I purchased a babywalker from ExtraStar UK to assist our 12 month grandson with his mobility. This item is dangerous and should not be on the market!! The seat sling is too narrow and does not prov... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Bought these bulbs EXTRASTAR 6W E14 G45 LED Filament Bulb, SES Small Edison Screw Golf Ball Bulbs, 750LM, less than a year ago should be in excess of 20,000 hours hardly used and two faulty, Qualit... Se mere
Virksomheden har svaret
I bought an LED floodlight which supposedly has user controlled settings but there are no external controls. At first the light kept coming on, then off, then on; now it has gone off permanently. The... Se mere
Virksomheden har svaret
We purchased two sets of interconnecting lights for the garden unfortunately one set did not work. After contacting the company easy to return and replacement sent out promptly excellent customer serv... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
ExtraStar is a respected UK-based supplier specialising in high-quality lighting and electrical products. With over 25 years of industry experience, we’ve established ourselves as a leading supplier to home stores across Europe. We’re committed to offering premium products and exceptional customer service, ensuring every experience with us meets the highest standards.
Kontaktoplysninger
Unit 1-4, 1 Edward Street, M7 1SN, Manchester, Storbritannien
- 01618322488
- info@extrastaruk.com
- extrastaruk.com
2,5
Under middel
66 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra ExtraStar UK
We're delighted to hear that you had a great experience with us! Thank you for choosing ExtraStar for your lighting needs.
Great customer service
We purchased two sets of interconnecting lights for the garden unfortunately one set did not work. After contacting the company easy to return and replacement sent out promptly excellent customer service. The lights are just what we wanted look lovely round the garden.
14. februar 2024
Besvarelse fra ExtraStar UK
Thank you for sharing your experience! We're thrilled to hear that our customer service team was able to assist you promptly and efficiently. If you have any further questions or concerns, please don't hesitate to reach out.
I will use them again
Bought some nice quality coloured lightbulbs which were delivered quickly and at a competitive price.
29. februar 2024
Besvarelse fra ExtraStar UK
Thank you for sharing your positive experience with us!
Second item ordered some months later
Second item ordered some months later . Again, from initial acknowledgement of order , progress status and final delivery it was all swiftly, smoothly done
16. februar 2024
Besvarelse fra ExtraStar UK
Thank you for being a returning customer! We're pleased to hear that your experience with us was smooth and efficient once again.
The extension sockets are great!
15. februar 2024
Besvarelse fra ExtraStar UK
We're delighted to hear that you're enjoying our extension sockets! Thank you for choosing ExtraStar.
Besvarelse fra ExtraStar UK
Thank you for the positive feedback! We're glad you had a great experience with our service.
Besvarelse fra ExtraStar UK
We're pleased to hear that you received your order promptly and as expected. If you have any further feedback or questions, please don't hesitate to let us know. We're here to help!
Quick service & Good Customer Service
Quick service, concise and efficient instructions on fitting. Good quality for price paid. Will use again
23. januar 2024
Besvarelse fra ExtraStar UK
Thanks for your positive feedback! We're delighted you had a great experience. Looking forward to serving you again soon!
All went well...
27. december 2023
Besvarelse fra ExtraStar UK
Thank you for your positive feedback! We're thrilled to hear that everything went well with your order. We appreciate your support!
Excellent service 🌟🌟🌟🌟🌟
Very reasonably priced and super fast delivery. Items were good quality and exactly what I wanted.
8. januar 2024
Besvarelse fra ExtraStar UK
We're glad to know you had an excellent experience with us! Thank you for choosing us!
The plastic bag packaging was torn
The plastic bag packaging was torn.
All the bulb were still in the bag but could pull the smaller items out easily through torn edge seam. Not strong enough for Royal Mail machines. ?
5. januar 2024
Besvarelse fra ExtraStar UK
Thank you for bringing this to our attention. We apologise for any inconvenience caused by the packaging. Our team is committed to improving our packaging to ensure your items arrive in perfect condition. If you need further assistance or replacement, please don't hesitate to contact us directly. Your feedback is valuable, and we appreciate your understanding.
Great products and Customer Service
I have bought around 12 x 6 way and 6 x 4 way switched surge protected extensions and they are great.
Well made and functional. No dramas with delivery or service.
Very happy with my products and with Extrastar. Hence 5 stars
29. december 2023
Besvarelse fra ExtraStar UK
Thank you for your review! We're thrilled to hear you're enjoying our surge-protected extensions. Should you need anything else, feel free to reach out. Your support means a lot to us!
Quality Product
Quality Product . Good Customer Care . 2 Day Delivery For Purchase .
29. december 2023
Besvarelse fra ExtraStar UK
Thank you for your positive feedback!
Besvarelse fra ExtraStar UK
Appreciate your feedback! Speedy delivery is our priority.
Excellent service again.
13. december 2023
Besvarelse fra ExtraStar UK
Thanks for your continued support! Glad we could assist.
Website was easy to use and product…
Website was easy to use and product arrived quickly.
1. december 2023
Besvarelse fra ExtraStar UK
Thank you for your kind words! We're thrilled to hear you found our website user-friendly and that your product arrived swiftly. Enjoy your purchase!
Very fast and efficient
20. november 2023
Besvarelse fra ExtraStar UK
Thank you for your feedback! We're thrilled to hear that our service met your expectations. We appreciate your support!
Good quality heater and quick delivery!
21. november 2023
Besvarelse fra ExtraStar UK
Thank you for your review! We're delighted to know you're pleased with the quality of the heater and our speedy delivery service. Thank you for choosing us!
Arrived promptly day after ordering
16. november 2023
Besvarelse fra ExtraStar UK
Thank you for sharing your experience! We're thrilled to hear that your order arrived promptly.
Friendly and efficient customer…
Friendly and efficient customer service. Quick and easy replacement of my faulty lights. Unfortunately the replacement also failed so I am not impressed with the product but I cannot fault the customer service.
22. oktober 2023
Besvarelse fra ExtraStar UK
Thank you for your feedback! We're sorry to hear about the issue you encountered with the replacement lights. We genuinely appreciate your kind words about our customer service and regret any inconvenience caused by the product. Please contact us so we can resolve this matter promptly and ensure your satisfaction.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.