Professional, empathetic and knowledgeable. Was called out in the middle of the night and was able to solve the issue. Excellent service. Shout out to Kenny- thank you for your help.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
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Se, hvad kunderne siger
Been with Hewers for a number of years under their failsafe plan.....receptionist girls and engineers you cannot really fault. Today though was an exception, Alan and Alfie visited to service my bo... Se mere
Gren visited my property today to complete maintenance on my boiler. Had issues with accessing loft hatch as landlord didn’t provide key. Hewer then sorted this out on behalf of landlord so the job... Se mere
Virksomheden har svaret
Incredible job from Ryan gough, very kind, friendly and informative engineer, answered any question and was polite throughout ….. showed us how it all worked and made sure we was happy with everything... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
The Region's Leading Facilities Management Company. Providing Domestic Gas Servicing, Maintenance & Boiler Installation. Commercial Gas Services. Mechanical & Electrical Services and Renewable Energies. We have a manned Call Centre 24/7, 365 days a year.
Kontaktoplysninger
Hewer Facilities Management Ltd, Unit G/1, The Aquarius Centre, Edison Close, GL2 2FN, GLOUCESTER, Storbritannien
- 01452 525854
- suggestions@hewerfm.co.uk
- failsafeplan.co.uk
4,9
Fremragende
283 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Was a nice chap and done a nice job 👍
26. november 2024
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Besvarelse fra Hewer Facilities Management Ltd
Thank you so much for taking the time to write us a review, your kind words will be passed onto the Team, Many Thanks Hewer FM
My boiler broke down and the next day…
My boiler broke down and the next day the engineer Mr Grenville Holdsworth came round and found the fault straight away. Because my boiler is older he had to order the parts. As soon as they were in he came back and fixed my boiler. He was very friendly and efficient and he showed me his identity card when he arrived to put me at ease. I am very happy about the fast excellent service Hewer provide and can highly recommend the Failsafeplan.
25. november 2024
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Besvarelse fra Hewer Facilities Management Ltd
Thank you so much for taking the time to write us a review, your kind words will be passed onto Grenville, Many Thanks Hewer FM
Amazing service
Amazing service, went above and beyond. Completed a job that should have been done by Antac. Would 100% recommend Hewer Facilities Management.
22. november 2024
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Besvarelse fra Hewer Facilities Management Ltd
Thank you so much for taking the time to write us a review, your kind words will be passed onto the Team, Many Thanks Hewer FM
Reference ps01
Reference ps01
I had a visit as my boiler was not working Paul. Come out and was spot on with everything he done he new straight away wot the problem was and was so cheerful and happy and no mess was left(I have had work men before that have left mess) I hope if I need my boiler repaired again it'd Paul that comes such a nice guy and credit to the company
22. november 2024
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Thank you so much for taking the time to write us a review, your kind words will be passed onto the Paul, Many Thanks Hewer FM
Had Steve Fenton round to do gas safety…
Had Steve Fenton round to do gas safety check. Very polite, professional and treated property respectfully.
22. november 2024
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Besvarelse fra Hewer Facilities Management Ltd
Thank you so much for taking the time to write us a review, your kind words will be passed onto the Steve, Many Thanks Hewer FM
Besvarelse fra Hewer Facilities Management Ltd
Thank you so much for taking the time to write us a review, your kind words will be passed onto the Team, Many Thanks Hewer FM
Fantastic nice job and professional
Fantastic nice job and professional
18. november 2024
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Besvarelse fra Hewer Facilities Management Ltd
Thank you so much for taking the time to write us a review, your kind words will be passed onto the Team, Many Thanks Hewer FM
Had Mike out to sort out lots of our…
Had Mike out to sort out lots of our lighting, been a top gent, very professional and helpful in every sense possible, highly recommended
18. november 2024
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Besvarelse fra Hewer Facilities Management Ltd
Thank you so much for taking the time to write us a review, your kind words will be passed onto Mike, Many Thanks Hewer FM
Hewer's top bloke Nicholas!
Our annual Hewer gas safety check was carried out by Nicholas, absolutely brilliant bloke who arrived especially early as I had just finished a night shift and needed to sleep. Not only did he do the gas safety check he took extra time to replace a cracked plastic pipe that had recently begun leaking. Had a really nice chat with him whilst he was here, super guy, very nice to have met him. Thank you Hewer, see you next year!
18. november 2024
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Besvarelse fra Hewer Facilities Management Ltd
Thank you so much for taking the time to write us a review, your kind words will be passed onto Nicholas, Many Thanks Hewer FM
The Saturday Job
Guy did a spot on job.
Fitted new boiler an stat.
Came out on Saturday aswell where as most wouldnt. Showed us how everything worked an made sure there was no issues bled all rads for us. No mess no drama's very polite.
Left me to watch the moto gp 🤣
Top guy
16. november 2024
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Besvarelse fra Hewer Facilities Management Ltd
Thank you so much for taking the time to write us a review, your kind words will be passed onto the Team, Many Thanks Hewer FM
A difficult job for Steve Fenton but…
A difficult job for Steve Fenton but with perseverance he serviced my boiler with great success
15. november 2024
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Besvarelse fra Hewer Facilities Management Ltd
Thank you so much for taking the time to write us a review, your kind words will be passed onto Steve, Many Thanks Hewer FM
Besvarelse fra Hewer Facilities Management Ltd
Thank you so much for taking the time to write us a review, your kind words will be passed onto the Team, Many Thanks Hewer FM
A fantastic face to Hewers business …
Had a problem with hot water being intermittent. Andy & Devon knew exactly what it was. They ordered part immediately and came out a few days later to fit. Both very professional and courteous. Andy is extremely knowledgeable and has a very ‘can do’ attitude ie nothing is too much trouble. Both guys are a credit to Hewers and give an exemplary face to the business. Thank you both for a job well done, Bri’s & I appreciate it.
14. november 2024
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Besvarelse fra Hewer Facilities Management Ltd
Thank you so much for taking the time to write us a review, your kind words will be passed onto Andy & Devon, Many Thanks Hewer FM
10 /10
10 /10
Friendly , respectful .professional
Had issue trying to find spot to put fire alarm in living room
He had a very long walk around to find best place for it and that would also make less mess ,
He was very clean and tidy, didn't leave any mess at all
14. november 2024
Uopfordret anmeldelse
Besvarelse fra Hewer Facilities Management Ltd
Thank you so much for taking the time to write us a review, your kind words will be passed onto the Team, Many Thanks Hewer FM
Annual sevice.
Just had the annual boiler service,very pleased as usual.I was very pleased it was Andy,he is the best.The Hewer failsafeplan is very good value for the money,so ten out of ten,Many thanks.
11. november 2024
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Besvarelse fra Hewer Facilities Management Ltd
Thank you so much for taking the time to write us a review, your kind words will be passed onto Andy, Many Thanks Hewer FM
We had the engineer (Bailey) in the…
We had the engineer (Bailey) in the evening and he did great job. He knew what he was doing and managed to get my radiator and boiler working. Thank you for the amazing service.
11. november 2024
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Besvarelse fra Hewer Facilities Management Ltd
Thank you so much for taking the time to write us a review, your kind words will be passed onto Bailey, Many Thanks Hewer FM
Bailey Baulf = credit to the company
Bailey Baulf was knowledgeable, fixed the problem quickly and was friendly and efficient. 👍
11. november 2024
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Besvarelse fra Hewer Facilities Management Ltd
Thank you so much for taking the time to write us a review, your kind words will be passed onto Bailey, Many Thanks Hewer FM
Our engineer found a long standing gas…
Our engineer found a long standing gas leak and sorted straight away, very friendly thorough and prompt.
24. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Hewer Facilities Management Ltd
Thank you so much for taking the time to write us a review, your kind words will be passed onto the Team, Many Thanks Hewer FM
Brilliant service
Engineer came out and was fantastic. He fixed our noisy boiler and checked its performance. Not only was he professional and friendly but he came out within 4 hours of being called as we had a newborn baby in the house.
9. november 2024
Uopfordret anmeldelse
Besvarelse fra Hewer Facilities Management Ltd
Thank you so much for taking the time to write us a review, your kind words will be passed onto the Team, Many Thanks Hewer FM
Very efficient and thorough
Very efficient and thorough! Dave cracked straight on with the job to a high standard and stayed late until the job was done. Very grateful.
8. november 2024
Uopfordret anmeldelse
Besvarelse fra Hewer Facilities Management Ltd
Thank you so much for taking the time to write us a review, your kind words will be passed onto Dave, Many Thanks Hewer FM
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