Hubby spoke to Paul LI about a Mercedes , I went to test drive and loved it but had some issues with it,they said they would sort and they did, picked up the car from the Newport depot today, Paul mad... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Recently purchased a BMW X5M from Evolve Motor Group and couldn’t be happier with the experience. The car was in amazing condition and exactly as described — you can tell it had been very well loo... Se mere
Really fair and professional group of guys. The car was in excellent condition and exactly as described. I travelled 3 hours to view and collect the car, and it was definitely worth the journey.... Se mere
Great experience! Paid a visit to Shaj and Moj yesterday to take a look at a vehicle for my son. Car was exactly as described and in great condition. The minor issue with the AC we identified during t... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
If you are looking for great savings on quality used cars in the Swindon area, then you have reached the right place. Evolve Motor Group are a specialist used car dealer based in Wiltshire.We are proud to offer you a first class customer service and very competitive pricing, so please browse our stock list. At Evolve Motor Group, we stock a range of used cars to suit all budgets and lifestyles so we are sure to have the right car for you. If you are looking for a second hand car in Swindon, then don’t delay, call us today. In order to offer cars to suit everyone we make sure that we update our stocklist regularly. It is therefore always worth giving us a call, even if you don’t see what you are looking for on our website. We offer advice on vehicles and vehicle maintenance and our friendly staff will go the extra mile to guarantee that you receive the advice and support you need. At Evolve Motor Group we don’t just sell cars, we do everything possible to get you on the road with your perfect vehicle. Why not come along to our dealership in Swindon? We look forward to meeting you!
Kontaktoplysninger
UNIT 10-11 Isis Trading Estate, SN1 2PG, Swindon, Storbritannien
- 07483163988
- sales@evolvemotorgroup.co.uk
- evolvemotorgroup.co.uk
4,6
Fremragende
135 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 60 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
OUTSTANDING SELLER💯💯💯
10. maj 2026
Uopfordret anmeldelse
Besvarelse fra Evolve Motor Group Ltd
Thank you for the amazing review!
We're thrilled to receive such positive feedback and are delighted that you had an outstanding experience with us. Comments like yours mean a great deal to the entire team and motivate us to continue delivering the highest level of service.
We truly appreciate your support and look forward to helping you again in the future. Enjoy your new car!
Friendly and welcoming business
Friendly and welcoming business, ran by brothers. Reasonable deal made. Only stock good quality vehicles
9. maj 2026
Uopfordret anmeldelse
Besvarelse fra Evolve Motor Group Ltd
Thank you for your kind review.
We're delighted to hear that you found us friendly and welcoming and that you were happy with the deal we were able to put together for you. As a family-run business, we take great pride in providing a personal and straightforward buying experience.
It's especially rewarding to know that our focus on sourcing high-quality vehicles has been recognised. We truly appreciate your support and recommendation, and we hope to assist you again in the future.
Paul G
Paul G
Grate team knowledgeable helpful and friendly with no hard sell.
The car was exactly as described on the website and presented ready for inspection at appointed time.
Negotiations of purchase and part exchange were straightforward and problem free.
Would recommend
30. april 2026
Uopfordret anmeldelse
Besvarelse fra Evolve Motor Group Ltd
Thank you for taking the time to leave such a positive review.
We're delighted to hear that you found our team knowledgeable, helpful, and friendly, and that you appreciated our no-pressure approach. It's important to us that every customer feels comfortable and confident throughout the buying process.
We're also pleased that the vehicle met your expectations and was presented exactly as described, and that the purchase and part-exchange process was straightforward and hassle-free.
Thank you for your recommendation. We truly appreciate your support and hope to welcome you back again in the future.
Great people and easy to make a deal
Great people and easy to make a deal.
Recommend!
3. maj 2026
Uopfordret anmeldelse
Besvarelse fra Evolve Motor Group Ltd
Thank you for your kind review.
We're delighted to hear that you found the team easy to deal with and that we were able to make the process straightforward and enjoyable for you. Providing a friendly, transparent, and hassle-free experience is always our goal.
We truly appreciate your recommendation and thank you for choosing us. We hope to assist you again in the future.
Great experience
Great experience! Paid a visit to Shaj and Moj yesterday to take a look at a vehicle for my son. Car was exactly as described and in great condition. The minor issue with the AC we identified during the test drive was quickly answered, with a commitment to get it addressed for us. after the bank holiday weekend. Genuine guys with a great selection of vehicles. Would highly recommend
2. maj 2026
Uopfordret anmeldelse
Besvarelse fra Evolve Motor Group Ltd
Thank you for your fantastic review.
We're delighted to hear that you and your son had such a positive experience with us. It's great to know that the vehicle met your expectations and was exactly as described. We always aim to be transparent and ensure our customers can buy with confidence.
We're also pleased that the minor air conditioning issue identified during the test drive was addressed promptly and that our commitment to resolving it gave you peace of mind. Customer satisfaction is extremely important to us, both before and after the sale.
Thank you for your kind words about Shaj, Moj, and our vehicle selection. Your recommendation means a great deal to the entire team, and we look forward to assisting you and your family again in the future.
From start to finish the whole team was…
From start to finish the whole team was incredibly helpful and friendly!
They answered any questions I had and made the process as easy as possible. Can not recommend enough!
2. maj 2026
Uopfordret anmeldelse
Besvarelse fra Evolve Motor Group Ltd
Thank you for your kind review.
We're delighted to hear that you found the whole team helpful and friendly throughout your experience with us. It's great to know that we were able to answer your questions and make the process as smooth and straightforward as possible.
We really appreciate your recommendation and support, and we look forward to assisting you again in the future.
Besvarelse fra Evolve Motor Group Ltd
Thank you for your review.
We're pleased to hear that you were happy with our customer service and our selection of vehicles. Providing a great experience and offering quality cars is always our priority.
We appreciate your support and hope to assist you again in the future.
Excellent service at evolve motor…
Excellent service at evolve motor group, couldn't be happier with their service and my new car, happy days
1. maj 2026
Uopfordret anmeldelse
Besvarelse fra Evolve Motor Group Ltd
Thank you for your fantastic review.
We're delighted to hear that you're so happy with both the service you received and your new car. It's great to know everything went smoothly for you and that you left feeling pleased with your experience at Evolve Motor Group.
We really appreciate your support and wish you many happy miles in your new vehicle.
Besvarelse fra Evolve Motor Group Ltd
Thank you for your kind review.
We're delighted to hear that you were pleased with the service you received. Your recommendation means a great deal to us, and we really appreciate your support.
We hope to see you again in the future.
Great experience from start to finish
Great experience from start to finish. Car is immaculate, they even took the car to a bodyshop before I picked it up to correct an issue, and then picked me up from the train station. Top blokes with top cars, will definitely use again in the future 🤟
28. april 2026
Uopfordret anmeldelse
Besvarelse fra Evolve Motor Group Ltd
Thank you for your fantastic review.
We're delighted to hear that you had such a positive experience from start to finish and that the vehicle met your expectations in immaculate condition. It's great to know that the additional preparation work we carried out beforehand, as well as arranging your collection from the train station, helped make the process smooth and convenient for you.
We really appreciate your kind words about the team and our stock, and your recommendation means a great deal to us. We look forward to welcoming you back in the future.
So friendly and very helpful
So friendly and very helpful. Cars were beautifully presented and all in very good condition
26. april 2026
Uopfordret anmeldelse
Besvarelse fra Evolve Motor Group Ltd
Thank you for your kind review.
We're delighted to hear that you found our team friendly and helpful, and that you were pleased with the presentation and condition of our vehicles. We take great pride in ensuring all our cars are prepared to a high standard for our customers.
We really appreciate your support and hope to welcome you back again in the future.
Moj and Shaj have been absolutely…
Moj and Shaj have been absolutely fantastic. A swift, efficient and friendly service from start to finish. We're very excited to be taking home our new car today!
8. april 2026
Uopfordret anmeldelse
Besvarelse fra Evolve Motor Group Ltd
Thank you for your wonderful review.
We're delighted to hear that Moj and Shaj provided you with a swift, efficient, and friendly service from start to finish. It's great to know you're excited about your new car, and we hope it brings you many happy miles ahead.
We really appreciate your kind words and support, and we look forward to seeing you again in the future.
I purchased a vehicle from Evolve Motor…
I purchased a vehicle from Evolve Motor Group on 21 February 2026 for £13795 ,and unfortunately experienced significant issues within a very short period of ownership.
All of the issues described below arose within just a few days of purchase.
After driving approximately 370 miles from the point of purchase, the vehicle developed a cooling system fault, with the engine temperature dropping noticeably during normal driving. An independent garage diagnosed a failed thermostat housing which required replacement. The total cost of this repair was approximately £650.
In addition, suspension components required attention shortly after purchase, at a further cost of around £1000. One shock absorber appeared to have been replaced previously, while the opposite side was worn and leaking, leading to uneven handling and tyre wear.
Given the extremely short timeframe and minimal mileage, it is reasonable to conclude that these issues were already present or developing at the point of sale.
I provided the dealer with full documentation, including invoices, mileage evidence and video footage clearly showing the faults. Despite this, the claim was declined. The primary reason given was that the repairs were carried out by an “unauthorised” garage, rather than addressing the actual faults themselves.
The garage that carried out the work is a legitimate independent business with a physical premises and proper invoicing. Dismissing the evidence on this basis alone does not seem reasonable.
The dealer did offer a partial contribution of £69 for the thermostat and the cost of one shock absorber, excluding any labour costs. This was in relation to total repair costs of approximately £1600. I was also informed that the work had been carried out for my “peace of mind”, despite clear evidence of faults.
While I understand the vehicle is around 8 years old with close to 100,000 miles, faults of this nature occurring within days of purchase go beyond what would reasonably be considered normal wear and tear.
I am posting this review only now, as I was waiting for my case to be formally opened and assigned a reference number by the finance company.
During communication, I was also threatened with potential legal action, which I found unnecessary and inappropriate given the circumstances.
As the matter could not be resolved directly with the dealer, the case has now been formally raised with the finance company for review under the Consumer Rights Act.
I hope this review provides a clear and factual account of my experience and helps other buyers make informed decisions.
21. februar 2026
Uopfordret anmeldelse
Besvarelse fra Evolve Motor Group Ltd
Thank you for taking the time to share your feedback.
We’re sorry to hear that you were disappointed with your experience and that issues arose following your purchase. As a business, we always aim to ensure every vehicle is prepared to a high standard before sale and is fairly represented at the point of handover.
In this case, the vehicle was sold with clear age and mileage considered, and we responded to your concerns once they were brought to our attention. We did request the opportunity to inspect the vehicle and for the work to be verified through appropriate channels, as is standard practice when assessing aftersales claims. We also offered a goodwill contribution towards the reported repairs, despite not having been given the opportunity to diagnose the vehicle ourselves.
We’re sorry that this resolution was not to your satisfaction. Our intention throughout was to engage constructively and fairly within the scope of the Consumer Rights Act, while ensuring any assessment was based on accurate technical verification.
We understand that this matter has now been referred to your finance provider, and we will cooperate fully with any formal investigation or independent review.
We appreciate your comments and wish you all the best moving forward.
Great service great product
Great service great product.
Came to pick my car up today, guys couldn’t be more helpful insisting on going for a test drive to make sure I was happy with the car and walked me through all the ins and outs of the background and couldn’t be more helpful with everything.
Highly recommend anyone looking for a car to give them a go and look at what cars they have on offer.
Overall great company, great staff and great service can’t ask for much more.
31. marts 2026
Uopfordret anmeldelse
Besvarelse fra Evolve Motor Group Ltd
Thank you for your fantastic review.
We’re delighted to hear that you had such a positive experience collecting your car and that the team took the time to ensure everything was fully explained and that you were completely happy before driving away. Taking the time for a proper handover and test drive is an important part of our process, so it’s great to know this added to your confidence and enjoyment.
We really appreciate your recommendation and kind words about the team and service. Wishing you many happy miles in your new car, and we look forward to seeing you again in the future.
I am so pleased with my new car
I am so pleased with my new car. I was given a good test drive to get feel for the car and the purchase was seamless!! The car had a full valet when I went to collect it, like a brand new car. Over the moon. Thank you for such a great service
25. marts 2026
Uopfordret anmeldelse
Besvarelse fra Evolve Motor Group Ltd
Thank you for your lovely review.
We’re delighted to hear that you’re so pleased with your new car and that the whole process felt smooth and straightforward from start to finish. It’s great to know the test drive helped you get a proper feel for the vehicle and that the preparation and valet met your expectations on collection.
We really appreciate your kind words and are glad we could make your experience such a positive one. Wishing you many happy miles in your new car, and thank you again for choosing us.
Evolve Motor Group LTD 5 stars!!
Amazing company Shaj and the guys are absolutely fantastic!. Made my experience as smooth and as simple as possible car was fully valeted and arrive just before collection!. Top quality service from top quality gentleman would highly recommend!. 5 stars from me!.
21. marts 2026
Uopfordret anmeldelse
Besvarelse fra Evolve Motor Group Ltd
Thank you for your fantastic review and 5-star rating.
We’re delighted to hear that Shaj and the team made your experience smooth and straightforward from start to finish. It’s great to know you were happy with the preparation of the vehicle and that everything was ready for you on collection.
We really appreciate your kind words and recommendation, and we wish you many happy miles in your new car. Thank you again for your support.
Brought a 2014 Mini Cooper S from here
Brought a 2014 Mini Cooper S from here. Was excellent service and a fresh service and MOT. Would recommend.
9. marts 2026
Uopfordret anmeldelse
Besvarelse fra Evolve Motor Group Ltd
Thank you for your kind review.
We’re pleased to hear you were happy with the service you received and that your Mini Cooper S came freshly serviced with a new MOT. It’s great to know the whole process met your expectations.
We really appreciate your recommendation and support, and wish you many happy miles in your new car.
Very good service from staff very…
Very good service from staff very helpful with everything and helps you set up everything you need
7. marts 2026
Uopfordret anmeldelse
Besvarelse fra Evolve Motor Group Ltd
Thank you for your kind review.
We’re delighted to hear that you were pleased with the service from our team and that they were helpful in assisting you with everything you needed, including getting set up with your new car.
We really appreciate your support and hope to see you again in the future.
Overall very disappointed by a few things
Overall I was disappointed by a few things that will be contested here but I feel I have to include them in the review. First of all I am perfectly happy with the car and price. No problems there.
I drove down from Leeds after putting a deposit on an A5. Had a loose agreement with Shaj of £400 for a part-ex on my A3 (We Buy Any Car had offered me that initially but easier for me to part-ex at that price). Agreed to buy the A5 when I saw it but they would only offer me £150 in part-ex and told me the car would be scrapped. Having driven down 200+ miles from Leeds I had very little choice as leaving the vehicle would have meant another round trip down from Leeds to pick it up. I would have got the train down had I known they would knock it down to this extent and kept the car. However, when I logged in to write a review I saw that they hadn't scrapped the car but put it back up for sale at £2,495. I get that it may have needed some work doing but that is one hell of a jump from the £150 I was given!
Also advertised ay 97,000 miles but when I collected it it was at just under 100,000. Was told in our conversation that they drive the cars 2000+ miles when they receive them to make sure they drive OK. That's John o' Groats to Lands End twice and more which I think is a bit excessive to be honest.
Shaj did call to 'resolve the matter' but to be honest nothing was resolved. Feel a bit let down by the whole process, but like I say no problems with the car.
It does say on the advert that there is an 'admin fee' which I missed. This admin fee is £300 which was a bit of a shock to me, but couldn't really argue as 'admin fee' is in the add. Did mean that in total I left a further £550 lighter than expected. Just something to be aware of.
Overall I have just left the experience feeling a little disappointed. I am sure there will be a rebuttal of what I have written, but nothing is untrue. I wouldn't use them again because of the above.
1. marts 2026
Uopfordret anmeldelse
Besvarelse fra Evolve Motor Group Ltd
Thank you for taking the time to share your feedback.
We’re pleased to hear that you’re happy with the vehicle itself and the agreed purchase price, however we’re sorry to learn that other aspects of your experience left you feeling disappointed.
With regards to the part-exchange valuation, any offers made are always subject to final physical inspection, condition, and market appraisal on the day of handover. Values can therefore differ from initial discussions once a vehicle has been assessed in person. We appreciate this may be frustrating, particularly given the distance travelled.
In relation to mileage, all vehicles are advertised as accurately as possible at the point of listing, however it is not uncommon for minor mileage changes to occur between listing and sale due to normal test drives, inspections, and movement of stock. We always aim to keep listings up to date as quickly as possible.
Regarding preparation and road testing, our vehicles are driven only as necessary to ensure they are mechanically sound and safe prior to sale, in line with our internal quality checks.
We also clearly state any applicable administration fee within our advertisements, which contributes to preparation, servicing, documentation, and handover processes. We appreciate you noting this point.
We’re sorry that despite resolving matters directly at the time, your overall impression remains mixed. We always aim to be transparent and fair throughout every transaction and take all feedback seriously as part of our ongoing improvement.
We wish you many happy miles in your new vehicle.
Best garage in Swindon I've dealt with.
Great purchasing experience. Friendly knowledgeable staff, attentive to me as their customer.
I travelled from Dorset for the vehicle.
15. februar 2026
Uopfordret anmeldelse
Besvarelse fra Evolve Motor Group Ltd
Thank you for your kind review.
We’re delighted to hear that you had a great purchasing experience and found our team friendly, knowledgeable, and attentive throughout. It’s especially appreciated that you travelled all the way from Dorset to collect your vehicle.
We really value your support and wish you many happy miles in your new car. Thank you again for choosing us.
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