Ezdetanglerbrush Anmeldelser 5

Mala experiencia con cargos ocultos y pésimo servicio postventa.

Compré un producto original en esta web oficial para evitar problemas de originalidad y apoyar a la marca.
Al llegar a España me pidieron pagar 5,33 € adicionales para liberar el paquete, sin que se me informara previamente.
Intenté contactar para aclarar el tema y, aún a día de hoy (hace de esto algo más de un mes), no recibí ni una sola respuesta.
Tuve que pagar ese importe extra para liberar el pedido, ya que viendo su ignorante actuación era evidente que perdería mi dinero si no cogía el paquete.
Me siento estafada y muy decepcionada.
No volveré a comprar ni recomendaré esta marca por su falta de seriedad y lamentable atención al cliente.

SCAM!!! I ordered the product in october 2023 and in the end of april 2024 I still havent received anything.
I wrote to the company in january 2024 and the wrote, that they had not sent it because the product was not in stock. I wanted to cancel the not in stock product, and they just stopped answering. Figure I will never receive anything by now and they refuse to make a refund.
Do NOT buy this product from the website! I have already warned a lot of Facebook pages and will continue to spread the Word.

Update:Possibly the most disappointing buisness I have come across
they had the nerve to say they 'apologise' and continue to title that product, the 'best dryer for natural hair'. I never got a refund or anything, they refused to give me a refund when I politely asked for one, then sent me two faulty items and just said 'we apologise'. Absolutely disappointing buisness.

I came across this company from an Instagram sponsored ad. I got a bundle of 3 brushes Black, Blue, and Pink. The brush does not snag your hair. My daughters loves it because it makes wash day much easier.