meu amigo paquei um , servico em 2024 , que nao foi possivel porque estava na lista negra, agora tente novamente com esse pagamento que gerou um credito e não consigo acessar o pagamento com o... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
They do a bait and switch technique. They say it’s one price only to find out it’s not even for unlocking the phone but to see if it’s eligible. Ok so maybe it’s a misunderstanding but then when you p... Se mere
I unlocked my iPhone 17 pro, IMEI 350630601263031 via EXPRESSUNLOCKS. The unlocked EMEA lock within 12 hours which is really impressive. They are really fast and reliable source and highly recommen... Se mere
Virksomheden har svaret
Express unlocks replied publicly to my Trustpilot review, but they still haven’t contacted me through their official support. It looks like they only respond on Trustpilot to calm others down, not to... Se mere
Virksomheden har svaret
3,1
Middel
5 t anmeldelser
Har besvaret 97 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very disappointing and misleading experience
I had a frustrating experience with this service. They claimed that my phone does not prompt for an unlock code, which is incorrect. My device does ask for an unlock code, and I have attached photos to this review as proof.
What makes this worse is that I was prepared to unlock 17 devices, as I run a mobile phone shop. Based on this experience, I completely lost trust in the service.
It appears this claim was used as a justification to avoid issuing a proper refund after failing to unlock the device. Instead, the order was closed and a credit note was issued under their terms and conditions.
The process took a long time, communication was good anna, and the promised service was not delivered.
I am sharing this experience to warn others to be cautious before using this service.
15. december 2025
Uopfordret anmeldelse
Besvarelse fra Expressunlocks
Hi — Charlotte here. I’m really sorry this has been so frustrating, especially with you planning to unlock 17 devices.
I can see your order from 08 Dec 2025 and that you paid £14.99 (Eligibility Check) and £38 (Standard Unlock), and that a credit note was issued with the status: “Device doesnt prompt for unlock code, unfortunately a remote USB unlock is not possible for this device.”
To explain how that decision was reached, our terms state: “Eligibility Check: These checks are non-refundable,” and “Standard Services which fail and which are not upgraded to Premium Service will be issued with a credit note only.” If an Android phone doesn’t prompt for a code the T&Cs also note that a credit note is used to cover submission costs and to be used toward a Remote USB unlock where available.
If you’ve got photos showing the phone does prompt, please reply to your order email (include your order number, IMEI and the photos). I will escalate this immediately to our senior technician for re-review and priority handling — we want to try to get this sorted so you can use your credit or complete the unlock. Would you like me to escalate now?
ExpressUnlock is Fraud and they ask to pay more again
REquested for Straight talk phone unlock. Paid $24 but they still asking for $59.00 extra. It is a fraud service
thanks for reaching out and I’m sorry for the worry here. I can see your order from Dec 18, 2025: you paid $24.99 for the Eligibility Check for the Galaxy A15 5G (IMEI ****) and the order is currently awaiting the unlocking payment of $59.00.
I’m afraid I don’t have good news about cancelling and refunding that Eligibility Check. Our Terms & Conditions and Refund Policy state that Eligibility Checks (pre-orders) are non‑refundable and that orders cannot be cancelled once paid (T&C 2.1 and Refund Policy: “Eligibility Check: These checks are non‑refundable”). Because we already performed the network checks for your device, we cannot return that $24.99.
What I recommend instead
- If you want the phone unlocked so it can be used beyond StraightTalk USA, the quickest path is to complete the unlocking payment of $59.00. Once you pay the unlock fee via your Tracking page, we will proceed with the unlock request.
- You can initiate that payment from your Tracking page — please click the payment button there to continue. (If you need help finding the Tracking page or a direct link, tell me and I’ll help.)
Would you like me to help you find the Tracking page or confirm the next steps to pay the $59?
18. december 2025
Uopfordret anmeldelse
Besvarelse fra Expressunlocks
Thanks for reaching out — I’m sorry for the worry here. I can’t look up your specific order without your IMEI number, so please either reply with the IMEI or use the Live Support link on your tracking page so we can access your order and help.
A couple of important points from our policies:
- “It is not possible to cancel your order once it is paid for.” (Terms & Conditions 2.1)
- “Eligibility Check: These checks are non‑refundable” (Refund Policy)
Because the $24.99 was for an Eligibility Check that we’ve already performed, that charge isn’t refundable. To complete the actual unlock you’ll need to pay the outstanding $59.00 via your Tracking page — once paid we’ll proceed immediately.
Would you like me to help you find your Tracking page or explain how to use Live Support? — Charlotte
Scam
Thank you for taking my hard-earned money. I truly hope that no more vulnerable or struggling people will fall victim to this again.
16. december 2025
Uopfordret anmeldelse
Besvarelse fra Expressunlocks
Hi — I’m Charlotte. I’m really sorry you feel this way and I want to help make it right.
To investigate we need your order reference or the phone IMEI — without that we can’t locate your order or check eligibility. Please use the Live Support link on your tracking page so we can resolve this quickly.
For transparency, our Refund Policy only refunds in specific cases (for example: “Incorrect Unlocking Code: If, having worked with our technician to get the code to work, and we cannot get the code to work, you'll be refunded.”). Without your IMEI we can’t verify whether any of those conditions apply.
Please open Live Support or reply with your IMEI/order reference and I’ll get this sorted.
they did not unlock my phone and…
they did not unlock my phone and refused to give me a refund
15. december 2025
Uopfordret anmeldelse
Besvarelse fra Expressunlocks
Hi — I’m sorry this has been frustrating. I can see your two payments (Eligibility Check $28.99 + Standard Unlock $50) for an AT&T USA iPhone 11 (order placed Dec 15, 2025). Your order status is In Process — the unlock is 99% complete and should be completed imminently.
Please note: "Eligibility Check: These checks are non-refundable." Also our terms state: "Standard Services which fail and which are not upgraded to Premium Service will be issued with a credit note only." Because of that we can’t automatically refund the eligibility check, but I’ll escalate this to our technicians right away.
Can you confirm your IMEI and whether the phone shows any messages (Activation Lock/iCloud, 'Unavailable' or 'Incompatible SIM')? I’ll push this through now and update you as soon as possible. — Charlotte
No solucionan nada
No solucionan nada, lo que hacen es cobrar y cobrar pero no solucionan nada, ya me bloquearon también el chat en vivo que de vivo no tiene nada, siempre responde un bot y tampoco hacen reembolso, la experiencia es horrible en esta página, no se recomienda
24. november 2025
Uopfordret anmeldelse
Besvarelse fra Expressunlocks
Hola, soy Charlotte. Lamento mucho que hayas tenido una mala experiencia y cualquier frustración con el chat. Actualización rápida: tu pedido de iPhone 16 Pro Max (AT&T EE. UU.) del 25 de noviembre de 2025 está en proceso; está al 99 % y debería finalizarse pronto. Una vez que completemos el desbloqueo, sigue los pasos para iPhone: "conecta el teléfono al wifi, apágalo y enciéndelo". Sobre reembolsos/cancelaciones: nuestras condiciones indican que "no es posible cancelar tu pedido una vez pagado" y las comprobaciones de elegibilidad no son reembolsables. Si un intento con el Servicio Premium falla, "se reembolsarán íntegramente tus pagos Estándar y Premium a tu tarjeta", pero por el momento el desbloqueo sigue en proceso. Si deseas que escale el asunto y reabra el soporte en vivo, responde con tu número de pedido o el correo electrónico utilizado y lo priorizaré de inmediato.
phone not unlocked and they want more…
phone not unlocked and they want more money from me smh scam
14. december 2025
Uopfordret anmeldelse
Besvarelse fra Expressunlocks
Hi — sorry for the frustration, I know this feels like a lot.
According to your order record you’ve only paid $24.99 for the Eligibility Check (order placed Dec 15, 2025). As our policy states, "'Eligibility Check: These checks are non-refundable.'" The Eligibility Check does not include the unlock — your order status shows you are "awaiting Unlocking Payment of $68.00."
Please initiate the $68 unlocking payment via your Tracking page so we can proceed. If your iPhone needs a Premium Service, "If your phone requires an upgrade (e.g., from Standard to Premium Service), any initial payments are non-refundable." That upgrade will be shown in your status if required.
If you’d like, send a screenshot of your Tracking page here and I’ll point you to exactly what to pay. You can also read other customers’ experiences here: https://expressunlocks.com/unlock-iphone-14-t-mobile#review_section
— Charlotte
This is a scam.
11. december 2025
Uopfordret anmeldelse
Besvarelse fra Expressunlocks
Hi — I’m sorry you feel that way and I take accusations like “scam” seriously. Please note “All of the services offered on this website are entirely legal in Europe and North America” and “All of the products on our websites are covered by our 100% Money Back Guarantee” (see our Refund Policy/Terms), but refunds are subject to the conditions listed there.
We can’t investigate or resolve your specific case without your IMEI or order reference — in the absence of any reference we cannot address your concerns. Please use Live Support on your tracking page or reply with your IMEI/order number so we can look into this and make it right. — Charlotte
I had to make multiple attempts to…
I had to make multiple attempts to unlock my iPhone 16 as it needed premium support service but it was worth it because now my phone is now unlocked and ready to use.
4. december 2025
Uopfordret anmeldelse
Besvarelse fra Expressunlocks
Hi — thanks for the update, I’m really glad it was worth the extra steps and your iPhone 16 is now unlocked. Our system shows your order as "Unlock Complete" for the Nov 28, 2025 request on T‑Mobile USA — great news.
When finishing an iPhone unlock, please follow the instructions: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" If anything else pops up, reply here and I’ll get it sorted quickly.
Was locked and now its not
A very quick and professional service as stated,
I had a locked sim to a vodafone network that now works on any sim I desire
19. september 2025
Uopfordret anmeldelse
Besvarelse fra Expressunlocks
Thanks so much — really glad to hear it’s working on any SIM. Your order shows "Unlock Complete." To finish the process, please follow the iPhone instructions: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" If you run into any problems or need help, reply here and I’ll sort it out right away. — Charlotte
Besvarelse fra Expressunlocks
Ciao, sono Charlotte, grazie mille per le tue gentili parole e per la raccomandazione! Sono felice che tutto abbia funzionato con il tuo iPhone 12 Three Ireland (stato: Sblocco completato). Per completare lo sblocco dell'iPhone, segui le istruzioni: "iPhone: collegare il telefono al Wi-Fi, spegnere e riaccendere il telefono". Se qualcosa non ti sembra corretto, rispondi qui e ti aiuterò immediatamente.
It’s a good website unlocked my phone
It’s a good website unlocked my phone
3. december 2025
Uopfordret anmeldelse
Besvarelse fra Expressunlocks
Hi — thanks so much for the kind words, glad we could unlock your phone! If you need any further help please use the Live Support on your tracking page and have your IMEI ready — without an IMEI we can’t locate your order or address any specific concerns.
Thanks, Charlotte
ATTENTION ARNAQUE
ATTENTION ARNAQUE ! d'abord on vous dit qu'il faut payer 27 € pour vérifier "l'éligibilité" de votre téléphone pour le désimlocker. soit! mais sans vous dire qu'il faut à nouveau payer 56 € pour le désimlockage qui peut prendre jusqu'à 72 h mais que de toute façon il aboutira, mais à peine au bout de 24 h le verdict tombe: impossible à désimlocker à cause d'Orange !! ils "offrent" donc un crédit de 83 € mais utilisable que sur le site! stupide puisqu'ils ne peuvent pas le désimlocker ! je demande donc le remboursement sur mon compte mais...fin de non recevoir ! Fuir absolument cette arnaque!
29. november 2025
Uopfordret anmeldelse
Besvarelse fra Expressunlocks
Bonjour, je suis Charlotte. Je suis vraiment désolée de ce désagrément. Votre Galaxy S21 5G ayant été bloqué par Orange France, nos conditions générales prévoient l'émission d'un avoir plutôt qu'un remboursement sur votre carte. Comme indiqué dans notre politique : « Tout déblocage refusé par le réseau sera remboursé sous forme d'avoir, compte tenu du travail nécessaire pour tenter de le réaliser. » Les frais de vérification d'éligibilité ne sont pas remboursables : « Vérification d'éligibilité : Ces vérifications ne sont pas remboursables. » (Je comprends que ce n'est pas ce que vous espériez, et je m'en excuse.) Vous pouvez utiliser cet avoir sur notre site : « Les avoirs sont valables pour tout service de déblocage SIM… il vous suffit de cliquer sur « Utiliser l'avoir » lors de votre achat. » Si vous le souhaitez, je peux transmettre votre demande à nos techniciens afin de vérifier la possibilité d'un déblocage USB à distance (disponible pour les appareils Samsung) pour votre S21 et réserver l'avoir pour cette tentative. Voulez-vous que je le fasse ?
Nice and quick 👌
1. december 2025
Uopfordret anmeldelse
Besvarelse fra Expressunlocks
Thanks — glad it was nice and quick! If you need anything else please send your IMEI (it's required to locate your order — "Wrong IMEI: No refund if the provided IMEI is incorrect.") or use Live Support on your tracking page so we can sort any issues fast.
— Charlotte
Quick and easy and great communication…
Quick and easy and great communication the whole time even when they did have a complication
29. november 2025
Uopfordret anmeldelse
Besvarelse fra Expressunlocks
Thanks so much — really glad it was quick and our team kept you updated while we sorted that complication. If you need anything else just reply here or use the Live Support on your tracking page (please have your IMEI ready so we can help faster). — Charlotte
Samsung S10
Was sceptical at first, but reading from reviews I was sure to go ahead, took atleast a week but once recieved the codes managed to unlock the phone
25. november 2025
Uopfordret anmeldelse
Besvarelse fra Expressunlocks
Hi — thanks so much for the review! Really glad the codes worked and you got the phone unlocked.
Sorry it took around a week — as our terms say, “These delivery times are variable and can decrease as well as increase without notice…” (T&C 6.2). If you need anything else, please use the Live Support on your tracking page and have your IMEI ready so we can find your order quickly.
— Charlotte
Its a total scam..
I was charges USD 80 dollars, after weeks my iPhone is still not unlocked. They are now asking for more money in the name of premium service. I haven’t got any refund even if I didn’t get the service I payed for. This is a fraud - I don’t know how they are running their business- they are just fooling people and taking money.
24. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Expressunlocks
Hi — I’m Charlotte. I’m really sorry for the hassle and how long this has taken — I want to get this fixed for you.
I can’t look up your order or verify what’s happened without your IMEI (and order reference). Please send your IMEI or use the Live Support link on your tracking page so we can access your order and escalate it immediately. In the absence of any reference, we cannot address your specific concerns.
A few points from our policies so you know what to expect:
- “Premium Services which fail - both your Standard and Premium payments will be fully refunded back to your card if it is not possible to unlock your device having tried Premium Service.”
- “Premium Service Failures: If the service fails for any reason, you'll be refunded. Premium Services are only relevant to iPhones.”
- “It is not possible to cancel your order once it is paid for.”
- “Wrong IMEI: No refund if the provided IMEI is incorrect.”
- If the phone is blacklisted or activation-locked, refunds may not apply.
Send the IMEI or open Live Support in your tracking page now and I’ll personally make sure this is investigated and escalated.
Unreliable Service and Failure to Deliver - Requesting Refund
I am extremely disappointed with the service I received from Express Unlocks. I initially paid £42.00 for a standard phone unlock, which was supposed to take three days. Not only did it take longer, but it ultimately failed. I then paid £133.00 for a two-week unlock service, with a promised delivery date of November 25th. That date has passed, and my phone remains locked. I am owed £14.99, £42.00 and £133.00.
Customer service has been unhelpful, and I feel like I'm being ignored. I am now requesting a full refund and will be forced to take further action if I do not receive it promptly. I cannot recommend Express Unlocks based on my experience. Save your money and look elsewhere for phone unlocking services.
10. november 2025
Uopfordret anmeldelse
Besvarelse fra Expressunlocks
Hi — Charlotte here. I’m really sorry for the frustration you’ve had.
Our records show your order from 10 Nov 2025 is marked "Unlock cancelled by client and full value credit note issued", so instead of a card refund a credit note was issued for the order value. As the terms explain, "Credit Notes can be used against any sim unlocking service, and for any device - simply click 'Use Credit Note' on the checkout page when purchasing." If you’d like, I can personally prioritise rebooking the AT&T iPhone 16 Pro Max unlock using that credit note and escalate it to our tech team.
Please note that "Eligibility Check: These checks are non-refundable." If you want me to proceed with rebooking now (or escalate this to a senior tech), reply “Yes — rebook” and I’ll get it moving straight away.
Can take a little more time, but works.
Took more time than supposed to. But at the end my phone it’s unlocked. Thanks.
25. november 2025
Uopfordret anmeldelse
Besvarelse fra Expressunlocks
Hi — Charlotte here. Sorry it took longer than expected, and thanks for your patience — I’m glad it’s unlocked.
Your order shows "Unlock Complete." To finish, please follow the iPhone instructions: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" If anything still isn’t working, reply and I’ll check your order (placed Nov 17, 2025) and help sort it out.
EXPRESS UNLOCK ARE SCAMMERS!!
SCAMMERS!!
Those positive reviews are FAKE!!!
ITS BEEN A MONTH NOW AND THEY EVEN BLOCKED ME BECAUSE I KEPT ON ASKING FOR MY MONEY!!
Kindly , do not waste your money on these people
354300583852666 - iPhone 15 Pro locked to T-Mobile USA
25. november 2025
Uopfordret anmeldelse
Besvarelse fra Expressunlocks
Hi — I’m really sorry you’ve had such a frustrating time. I can see your order for IMEI 354300583852666 (placed 17 Nov 2025) shows "Unlock cancelled by client and full value credit note issued." You were charged for Network Check ($6.99), Eligibility Check ($24.99) and Standard Unlock ($60), and a credit note has been issued to your account.
Please note the policy states: "Eligibility Check: These checks are non-refundable." and "Credit Notes can be used against any sim unlocking service... simply click 'Use Credit Note' on the checkout page when purchasing." If your iPhone needs a Premium Service that wasn’t paid, that will show in your status and must be paid in addition to the Standard Unlock.
If you want to proceed, use the credit note on expressunlocks.com at checkout or reply “Please escalate” and I’ll get a senior tech to re-check your T‑Mobile USA unlock and advise the quickest next step. I want to help get this sorted for you. — Charlotte
Besvarelse fra Expressunlocks
Muchas gracias. ¡Me alegra mucho que todo esté perfecto! Si necesitas algo más o quieres que revisemos tu pedido, envía tu IMEI a través del soporte en vivo en tu página de seguimiento para que podamos localizarlo y ayudarte de inmediato. — Charlotte
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.