Eye Academy Anmeldelser 

225
TrustScore 1.5 ud af 5

1,7

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Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Buyer beware. This store does not offer refunds or credit notes if glasses or sunglasses are unsuitable or cause issues — even for non-prescription items. There were no visible signs expl... Se mere

Bedømt til 1 ud af 5 stjerner

Extremely bad experience with the Eye Academy, Guildford. Their staff was very impolite, rude and unprofessional. He would say you are wasting his time. He would even cut your line if you ask furth... Se mere

Bedømt til 1 ud af 5 stjerner

Windsor Eye Academy refused to refund my Ray-Aviator sunglasses - which were unused and brought back within 24 hrs of purchase, with receipt. I stated the above was unacceptable customer experi... Se mere

Bedømt til 2 ud af 5 stjerner

I have finally completed the purchase of varifocal glasses from Eye Academy. They are Bvlgari frames with Nikon lenses and I am pleased with the excellent vision they provide for reading, PC and dista... Se mere

Virksomhedsoplysninger

  1. Optiker

Skrevet af virksomheden

Independent Opticians in Berkshire & Surrey


Kontaktoplysninger

1,7

Dårlig

TrustScore 1.5 ud af 5

225 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

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Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

1,7

Alle anmeldelser

(225)

1 anmeldelse inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

Best eye test & amazing service

My eye examination was excellent, I am diabetic & it is important to me that I have a proper examination which is what I received. I have no hesitation in recommending them. The staff in Banstead are delightful & helped me select a great frame. Straight talking, gave an opinion on what suited me without any pressure. The glasses were ready in 2 days, 10 out of 10!

18. november 2016
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

A Confident and Pleasurable Experience

Very professional, caring and considerate with an excellent range of designer frames to choose from and first rate follow-up service, if required. I highly recommend Maria and Julie - they looked after me so very well and gave me confidence.

16. november 2016
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Ellis & Thompson

Excellent service throughout from initial eye test (on time and professional) to consulation for new lenses (all options considered) and then to supply of new lenses. The whole process took less than 2 hours and I was extremely pleased with the results.

14. november 2016
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Satisfaction

I did encounter a problem with my glasses, however, this was rectified to
my satisfaction. The staff were all very helpful and went out of their way to ensure I was happy with the outcome.

14. november 2016
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Premium price but premium service

Simply the best service and, I believe, the best treatment/advice and prescribing available on the high street. It's a pleasure to go there!

14. november 2016
Uopfordret anmeldelse
Eye Academy-logo

Besvarelse fra Eye Academy

Hi Mike,

Thanks for the lovely comments.

It’s been an absolute pleasure looking after you over the years and we hope to continue doing so for years to come!

Don’t hesitate to pop in whenever you are passing and we will happily give your glasses a clean and tighten.

Best wishes,

Romana

Bedømt til 5 ud af 5 stjerner

Outstanding service from an independent optician

I visited Eye Academy in Windsor for a routine check. The advice was excellent, the staff professional, and the equipment state of the art. The optician spotted what might have been a cause for concern. She rang the eye casualty department at the local hospital, and wrote a referral letter for me to take. I was seen within 10 minutes of arrival. Thankfully, it was a false alarm but I appreciated the care I received.

I've now got an excellent new pair of Oakley glasses for reading and computer work. Eye Academy isn't the cheapest optician on the high street but it may well be the best.

13. november 2016
Uopfordret anmeldelse
Eye Academy-logo

Besvarelse fra Eye Academy

Hi Mr Van Straten,

Thank you for such a lovely review! We are glad a potential cause for concern resulted in a false alarm and are pleased you love your new glasses.

We look forward to seeing you again soon.

Regards
Eye Academy

Bedømt til 5 ud af 5 stjerner

Great independent opticians

The staff here were really friendly and helpful and I got my glasses quickly and had lots of contact from them regarding the order

13. november 2016
Uopfordret anmeldelse
Eye Academy-logo

Besvarelse fra Eye Academy

Hi Ms Jones,

We're glad you had a great experience at Eye Academy, and look foward to seeing you again soon.

Eye Academy

Bedømt til 5 ud af 5 stjerner

A quick an easy routine check-up for my eyes!

Always very efficient, contact you to let you know your next appointment should be made. A quick and easy check-up and then good customer service, tightening up my glasses and giving them a quick clean.

10. november 2016
Uopfordret anmeldelse
Eye Academy-logo

Besvarelse fra Eye Academy

Thank you Fran, feel free to pop in anytime when your glasses need a quick MOT!

Bedømt til 5 ud af 5 stjerner

Good service and staff

Good service and staff. Happy with glasses

10. november 2016
Uopfordret anmeldelse
Eye Academy-logo

Besvarelse fra Eye Academy

Hello Liz,

Thank you for your kind review, it was a pleasure helping you.

We look forward to seeing you both again soon.

Kind regards,

The Banstead team

Bedømt til 5 ud af 5 stjerner

Amazing service

I went in to see if I could get a pair of glasses bought overseas repaired. Not only could they fix it, it was done at an amazing speed and with extremely friendly service. I will definitely be going back there with all of my family's optical needs =)

10. november 2016
Uopfordret anmeldelse
Eye Academy-logo

Besvarelse fra Eye Academy

Hi Erica,

Thank you for kind comment, we look forward to see you and your family at Eye Academy.

Bedømt til 5 ud af 5 stjerner

Five star treatment

I Have been going to Ellis & Thompson for 18 years. The whole experience is very good from having your eyes tested with the most up to date equipment to the vast range of frames you can choose from, if you decide to have new ones .

9. november 2016
Uopfordret anmeldelse
Eye Academy-logo

Besvarelse fra Eye Academy

Thank you for your kind words Ms McDuell. We aim to give all our patients the best service when is come to looking after their eyes.

Eye Academy

Dette er Trustpilot

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