Facebook Posts Collector very rarely working. Need to try again and again, 20-30x times... Even using Premium subscription. Facebook Comments Collector working, but not for Reels.
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Facebook Posts Collector very rarely working. Need to try again and again, 20-30x times... Even using Premium subscription. Facebook Comments Collector working, but not for Reels.
Virksomheden har svaret
Édit : Problème résolu bon service dans l'ensemble. Petit défaut : les réponses aux commentaires YT ont souvent des doublons; si vous voulez faire des statistiques ou calculer les occurrences de mot... Se mere
Virksomheden har svaret
The reply comments are rarely extracted, and it takes multiple attempts to extract them. It worked when I first bought it. Now it's not working. I contacted customer support; they are also not replyin... Se mere
ExportComments works well in my experience. I had to export and preserve a Facebook thread of over 1,000 nested comments, then update the exported data later, and both times it worked perfectly. I e... Se mere
Export all comments from your Facebook, Instagram, Twitter, YouTube, VKontakte, TikTok posts or videos to CSV Excel.
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 25 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Facebook Posts Collector very rarely working. Need to try again and again, 20-30x times... Even using Premium subscription.
Facebook Comments Collector working, but not for Reels.

Besvarelse fra EXPORTCOMMENTS.COM
A handy tool for running Instagram competitions on Instagram. Works well overall although basic interface and account interface seem to be quite different.
it's a rip off!!! I have paid for premium subscription and still didn't download all the comments!! I have tried to contact them using the chat box but no-one replied!!!
Hope can add X comment scrape feature as soon,that I could save more time
The reply comments are rarely extracted, and it takes multiple attempts to extract them. It worked when I first bought it. Now it's not working. I contacted customer support; they are also not replying. It's very frustrating since I bought the premium plan
The data that one can recieve is excellent, but unfortunately the support - especially for the API - is lacking. Responses can take days, many times you don't even get a response and the documentation isn't complete.
Overall, the tool works, but I can't extract data from LinkedIn at all.
Diappointing and unfair service. Avoid them!

Besvarelse fra EXPORTCOMMENTS.COM
The free and paid version have saved me a lot of time and made my work easier. The website is very easy to use and quick!
Export Comments has been an essential tool for us since 2019. Its features make exporting comment data for influencer campaigns fast and seamless.
If there is a problem then the exportcomment team will respond quickly. Please maintain or improve the good work.
The aplication is PERFECT for questions in work
Don't trust this company or the other reviews that say they had a good experience. I used the trial, and it processed all the comments instantly, which was great. However, it only allowed access to 100 comments. I decided to pay the $15 because I needed the full list quickly and chose this service over another company that charges half the price to email the results. I assumed it would be worth it since they advertised instant access. After paying, though, they said the results would be emailed anyway. They market the service as instant to get you to pay more, but it’s the same thing you can get elsewhere for much less. It feels like a bait-and-switch.
Edit: nice reply. Making fun of your customers for not being able to afford something? Very tasteful. Shows the exact attitude of the people I have been communicating with from the company. They grab your money and run.
Interesting how the initial trial was able to spit out the whole list instantly, (but only let me actually see 100) but when I actually purchased it, it had to be emailed to me.
Also, my giveaway winner was announced shortly after that. There’s no way I would have had time to put that whole list into a spreadsheet and separate everyone by how many comments they put—I chose a different program. Very nice of you to question the integrity of someone who was willing to support you. You have bad attitudes and are a money-grab business.
Also: keep the $15. Sounds like you guys are hurting for the money. I also purchased from another business before you and theirs didn’t end up working for what I needed and they were really nice and had a money back guarantee because they stand by their product and customers. You guys are in it for money only and it shows. So keep it.

Besvarelse fra EXPORTCOMMENTS.COM
It gave more than what I was expecting.
I was expecting to receive the comments only, but it gave the number of likes, replies, and timestamps of the comments, which I can use for further research.
Muito simples de usar, me ajuda muito no meu trabalho. De todos os outros serviços similares que já testei, foi o melhor.
O serviço de ajuda ao cliente é muito bom.
It's so simple, it's very helpfull for my business,
The response on the chat was quick and helpful!
Simply but great software, works very well. Good pricing and A+ support team! Fast and cooperative. Thank you guys!
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.