Rocco was an excellent taxi driver. He was punctual, communicative, friendly, and professional from start to finish. He was also very helpful with our luggage and made the journey smooth and stress-fr... Se mere
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I have been using Excelsior Cars from Birmingham Airport to Stone, Staffordshire for the past 6 years and I couldn't recommend them highly enough. I have met many of the drivers and found all of th... Se mere
We have been with them for some time now and will not go to another company the service is fantastic and so are the drivers well done to you all and thank you, kind regards from all of my family, Tony... Se mere
Very easy to book,carta was our driver for outward journey to Cheshire for a family wedding,Harry was our driver on return journey beautifully clean cars,both drivers kept us informed and where on tim... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Excelsior Cars is a multi-award-winning, family-run private hire company based in Wednesbury, West Midlands, proudly serving customers across Walsall, Birmingham, Wolverhampton, Dudley, Sandwell, Cannock and the wider West Midlands. We specialise in airport transfers, long-distance taxi journeys, executive travel, business travel and courier services, providing reliable, fixed-price transportation throughout the UK. For over 10 years, we have built our reputation on professionalism, reliability and outstanding customer service. Whether you need an airport transfer to Birmingham Airport, Heathrow, Gatwick, Manchester, East Midlands, Luton, Stansted, Bristol or Liverpool Airport, or require executive transport for business or leisure, our experienced drivers ensure every journey is comfortable, punctual and stress-free. We are proud to be independently owned and operated, with all journeys carried out by our own professional drivers. Every driver is DBS checked, fully licensed and committed to delivering the highest standards of customer care. Our reputation is reflected in our hundreds of genuine 5-star reviews across Google, Facebook, Yell and Trustpilot, together with multiple customer service awards. Excelsior Cars is fully licensed by Walsall Council and is not affiliated with any other company using a similar name elsewhere in the UK. Customers can book online 24 hours a day for fixed-price airport transfers, long-distance taxis and executive travel, with transparent pricing and no hidden charges. Whether you’re travelling for business, a family holiday, a cruise, a special occasion or an important meeting, Excelsior Cars is trusted by thousands of customers for safe, dependable and professional private hire transport throughout the West Midlands and beyond.
Kontaktoplysninger
3 Spirit Mews, WS10 9BF, Wednesbury, Storbritannien
- Info@excelsiorcars.co.uk
- excelsiorcars.co.uk
4,9
Fremragende
489 anmeldelser
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We have been with them for some time…
We have been with them for some time now and will not go to another company the service is fantastic and so are the drivers well done to you all and thank you, kind regards from all of my family, Tony cook.
19. juli 2026
Uopfordret anmeldelse
Rocco was an excellent taxi driver
Rocco was an excellent taxi driver. He was punctual, communicative, friendly, and professional from start to finish. He was also very helpful with our luggage and made the journey smooth and stress-free. I would highly recommend Rocco to anyone looking for a reliable and courteous driver. Thank you for the great service!
25. juli 2026
Uopfordret anmeldelse
The Wonderful Excelsior Cars
I have been using Excelsior Cars from Birmingham Airport to Stone, Staffordshire for the past 6 years and I couldn't recommend them highly enough. I have met many of the drivers and found all of them to be friendly and courteous.
Today I had the pleasure of meeting Rocco and had a most enjoyable journey. He is a wonderful driver and so considerate of my needs ensuring that there was enough cool air circulating in the vehicle and checking if I needed to stop for water etc. I will look forward to travelling with him again
20. juli 2026
Uopfordret anmeldelse
From start to finish the process was…
From start to finish the process was seamless. Great communication is exactly what you need when travelling. Maj was very professional and friendly. I would highly recommend.
27. juni 2026
Uopfordret anmeldelse
Excellent service
Excellent service, excellent communication via email, phone and text. Our driver Abid Hussain was very courteous and polite and on time picking us up at home and the airport, would definitely recommend them and would use their service again
20. juni 2026
Uopfordret anmeldelse
Very good company to work with
Very good company to work with, a loads of work and a very friendly and lovely environment. Eva the controller is great in what she does, always try to support us in everything.
21. juni 2026
Uopfordret anmeldelse
Fantastic company
Fantastic company. Favourable rates with an excellent customer service. Arrived 5 minutes before booked time. Car was clean and comfortable and driver professional and friendly. Our return journey was 6 hours delayed. We arrived back at 3:30 am. Driver was in constant contact with no additional charge. Highly recommend using this company.
24. maj 2026
Uopfordret anmeldelse
Fantastic company to use
Fantastic company to use. We had Maj as our driver. He was on time, in a beautiful Lexus. I had information all way through from Maj, saying the car he was driving and registration. Brilliant experience for my Husband and I. It was such a comfortable experience, at the end of our holiday Would definitely recommend Excelsior Cars to anybody. Brilliant experience
17. juni 2026
Uopfordret anmeldelse
Diana
Maj was out Driver today he made us comfortable even offering snacks that were laid out in between the seats
He is such a lovely friendly man so nice to talk to and very professional
10. juni 2026
Uopfordret anmeldelse
Very easy to book,carta was our driver…
Very easy to book,carta was our driver for outward journey to Cheshire for a family wedding,Harry was our driver on return journey beautifully clean cars,both drivers kept us informed and where on time.great experience,will definitely use again,Harry kept us entertained,what brilliant experience with this company,both great drivers.well done.
31. maj 2026
Uopfordret anmeldelse
Helpful friendly driver
Helpful friendly driver, prompt. Easy to use booking process
26. april 2026
Uopfordret anmeldelse
Excellent Service
We used them for transfers to and from Heathrow airport. They were very reliable, turned up on time and the service was fantastic. The drivers on both journey's were lovely, communication from them was great and nothing was too much trouble for them.
28. april 2026
Uopfordret anmeldelse
Booked a taxi on their website to…
Booked a taxi on their website to travel from Birmingham airport to Stratford upon Avon. They cancelled the booking and gave the reason that they are based in Walsall in the midlands. Their website clearly states that they are based in Birmingham. Why did their site allow the booking. Just a waste of time and I would just avoid them.
16. maj 2026
Uopfordret anmeldelse
Besvarelse fra Excelsior Cars
Dear Ann,
Thank you for your feedback.
We believe there has been a misunderstanding regarding our location.
Excelsior Cars is a small, family-run private hire company based in Walsall, West Midlands, as clearly stated throughout our website. The Birmingham address you refer to is our registered office address, which UK limited companies are required to display. It is not the location from which our drivers operate.
Your requested journey was due to start at Birmingham Airport and travel to Stratford-upon-Avon. As our operating base is in Walsall, accepting the booking would have required our driver to travel a significant distance before even reaching the pickup location, placing the journey outside our normal operating area.
For that reason, we recommended that you contact a taxi company based closer to Birmingham Airport, as this would have been the more practical and cost-effective option for your journey.
As no journey ever took place and we did not provide any service, we are disappointed to receive a one-star review. Our only interaction was to explain that the booking fell outside our normal operating area and to offer honest advice before any booking was confirmed.
We are sorry that we were unable to assist on this occasion, but we believe we acted fairly, transparently and in your best interests.
Kind regards,
Abid Hussain
Excelsior Cars Ltd
Excelsior were great
Excelsior were great. Came on time very good communicators and helped me out when I accidentally double booked. The driver was friendly and helped us with our many bags. Would use them again.
24. april 2026
Uopfordret anmeldelse
Excellent service start to finish
Excellent service from ease of booking to the communication before our travel giving us peace of mind to a friendly service during our trip. We will definitely use again. Thank you
17. april 2026
Uopfordret anmeldelse
Great communication
Great communication, picked up very smoothly and good price.
4. april 2026
Uopfordret anmeldelse
Above and beyond service
I had to book an airport transfer very last minute, my request was accommodated for the early hours of the following morning, driver arrived early and we had a stress free journey to the airport. Had to rearrange our flight to come home, again request to chance transfer was accommodated last minute, and a stressful time was made easy by how much they went above and beyond to accommodate us. Will definitely be using again.
13. februar 2026
Uopfordret anmeldelse
Great Service
Friendly, professional and efficient. This was my first time using Excelsior cars to take me from Heathrow to Great Barr, Birmingham. Billy was my driver. My flight arrived 40 minutes early at 4.30am but Billy was on the ball and was waiting for me as I cleared customs. The journey home was relaxed, comfortable and stress free. I will definitely use again
3. februar 2026
Uopfordret anmeldelse
Reliable and friendly service
We booked an Executive car for pickup from Birmingham airport. Communication on arrival was efficient and we were met by our polite and friendly driver, Billy. The car was immaculate, and the ride was smooth and comfortable. This was a very welcome experience following an exhausting 28hr trip from Australia!
Having had a bad previous experience with another well-known taxi service, Excelsior Cars will now be our first choice for airport transfers in future.
2. februar 2026
Uopfordret anmeldelse
First time we have used Excelsior cars…
First time we have used Excelsior cars from Birmingham airport to Worcester. Hasan was our driver and gave us a relaxed and smooth drive home.
Great service.
2. februar 2026
Uopfordret anmeldelse
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