Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
EVERYTHING JAZZ IS AN ONLINE RECORD STORE FOR JAZZ MUSIC AND CULTURE. Everything Jazz is home to some of the biggest names in jazz: Blue Note, Verve, Impulse!, Decca, Capitol, ECM, Concord and many more. We are owned and operated by Universal Music Group, delivering the greatest jazz around the world. We feature music and merchandise – on Everything Jazz, you will find the very best selection from all corners of jazz – from new releases by the most exciting new artists to quality reissues of classic recordings by cultural icons. Every record and store item is hand-picked by the Everything Jazz team. Part of our online experience is an editorial hub that tells the stories of jazz. Our aim is to deliver high quality music journalism, providing exclusive interviews and deeply researched features on all aspects of jazz culture. Behind Everything Jazz, there’s a dedicated team of curators, writers, editors, designers and managers, all extremely passionate about music and about jazz. We’re always working to make our selection even better by adding new releases every week, bringing back in stock critical reissues and hunting down special editions. Now live in Canada, Australia, Japan, France and the UK, Everything Jazz will soon be expanding to other parts of the world. WE LOVE JAZZ. EVERYTHING JAZZ.
Storbritannien
2,9
7 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 33 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The website showed my item was in stock, and it is still showing in stock. I selected the tracked 24-hour shipping option. It has now been 9 days with absolutely no update on dispatch. When I emailed them to chase this up, I was simply told they are 'experiencing shipping delays' and that I just need to wait.
My initial experience was very poor due to the failures of customer service. I have now given a much better review following the intervention of Hector from Everything Jazz who saw that review and responded, sorting out my issue to my satisfaction. I would still recommend that Everything Jazz improves their customer service to avoid the need to monitor review sites to pick up customer dissatisfaction.
Besvarelse fra Everything Jazz
Hi Dave, I am really sorry to hear about your experience. Could you send me your order number at info@everythingjazz.com and I will personally look into it.
Incapable d'expédier la moindre commande à la date annoncée. Délais systématiques, aucune compensation. Fiabilité zéro donc.
Besvarelse fra Everything Jazz
Bonjour Monsieur,
Nous sommes sincèrement désolés pour les retards rencontrés et comprenons parfaitement votre déception.
Nous aimerions vérifier votre commande et vous apporter une réponse concrète. Pourriez-vous nous transmettre votre numéro de commande directement par email à info@everythingjazz.com ? Notre équipe reviendra vers vous rapidement.
Merci d’avoir pris le temps de nous faire part de votre expérience.
I was nearly put off by the bad reviews here but decided to have a go as the sale offers were too good. I have to say I was very happy with the service and what I received. Only took 3 days to arrive and over the Xmas holiday as well. Not taking anything away from the people who have had bad experiences here, but I'm guessing there are also a lot of happy customers out there like me as well. I'll order again.
Cancelled my order after three months (wouldn’t have if I didn’t complain) and then didn’t refund the shipping fee of the item that wasn’t shipped. Stick to Amazon rather than get ripped off.
Zero rating for the shopping experience ! This website seems to be having issues to ship any order. I have ordered 6 records from the onlinestore, promised to be shipped out in a week's time. There's NO progress at all after waiting for a week, upon lodging a ticket, I was auto replied with
" I apologize for the delay. Please allow 3 business days for us to contact you regarding this inquiry. ..."
I'd suggest everyone to stay away from this online webstore. Compared with Amazon and iMusic, they genuinely treat their customers with care !
Updated on 20th Nov
After waiting for 21 days, the parcel was delivered safe and sound ! Packaging is very good with the thick mailer box ! The caveat is lengthy wait
Besvarelse fra Everything Jazz
Hi Dave, I am really sorry to hear about your experience. Could you send me your order number at info@everythingjazz.com and I will personally look into it.
Beware, if you order from them don’t expect it to be sent to you! Their website showed that the item was in stock but when I ordered it wasn’t available and now the rest of my order hasn’t been shipped because of this. Dreadful experience - avoid!
Besvarelse fra Everything Jazz
Hi Mark,
I am really sorry to hear about your experience back in May.
Please reach out if the issue hasn’t been resolved yet and we’d be more than happy to assist you.
We’d love to make it up to you and offer you a discount on your next order or a sorry gift, if you’d prefer.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
