I've had to call Eyetek on a couple of occasions where I've had device connection issues. Their response and assistance has been 1st class! They talked me through the process and due to an issue wit... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The surveillance camera in a clock is useless. Disconnects without a reason all the time. Poor quality of footage. The worst part is the manual provided is extremely impractical. It doesn't give any... Se mere
Virksomheden har svaret
There cameras are brilliant, the vision and audio is top notch worth every penny!!
Virksomheden har svaret
Excellent service from Eyetek as usual. A fault developed with one item which I was asked to return, and a replacement was supplied without quibble nor delay. Website well designed and easy to na... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Eyetek Surveillance was established in 1995 after the proprietor Phil Stevens an ex electronics technician, in the Royal Navy, decided he wanted to utilize the skills and knowledge gained during military service working in both intelligence and electronic engineering. As well as selling a wide range of devices we also manufacture and supply equipment to many detective and government agencies throughout the world, as well as dealing with the private individual on a one to one basis. If a customer has a particular requirement we can custom manufacture one off items to order. please feel free to contact us about this. What sets us apart from many other companies in the same line of business is that we pride ourselves on giving friendly free advice and working with the customer to try to find a cost effective solution to an often complex and distressing situation, we will always try to advise on the best course of action even if this results in us not making a sale as we have found to our benefit that recommendations from past clients are an extremely valuable asset.
Kontaktoplysninger
Unit 3, 229 Derby Road,, DE21 6SY, Derby
- 01332 280887
- sales@eyetek.co.uk
- eyetek.co.uk
4,2
God
319 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Might be excellent but haven’t managed setup yet!
Very good descriptions of products on website. Easy to order and fast delivery. Well packaged. The biggest problem was the instructions which were for a different model. Some things are easy to guess but some things are confusing, eg led colour indicators do not correspond to instructions so difficult to understand how to proceed. I haven’t managed to get the device working yet, left it on charge with a blue led glow??? Hope the led goes out and can then try to set up again.
25. april 2021
Besvarelse fra Eyetek Surveillance
Dear Karen
Please accept my apologies over the mix-up with instructions, if you give us a call on 01332280887 during office hours someone will go through this with you and get you up and running.
Regards
Phil Stevens
Director
Excellent build quality and intuitive functionality
Excellent build quality and intuitive functionality. Short testing yielded excellent results.
I have not had the unit long enough to comment on longevity/longer periods of use but I am sure it will stand up to expectations.
21. april 2021
I purchase a device which was not the…
I purchase a device which was not the size required Eyetec I would recommend as no problem refunding me. I would certainly feel safe purchasing from them again
31. marts 2021
Gadget not recording at all
Gadget not recording at all. Looks like complete waste of money.
28. marts 2021
Besvarelse fra Eyetek Surveillance
Dear Olugbeniga
This review is supposed to be about our company and the service we offer and how we deal with any problems.
In this instance you have not given us the opportunity to resolve your problem you have straight to trust pilot and left a bad service review.
If you want to e mail us or call us, we will sort this out for you, it does seem you have purchased the wrong product as this is not designed to record.
If you are unhappy with a product you have a choice of a replacement, exchange, or a full refund.
Regards
Phil
Always been a reliable supplier and…
Always been a reliable supplier and advisory.
Swift and courteous service, and amicable in resolving issues.
18. marts 2021
Very patient and supportive with their…
Very patient and supportive with their provision of service - excellent all round
17. marts 2021
Excellent service and amazing product…
Excellent service and amazing product ,once again thanks
13. marts 2021
Exelent product.
7. marts 2021
Efficient professional and helpful
4. marts 2021
Very quick service
Very quick service, ordered on Saturday arrived on Tuesday, impressed!! Easy to set up and well worth the money...the thief was caught red handed....would definitely recommend X
2. marts 2021
Very bad product don’t know how to…
Very bad product don’t know how to return loss 528pound
28. februar 2021
Besvarelse fra Eyetek Surveillance
Hi Nick
If you have a problem or not happy with the products all you need to do is get in touch with us and we will sort it out. We have had no communication from you until this review on trust pilot.
You can call us during business hours on 01332 289887 or e mail us on sales@eyetek.co.uk.
You have not lost £528 pounds at all, you have 14 days from receiving the goods to return them if you are not happy with them.
Regards
Phil
Customer service great
Customer service great. I recieved my tracker a few days ago and emailed eyeyek as I was struggling to get on the app. They replied pretty much got back to me straight away and resolved my problem. So far the gps tracker is doing exactly as it says.
Thanks
20. februar 2021
Works like a charm
Works like a charm. The only worry is that the soldering of the wire might come loose if handled roughly.
17. februar 2021
Besvarelse fra Eyetek Surveillance
Dear GT thanks for your review and you know where we are if you ever have any problems with this item
So far so good
So far so good
Would like it a small bit more accurate maybe it's me using it but yes happy with it
10. februar 2021
The after service was very good
The after service was very good, every time I had any issues I called up and someone was there to help me over the phone
21. januar 2021
First class service
19. januar 2021
Thank you the service was excellent &…
Thank you the service was excellent & the item is great , only one thing was the delivery company dhl nearly lost the item because they left it on the doorstep anybody could of pick it up lucky I got the item cheers
16. januar 2021
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.