax and favor appeared on my Facebook. I spend couple days in learning about this brand, reading reviews, since it was my first purchase from this brand.
When coat arrived, I was very surprised with great quality and how it fits!
Great service, stylish and quality clothes. Absolutely worth it's money

All the products we have purchased from Fairfax and Favor have been top quality, a great product line and my wife absolutely loves all the purchases.

Absolute excellent Customer Services, products, general policies and anything else they are excellent in every way.

Beautiful boots, quick delivery & excellent customer service

I bought very beautiful shoes from F&F. They are comfortable and with great quality. The blue box was nice and well presented. The customer service was very good!

Gorgeous product in beautiful packaging, quality from the minute you open the outer packaging. Great way to brighten up a cold wet random Thursday in February.

I am throughly impressed with Fairfax & Favor.
I was looking for a navy, suede bag and their company was suggested.
I reviewed their website carefully and decided to order a handbag.
Their customer service is excellent and my order arrived as promised in a few days.
The quality of the workmanship is excellent. The bag is beautiful with lovely details like the tassel that rests on the front. The bag is sturdy, roomy and exactly what I wanted. I am really impressed with Fairfax & Favor .
I plan to make additional purchases in the future.

Beautifully crafted pieces and excellent customer service!

I bought a beautiful pair of slippers before Christmas I had them one month and they tore in an unusual place down the side. I work from home I did not catch them on anything to my knowledge have not slipped so this tear was unusual. The slippers are not stretched due to size etc I reached out to customer care with photos who were swift in response but informed me this was due to wear and tear and not a fault to the material. They refused to take them back to look at them in person and very much suggested this was a fault due to my wear and tear; I have had them on my feet less than one month. I re-wrote to them saying I was not happy with this result offering to send them in at my cost so they could see the issue on the slipper but I still got a polite this is so your problem not ours. I am now totally put off this brand… as a slipper should last more than one month… especially when the slipper looks new not scratched ,no scuffs, not stretched, but clearly the quality of the material in this one slipper is not up to scratch. I would recommend not getting their slippers. Disappointing from this brand. i can see from previous reviews below i am not the only person to face this issue, this company suggests they offer quality products and shared a video from Marcus Fairfax himself which was emailed to me on day of purchase, I will be following this up.