I bought from here because of the competitive prices. Two of the items are a gift and one for me (oops!). Delivery timeline was very good. I’d definitely use this website again. Products are all y... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Item arrived quickly and is lovely to use. My only concern is that it does not appear to give the plumping feeling which my other Dior lip glosses do. It is advertised as the lip maximiser but this ap... Se mere
The order was made quickly with no issues, and i was able to get the product within 5 days of ordering. The product wasnt damaged or missing, and it was in a great condition. Now on the other side thi... Se mere
Fake products! My mum bought my sister an Anastasia Highlighter Palette for Christmas. Absolutely nowhere near the real deal. The colours aren’t even close the what they should be, pigment and texture... Se mere
3,3
Middel
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If I could give zero stars I would
If I could give zero stars I would. Fake products sent, and it's not like they retail the product much cheaper than the original. Disputed this through my bank, as they're clearly ignoring all correspondence.
2. september 2025
Uopfordret anmeldelse
Besvarelse fra Facemethodbeauty
We’re very sorry to read your review and would like to clarify a few important points for you and for others reading.
All of our products are 100% genuine, albeit in a poor state upon delivery due to damage during storage and transit in your case. We do not deal in counterfeit stock under any circumstances.
On 7th September, the same day you submitted your return request, we processed a refund of £26.00. A confirmation email was sent on 8th September, and the funds were returned to your payment card.
The only amount not refunded was the £3.95 shipping fee, which is clearly stated as non-refundable in our refund policy when no product is returned
.
We have also attempted to contact you directly by email and SMS to resolve this fairly.
We always act promptly and in good faith when dealing with customer concerns. We’d be grateful if you could reach out to us directly at info@facemethodbeauty.com
or on +44 20 8004 7160 so we can clear up any misunderstanding.
Great service from FaceMethodbeauty
Great service from FaceMethodbeauty. I had a package delivered that was damaged in transit and they sorted everything out for me. Great to know there are efficient and helpful people in the team.
12. august 2025
Great service from start to finish and…
Great service from start to finish and at a competitive price
2. juli 2025
Fast delivery and packaged well
Fast delivery and packaged well. The website has many products cheaper than elsewhere.
19. maj 2025
Besvarelse fra Facemethodbeauty
Hello Laura
I’m sorry to hear you are having trouble with your item. We responded to your email yesterday morning, Bank Holiday Monday, and again this morning.
Please check your inbox for advice on what to do next. We look forward to your response by email.
Best Regards
Great service/buy
Found something I couldnt find anywhere else, was shipped super fast and came in cute little packaging! Definitely would order from again
25. marts 2025
Really great and fast customer service!
17. februar 2025
I bought IT cosmetics foundation
I bought IT cosmetics foundation. It's definitely fake. Don't buy from here. I've sent a complaint and asked for a refund. I wish I had checked the site on here.
4. april 2024
Uopfordret anmeldelse
Fake fake fake
I recently bought the IT Cosmetics Night cream, but I don’t believe it’s the genuine product which I’ve been using for years. The texture and the smell are different (should smell like lavander but it smells like soap), and I’ve starter getting pimples after a few uses, even though it should be non-comedogenic. This has never happened before! Unfortunately, I threw away the package before using it so I wasn’t able to return. Better to spend a few extra pounds and buy from a reliable source. DO NOT BUY FROM THEM!
I’ve left a review on their site as well, but it was never posted and I can’t see any reviews on any of their products, how convenient. Just to add - I worked at IT Cosmetics for 2 years so I know the products very well, this was definitely not a genuine IT Cosmetics cream.
8. januar 2024
Uopfordret anmeldelse
Do not buy their products
Do not buy their products. They're all counterfeited. I bought the Anastasia Beverley Hills contour palette, as was running out of my old one, and they aren't even remotely the same.
The Face Method palette doesn't match the shades whatsoever and the pigment in the contour is abysmal. The 'pop of colour' section doesn't even have any shimmer to it, it's just a plain, dull, beige coloured powder. The box itself is cheap and thin, and the text used for the shade names isn't even the same, either!
Do not recommend.
10. januar 2024
Uopfordret anmeldelse
Fake products!!!
Fake products! My mum bought my sister an Anastasia Highlighter Palette for Christmas. Absolutely nowhere near the real deal. The colours aren’t even close the what they should be, pigment and texture is shocking. False advertisement. Company needs shutting down
18. december 2023
Uopfordret anmeldelse
Fake products and when I went to email…
Fake products and when I went to email them, the email bounced back! Their customer service number was also not in service. Be careful!
22. februar 2023
Uopfordret anmeldelse
Too cheap to be true
Convinced these products are fake but I have been asked to prove it as Face method want my review removed. How about they prove they are real? When products finally arrived ( 48 hour tracked only from when they dispatch, took over a week and they blamed Royal Mail!) packaging and product didn’t ressemble those I already own.Benefit of doubt, manufactured elsewhere? Questioned with them and they deny so opened and used and they must be forgeries. IT Cosmetics CC cream and Benefit They’re Real mascara. Look different, smell different, no staying power. And what’s more, no option to leave reviews on their website! What a racket. Never again!
9. juni 2023
Uopfordret anmeldelse
Customer Service is none existent
Customer Service is none existent. Do not respond to emails!
1. juni 2023
Uopfordret anmeldelse
Fake Products!
12. maj 2023
Uopfordret anmeldelse
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