They blocked my card and didn't bother to call me. I called and after they got all my information, they transferred me to different people who were all useless and couldn't help resolve the problem.... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Joined Excite Credit Union to be able to refinance our home through your CU. Due to an extreme lack of communication, the loan never happened. Without my knowledge, the interest rate lock was exten... Se mere
My father was in the hospital, and we needed help with his account. LaQuandra Phillips was knowledgeable and empathetic as she walked us through our options. Then, when I needed additional help the fo... Se mere
I have excite for my car loan. I made my payment with a checking account and they reported my payment as 30 days late because they don’t give you credit for your payment until the payment clears. The... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Excite is a relatable, jean-wearing, never-boring, highly-caffeinated credit union. We’re made up of smart, friendly people who feel it’s our responsibility to take care of the neighborhoods we live in. And we want to give everyone the chance to build a financially stronger future – because together is the only way to step up to better. Oh, we are also a very stable financially sound 69-year-old credit union with $650 million in assets and 43,000 neighbors (Members). We serve our neighbors in nine counties – Santa Clara, Santa Cruz, San Mateo, San Francisco, Monterey, and Alameda counties in California – and New Hanover, Pender, and Brunswick counties in North Carolina. We also offer the same great benefits to over 400 of our business friends. We’d be happy for you to visit us at excitecu.org. Federally insured by NCUA.
Kontaktoplysninger
265 Curtner Ave, 95125, San Jose, USA
- 800.232.8669
- service@excitecu.org
- excitecu.org
1,6
Dårlig
96 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
me toco ir al banco y no tenian…
me toco ir al banco y no tenian internet y queria hacer el pago de la tarjeta de mi pareja y una cajera se puso en un plan que no que porque yo no era la titular de la tarjeta si solo queria hacer el pago mas no mas informacion
17. maj 2021
Super easy to deal with and they had…
Super easy to deal with and they had the best rates!
17. maj 2021
Besvarelse fra Excite Credit Union
Hi John,
This feedback is awesome to hear! Thank you for taking the time to provide your review.
The Excite Team
Everyone has always been so helpful.
16. maj 2021
Besvarelse fra Excite Credit Union
Thank you Amelia for the positive feedback and review. We are thrilled you are a Member of Excite.
The Excite Team
Everyone is very helpful!!!
Everyone is very helpful!!!
One of the reasons I Lf my bank was because every time I went n to ask for help w something I was told u can find it on the internet n do it yourself!!!!
16. maj 2021
Besvarelse fra Excite Credit Union
Hi Jennie,
We are happy to always help out. Thank you for your feedback and your Membership.
The Excite Team
Always excellent and courteous service.
15. maj 2021
Besvarelse fra Excite Credit Union
Hi Earl,
We are happy to always help out. Thank you for your feedback and your Membership.
Best,
The Excite Team
All staff I have encountered have had…
All staff I have encountered have had super customer service skills. Highly impressed
15. maj 2021
Besvarelse fra Excite Credit Union
Hi Beverly,
This is awesome feedback -- thanks for sharing! We love hearing that Members have had a great experience working with us, and we're excited to have more opportunities to serve you in the future.
Best,
The Excite Team
I experienced a great service for my…
I experienced a great service for my auto loan. Thanks.
15. maj 2021
Besvarelse fra Excite Credit Union
Hi Heidi,
We are happy to always help out. Thank you for your feedback and your Membership.
Best,
The Excite Team
nice professional employees just hope…
nice professional employees just hope have more branches.
15. maj 2021
Besvarelse fra Excite Credit Union
Hi Nasser,
This is awesome feedback -- thanks for sharing! We love hearing that Members have had a great experience working with us, and we're excited to have more opportunities to serve you in the future.
Thank you,
The Excite Team
Besvarelse fra Excite Credit Union
Hi Rhiannon,
We are happy to always help out. Thank you for your feedback and your Membership.
Best,
The Excite Team
CSR was very helpful when I called to…
CSR was very helpful when I called to open my account. I was originally interested in a secured cc but she suggested that I apply for a nonsecured cc. I was approved and received my card with a week.
15. maj 2021
Besvarelse fra Excite Credit Union
Hi Clara,
We're happy to be here for you! Thanks for taking time to leave a review, and for being part of Excite.
The Excite Team
I went into office on Curtner
I went into office on Curtner , there is a lady who is very professional
and extremely helpfull to work with me.
I am very satisfy with her service.
I am sorry do not know her name.
I would rate her more than 5 stars if there is one
14. maj 2021
Besvarelse fra Excite Credit Union
Hi Tu,
Thank you for your feedback. We are happy that you've had a great experience at our Curtner Branch.
Thanks again,
The Excite Team
Friendly staff
14. maj 2021
Besvarelse fra Excite Credit Union
Hi Omar,
Thank you so much for this feedback! We're glad you are a Member at Excite!
The Excite Team
Besvarelse fra Excite Credit Union
Hi Alejandro,
We are happy to hear you are happy. We appreciate your Membership.
Thank you,
The Excite Team
You guys steal and cheat the customers
14. maj 2021
Besvarelse fra Excite Credit Union
Hi Justin, we are sorry to hear that you've had a poor experience with us. Do you mind responding to the marketing team email so we can learn more?
Thank you,
Excite Team
I'm very satisfied
14. maj 2021
Besvarelse fra Excite Credit Union
Hi John,
We're happy to hear you are satisfied!
Thanks,
Excite Team
Dette er Trustpilot
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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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