EXPORTCOMMENTS.COM Anmeldelser 84

TrustScore 3.5 ud af 5

3,4

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 2 ud af 5 stjerner

Facebook Posts Collector very rarely working. Need to try again and again, 20-30x times... Even using Premium subscription. Facebook Comments Collector working, but not for Reels.

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

Édit : Problème résolu bon service dans l'ensemble. Petit défaut : les réponses aux commentaires YT ont souvent des doublons; si vous voulez faire des statistiques ou calculer les occurrences de mot... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

The reply comments are rarely extracted, and it takes multiple attempts to extract them. It worked when I first bought it. Now it's not working. I contacted customer support; they are also not replyin... Se mere

Bedømt til 5 ud af 5 stjerner

ExportComments works well in my experience. I had to export and preserve a Facebook thread of over 1,000 nested comments, then update the exported data later, and both times it worked perfectly. I e... Se mere

Virksomhedsoplysninger

  1. Elektronik og teknologi

Skrevet af virksomheden

Export all comments from your Facebook, Instagram, Twitter, YouTube, VKontakte, TikTok posts or videos to CSV Excel.


Kontaktoplysninger

3,4

Middel

TrustScore 3.5 ud af 5

84 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen anmeldelsesinvitationer registreret

Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 25 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 2 ud af 5 stjerner

Partialy working service

Facebook Posts Collector very rarely working. Need to try again and again, 20-30x times... Even using Premium subscription.
Facebook Comments Collector working, but not for Reels.

12. juni 2026
Uopfordret anmeldelse
EXPORTCOMMENTS.COM-logo

Besvarelse fra EXPORTCOMMENTS.COM

Hi,

Thank you for your feedback and for being a Premium subscriber!

We sincerely apologize for the inconsistency you have experienced with the Facebook Posts Collector. We are actively upgrading our tool to improve reliability, so please keep an eye out for ongoing improvements.

Regarding Reels, we are looking into expanding comment collection support for that format as well.

We truly appreciate your patience and your feedback helps us improve!

Greetings.

Bedømt til 1 ud af 5 stjerner

it's a rip off!!

it's a rip off!!! I have paid for premium subscription and still didn't download all the comments!! I have tried to contact them using the chat box but no-one replied!!!

11. februar 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

The reply comments are not extracting

The reply comments are rarely extracted, and it takes multiple attempts to extract them. It worked when I first bought it. Now it's not working. I contacted customer support; they are also not replying. It's very frustrating since I bought the premium plan

5. december 2025
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Good data, bad service

The data that one can recieve is excellent, but unfortunately the support - especially for the API - is lacking. Responses can take days, many times you don't even get a response and the documentation isn't complete.

21. november 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Diappointing and unfair service

Diappointing and unfair service. Avoid them!

10. september 2025
Uopfordret anmeldelse
EXPORTCOMMENTS.COM-logo

Besvarelse fra EXPORTCOMMENTS.COM

Hello,

We’re sorry to hear that you feel our service was unfair. We always aim to be transparent with our customers. In your case, the subscription had not been canceled, which is why payments continued. Renewal notices are also sent by email before each charge to give our customers the option to cancel anytime.

As outlined in our refund policy, we are unable to issue refunds for older charges.

We value your feedback and will continue improving our communication and support so situations like this can be avoided in the future.

Best regards,
The EXPORTCOMMENTS.COM Team

Bedømt til 5 ud af 5 stjerner

Saving time!

The free and paid version have saved me a lot of time and made my work easier. The website is very easy to use and quick!

7. juli 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Don't trust this company

Don't trust this company or the other reviews that say they had a good experience. I used the trial, and it processed all the comments instantly, which was great. However, it only allowed access to 100 comments. I decided to pay the $15 because I needed the full list quickly and chose this service over another company that charges half the price to email the results. I assumed it would be worth it since they advertised instant access. After paying, though, they said the results would be emailed anyway. They market the service as instant to get you to pay more, but it’s the same thing you can get elsewhere for much less. It feels like a bait-and-switch.

Edit: nice reply. Making fun of your customers for not being able to afford something? Very tasteful. Shows the exact attitude of the people I have been communicating with from the company. They grab your money and run.

Interesting how the initial trial was able to spit out the whole list instantly, (but only let me actually see 100) but when I actually purchased it, it had to be emailed to me.

Also, my giveaway winner was announced shortly after that. There’s no way I would have had time to put that whole list into a spreadsheet and separate everyone by how many comments they put—I chose a different program. Very nice of you to question the integrity of someone who was willing to support you. You have bad attitudes and are a money-grab business.

Also: keep the $15. Sounds like you guys are hurting for the money. I also purchased from another business before you and theirs didn’t end up working for what I needed and they were really nice and had a money back guarantee because they stand by their product and customers. You guys are in it for money only and it shows. So keep it.

29. december 2024
Uopfordret anmeldelse
EXPORTCOMMENTS.COM-logo

Besvarelse fra EXPORTCOMMENTS.COM

Let’s be clear—you used our service, got exactly what you paid for, and still decided to complain. You managed to export 3,632 comments in just 18 minutes, yet you’re upset because it wasn’t “instant.” Processing large datasets takes time, and if you expected magic, that’s on you.

Our pricing reflects the quality and speed of our service, and if you can’t afford it, maybe you should stick to cheaper, slower alternatives instead of accusing us of a bait-and-switch. Asking for a refund after getting the results is unreasonable and shows bad faith.

We’re sorry you feel this way, but let’s not pretend you didn’t benefit from the service you purchased.

Bedømt til 5 ud af 5 stjerner

Muito simples de usar

Muito simples de usar, me ajuda muito no meu trabalho. De todos os outros serviços similares que já testei, foi o melhor.

O serviço de ajuda ao cliente é muito bom.

25. november 2024
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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