ezviz.com/uk Anmeldelser 

182
TrustScore 2.5 ud af 5

2,3

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

I do not recommend the EZVIZ DB2 Video Doorbell. I bought this doorbell because I wanted to avoid paying the monthly subscription required by Ring. Unfortunately, switching to EZVIZ was a big di... Se mere

Bedømt til 5 ud af 5 stjerner

Bought security cameras to install in my 92 year old mother’s bungalow so that we could keep an eye on her should we need to after coming out of 3 months in hospital. Set up at home using a 4G router... Se mere

Bedømt til 1 ud af 5 stjerner

As a security installer I was very disappointed to recently be made aware that a large number of Ezviz core products have been discontinued in the UK. The T9C siren and the contact sensor to name a fe... Se mere

Bedømt til 1 ud af 5 stjerner

Difficult product to set up. YOU ARE FORCED TO INSTALL AN APK to control it, but that APK FORCES — I REPEAT, FORCES — you to grant many permissions: location, access to photos, etc. TOTALLY IN... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

Om ezviz.com/uk

Skrevet af virksomheden

EZVIZ - Creating Easy Smart Home

Since 2013, EZVIZ is dedicated to putting “easy vision” in every home – that is, we strive to build simple yet powerful smart home devices and appliances to provide visual protection and tangible joy to every family. A global leader in smart home security, EZVIZ empowers the future of smart, connected living through relentless tech innovations, reliable high-quality products, and trustworthy cloud services. With footprint in more than 130 countries, we've been trusted by millions of users and families.

VISIT OUR WEBSITE

Kontaktoplysninger

2,3

Under middel

TrustScore 2.5 ud af 5

182 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 12 % af deres negative anmeldelser

Svarer typisk inden for 48 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

2,3

Alle anmeldelser

(182)

9 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Avoid, terrible customer experience

Avoid! The cameras didn’t reliably connect to the wifi. I requested a refund and to return the cameras. To date the company still hasn’t organised a return.

22. april 2024
ezviz.com/uk-logo

Besvarelse fra ezviz.com/uk

Hello,

Sorry for the inconvenience.

Please reach out to our support at appfeedback@ezviz.com so that we can further assist you with your network issues and also check your return request for you.

Thank you and looking forward to hearing from you.

Best regards,
EZVIZ Tech Team

Bedømt til 5 ud af 5 stjerner

Security Cameras for 92 year old Mother.

Bought security cameras to install in my 92 year old mother’s bungalow so that we could keep an eye on her should we need to after coming out of 3 months in hospital. Set up at home using a 4G router as no landline broadband at mother’s house. easy to set up including auto tracking.
Just need to share with other family members so that they can keep an eye on mother if required.

1. maj 2024
Bedømt til 1 ud af 5 stjerner

Order 👍🏻 delivery 👍🏻 after sales…

Order 👍🏻 delivery 👍🏻 after sales service 👎 no reply’s to 5 emails, and my emails relate to a future purchase I’m not impressed and will not recommend.

8. april 2024
ezviz.com/uk-logo

Besvarelse fra ezviz.com/uk

Hello,

We are sincerely sorry for any inconvenience.

Please kindly contact our support at appfeedback@ezviz.com if you need assistance.

Looking forward to hearing from you.

Best regards

EZVIZ Tech Support

Bedømt til 1 ud af 5 stjerner

I placed my order a week ago and…

I placed my order a week ago and haven't received it yet.

15. april 2024
ezviz.com/uk-logo

Besvarelse fra ezviz.com/uk

Hello,

We are sincerely sorry for the inconvenience!

Upon check, there were issues with the delivery and we will be resending it today. Please kindly wait for a few more days. Thank you for your patience in advance.

Have a nice day!

Best regards,

EZVIZ Tech Team

Bedømt til 3 ud af 5 stjerner

Product great but the storage costs for…

Product great but the storage costs for the camera £48.00 per year for one unit will put me off buying additional units.

14. marts 2024
ezviz.com/uk-logo

Besvarelse fra ezviz.com/uk

Hello David,

Thanks for your feedback!

Please kindly note that you can always use local storage as an alternative. If you have more inquiries or suggestions, please kindly contact us at appfeedback@ezviz.com.

Thank you and looking forward to speaking to you!

Regards

EZVIZ Tech Team

Bedømt til 1 ud af 5 stjerner

Don’t trust them

First they sent me used previous customer returned camera with no accessorises, I immediately contacted and them because I have electrician came for fitting however I sent several emails but they’re not responding me and contacted me to resolve this matter.

19. marts 2024
ezviz.com/uk-logo

Besvarelse fra ezviz.com/uk

Hi Muhammad Arif,

We sincerely apologize for the inconvenience and frustration you've experienced with your order. It's never our intention to disappoint our customers, and we're truly sorry that the product you received was not in the expected condition. We have asked our e-commerce team to investigate your order immediately. Please rest assured, we are committed to resolving this matter to your satisfaction. Our customer service team will reach out to you directly to discuss a replacement or a suitable solution as quickly as possible. Also, could you please forward your previous emails to our customer service team at support@ezviz.com? This will help us to better understand and expedite your issue.

Your feedback is invaluable to us, and we are taking steps to ensure that our processes are improved to prevent such issues from occurring in the future.

Thank you for your patience and understanding. We look forward to speaking with you soon and making things right.

Kind regards
Elaine. C
Your EZVIZ Customer Service Team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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