Excel Clothing Anmeldelser 

565
TrustScore 4.5 ud af 5

4,5

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Bought a barbour sidney coat, 50% cheaper than Barbour direct. Genuine product as tried on at barbour, true quality item. Small postage fee, arrived in 3 days. Highly recommended

Bedømt til 5 ud af 5 stjerner

I recently ordered from Excel Clothing and the experience was absolutely faultless. The ordering process was straightforward, and my package arrived quickly and was securely wrapped. Unfortunately, t... Se mere

Bedømt til 2 ud af 5 stjerner

I ordered uggs for my girlfriend for Christmas from here. She had old uggs from original website, and the quality was incomparable. These were fake. Everything looked similar, but it wasn’t wool in th... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

There was a problem with parcel customs clearance in Canada that took me a month to receive. However, Excel clothing customer support was so helpful and accountable throughout the delivery process and... Se mere

Virksomhedsoplysninger


Kontaktoplysninger

4,5

Fremragende

TrustScore 4.5 ud af 5

565 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,5

Alle anmeldelser

(565)

14 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

No return label cost me £6.15 to return

Well I give you a chance and brought something from yourselves and now I want to send it back I’ve had no response from my email. You tell people to send you an email for your free returns label and no response back. So today it’s cost me another £6.15 to get this back to you. At least I have proof of postage back to yourselves but won’t hold my breath for a quick refund. I will definitely will be checking all the small print from online stores from now on. Sorry to say I won’t be using your services again.. From your reply to this if you could post pictures on here I would show you I contacted you at the help email address. So yes I did contact you.

12. marts 2025
Uopfordret anmeldelse
Excel Clothing-logo

Besvarelse fra Excel Clothing

Hi

Thank you for taking the time to review Excel Clothing. We are disappointed that you have chosen a 1 star review. We can see that out of the 116 reviews you have left other companies, you have also given a 1 star review. We are sorry you have received bad service.

We note from our records you have not made any contact with our company for a returns label. We have multiple ways to contact us and thus far you haven't used any of them.

All the methods are detailed on the back of your packing slip.

1] Email help@excelclothing.com
2] Email customerserices@excelclothing.com
3] Call 02891 829912

You can also click on the RED HELP button on our website and message us there or call one of our stores.

Hope that helps.

Excel Clothing
Customer Services Team

Bedømt til 5 ud af 5 stjerner

Each time we come over to Northern…

Each time we come over to Northern Ireland we always go to the two shops. Great sales deals and never disappointed! Buying for both me and one of our boys the service and craic are top notch. Don’t hesitate to visit or buy for a great service and even better clothing!!

24. februar 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

No refund!!!

Guys, I’ve been a customer for years with long purchase history. I went into store on Friday in a rush, grabbed a top and two shirts as I couldn’t decide which shirt suited best-over £350 in purchases. I kept two items and took back one of shirts day later. Same guy who sold me items told me I could only get a credit note on returned shirt. The sign on till said nothing about no refunds, nothing was said on purchase and he said it was in small type on receipt. Returned on-line purchases get full refund. I will spend my credit note and that’s me DONE as a customer of Excel!! So much for shopping in local high street shops and looking after loyal customers!! Real shame!!

22. februar 2025
Uopfordret anmeldelse
Excel Clothing-logo

Besvarelse fra Excel Clothing

Hi Gary

We are sorry you were disappointed by our service. As a long time customer you will be aware that our policies are clearly on display at each till point and at the bottom of your receipt. It is the same size of lettering as the rest of the receipt. Our policy has not changed in 38 years and is similar to many large retail chains.

On checking our records we can see you have received credit notes in the past in our store.

If you have any further questions, our store manager will be happy to confirm.

Excel Clothing
Customer Services.

Bedømt til 5 ud af 5 stjerner

Genuine Company

I wasn't sure about ordering from this website as contact information was just an email. However I did see two physical shops online and went ahead and ordered a Belstaff jacket. The order process and tracking was great and the jacket arrived a day early. The jacket was 100% genuine and in perfect condition. I had a slight issue with the jacket size and had to return it, unfortunately they didn't have the smaller size but I did get a full refund. I also received the refund within 5 days back into my bank account. I had a few questions through the ordering and return process and my emails were answered typically within the same day.

Overall my experience with this company is 5 star and I would highly recommend them. I will definitely order from the again.

7. februar 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excel is Top Notch in every way!

Excel is a top of the line merchant that sells quality items at very good prices... I live in the USA and had my Barbour scarf and hat set delivered to my door in less than a week...! I can't recommend Excel more highly...5 STARS PLUS!

13. januar 2025
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Don't buy from US

If you are shopping from the US, be aware the return process is not straight forward, you will need to arrange your own return and pay for it ( around $45) given the original shipping cost of $27, also they do not offer exchanges.
If your return gets stuck in customs or something you are not getting your money back.
Given my experience I'll stick with places that offer streamlined return process.
This is not worth it.

9. januar 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

UGGS AUTHENTIC?

Hi, I can't see any other way to make contact so im choosing this as a last resort. Why don't my ugg tasman slippers have a label on the inside please? I've seen others that do have it and now I'm having doubts about their authenticity. Kind regards

19. november 2024
Uopfordret anmeldelse
Excel Clothing-logo

Besvarelse fra Excel Clothing

Hi Natalie

Hope you are well. We have numerous ways to contact us. Our customer service email is help@excelclothing.com . Our telephone number is 02891 829915 where you can speak to a human. To date we have no information from any of our customer service team that anyone by your name has tried to contact us.

We are a verified seller of UGG (DECKERS UK LTD) for over 20 years. Its a shame that you have felt it necessary to leave an unverified 1 Star review without making any attempt to contact us.

Feel free to use any of the methods detailed above and we will be happy to assist.

Bedømt til 5 ud af 5 stjerner

I placed my first order with Excel…

I placed my first order with Excel Clothing and they have not disappointed. I am so happy with my purchase, fits perfect and just what I needed.
Super service and fast shipping.
I will definitely shop again. Thank you so much.

24. oktober 2024
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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