Professional, empathetic and knowledgeable. Was called out in the middle of the night and was able to solve the issue. Excellent service. Shout out to Kenny- thank you for your help.
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Se, hvad kunderne siger
Been with Hewers for a number of years under their failsafe plan.....receptionist girls and engineers you cannot really fault. Today though was an exception, Alan and Alfie visited to service my bo... Se mere
Gren visited my property today to complete maintenance on my boiler. Had issues with accessing loft hatch as landlord didn’t provide key. Hewer then sorted this out on behalf of landlord so the job... Se mere
Virksomheden har svaret
Incredible job from Ryan gough, very kind, friendly and informative engineer, answered any question and was polite throughout ….. showed us how it all worked and made sure we was happy with everything... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
The Region's Leading Facilities Management Company. Providing Domestic Gas Servicing, Maintenance & Boiler Installation. Commercial Gas Services. Mechanical & Electrical Services and Renewable Energies. We have a manned Call Centre 24/7, 365 days a year.
Kontaktoplysninger
Hewer Facilities Management Ltd, Unit G/1, The Aquarius Centre, Edison Close, GL2 2FN, GLOUCESTER, Storbritannien
- 01452 525854
- suggestions@hewerfm.co.uk
- failsafeplan.co.uk
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Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
a massive thankyou
Just a massive thankyou to Brian and Steve for the work undertaken on our property recently. They went above and beyond to ensure the plumbing and fitting needed in the kitchen was sorted with high levels of workmanship and communication
Thank you
David and Lindsay

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Mitch was a very polite and…
Mitch was a very polite and professional young man.
Explained what he was doing and why.cleaned up and left no mess.

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New boiler installed
The work carried out by the lads was completed to an excellent standard, they were considerate and polite and friendly. When finished they made sure everything was left clean and tidy and working properly. I would highly recommend well done lads

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Nicholas gakumbi, amazing man!
Nicholas gakumbi came to my property to carry out gas checks, such an amazing man! Went above and beyond to make sure everything is working the way it should be, sorted out my problem with my boiler which had been getting annoying and explaining to me what the actual problem was! Thank you so much for going the extra mile and helping me!

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Annual gas home safety check.
I was extremely happy with my gas home safety check by Colin Baker today, he was friendly informative and efficient. He was also happy to rearrange my appointment with a neighbour as I had to pop out just as he arrived for which I was very grateful. Thanks Colin.

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Happy Customer
Mark (electrician) called ahead as requested and arrived exactly when I was told. Very polite and understanding of the barking dogs which were shut away. He completed his work explaining everything and showed me what was done giving me full confidence. Thank you very much Mark. A job well done and a happy customer

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the most professional
Mr Rahim is without doubt the most professional and thorough gas engineer I’ve had the please of dealing with, went above and beyond to ensure our fault was rectified. Highly highly recommend

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Had Colin baker out today super…
Had Colin baker out today super friendly and helpful

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Weds 24th Sept during a gas check the…
Weds 24th Sept during a gas check the engineer Colin Baker found a gas leak, he was very professional and dealt with it very quickly by turning off the gas and alerting the utilities of this all whilst reassuring me and answering every question I asked him so I didnt feel unsafe or the need to worry,
As an anxiety suffering person this meant a lot for me as I felt I was able to stay in the house and felt safe knowing this was being sorted.
Id like to say he really is a credit to your company and have thanked him and would like him to be recognised as a valuable asset to your company

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Excellent visit and repair by Mohammed Rahim
Called at 0700 to report that my heating and hot water were not working, which was a real concern as the temperature had fallen to 6 degrees outside and I have a 3 week old newborn baby. Mo Rahim and his colleague arrived around 0815 and by 0900 had resolved the issue, restored the heating and hot water and educated me on how to resolve the issue myself if it were to occur again. Excellent service all round.

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Absolutely outstanding service
Absolutely outstanding service. Went above and beyond. Very considerate with a very nervous cat I have .
Can’t praise them enough.
Thank you

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Thank you for fixing our boiler.
Thank you for fixing our boiler.. Darren is a lifesaver.. 5 stars thank you

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Darren spragg was really helpful today
Darren spragg was really helpful today, I didn't know how to work the controlled heating and Darren helped me with this! I haven't had any heating for a few weeks so I really appreciated this. Thank you very much!

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Polite and professional
Muhammad was polite and professional, found the fault and fixed our issue quickly. Super job, thank you again

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Professional from Start to Finish
Mohammed quickly and correctly identified the fault and set about fixing the problem. He quoted 45-60mins and was done 95mins later (following a few snags).
Very friendly workman who completed the job with no fuss and cleaned up after himself.

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Good service
I was very happy Mohammed and he persisted to find and fix our problem with clear explanations

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Ryan gough amazing how quick this guy…
Ryan gough amazing how quick this guy works explanes everything to u very clean very professional highly recomended this is your man

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Mohammed Rahim came to our property to…
Mohammed Rahim came to our property to help with a boiler issue, very professional and friendly. He helped explain the full issue with our boiler and the reasoning behind it. He attended later on in evening after a long day for himself and still carried out a great fix allowing for us to have hot water and heating again, thank you - top guy!

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Mohammed Rahim came to fix our heating problem..
Mohammed Rahim came to fix our heating issue at our home. All I can say is outstanding work, he also explained to me what was wrong and what he needed to do. He’s so informative without you even needing to ask many questions and so friendly. I felt so sorry for him having to fix not one but two problems. As our house was absolutely boiling it was making me feel poorly as well as our children. I have MS as well so this makes my disease worse with temperatures. I’d called on Tuesday and originally the work wasn’t meant to be sorted until Friday. Thankfully I got a phone call Wednesday saying they could do this job today. Hewer, I’d definitely say you and our military community are very lucky to have Mohammed on your team. In the past workers haven’t been so great but Mohammed was great. Please give him a bonus 😏. Again, still so informative without me having to ask many questions which was great whereas in the past workers haven’t told you what was wrong and then just come down 5 minutes later and say ‘it’s done’ and away they went.

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Besvarelse fra Hewer Facilities Management Ltd
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