Evermile took away the stress of delivering our cakes across London. 😅 It used to be a stressful and time-consuming process but now we just log on to Evermile select date, time slot and the... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Having been a partner with Evermile for a number of years now, with increasing delivery volumes and service subscriptions, I find myself and multiple team members repeatedly 'bashing our heads aga... Se mere
Delighted with the user experience for all my local based deliveries in and around London. The options for times and days for delivery are a great feature. The flexibility of the type/category... Se mere
Virksomheden har svaret
We used Evermile over our very busy Christmas period. Their platform is very easy to use and the couriers that they contract are first class. Their level of customer care way exceeded my expectations... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We help small businesses offer the delivery options their customers expect, at prices they love. With Evermile local business owners can offer delivery options like express, same-day, next day or scheduled. They can track manage and track their orders. Provide their customers a seamless delivery experience and save time by automating their entire delivery workflow.
Kontaktoplysninger
1 Fore St Ave, London , EC2Y 9DT, London, Storbritannien
- +447360540155
- hello@evermile.io
- evermile.io
3,7
Middel
40 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Evermile is a great company for getting…
Evermile is a great company for getting high-end parcels delivered within the UK
1. juni 2026
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I find it super exploitative to charge…
I find it super exploitative to charge extra for adding a new location. Their business model needs to be changed. £34 just to change the pickup location …
3. maj 2026
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Not recommended
Having been a partner with Evermile for a number of years now, with increasing delivery volumes and service subscriptions, I find myself and multiple team members repeatedly 'bashing our heads against the wall' when trying to deal with any issue.
Collection arranged for 2-4pm for a 2-6pm delivery. At 4.45pm the package hadn't been collected. The driver ended up arriving moments before 6pm, causing our customer to cancel their order, as we couldn't fulfil their initial delivery request as promised. £200 revenue loss, recognition that the error was caused by the courier being late, but a hard message delivered of: We only cover claims for lost of damaged items. Not even an apology offered.
As other reviews here mention, Evermile are unfortunately powerless when it comes to fixing issues, and have strict policies in place to cover themselves, but not their partners/customers.
24. juni 2025
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Expensive & not reliable - go direct to the couriers!
Expensive, friendly team but they are actually fairly powerless in dealing with issues (there are alot).
I urge you to check the underlying courier pricing, much cheaper to go direct
2. juni 2025
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The team are very responsive and great…
The team are very responsive and great at problem solving. They go above and beyond. The whole operation of setting up our online shop has been very tough but dealing with evermile as the delivery partner has been a smooth ride.
11. december 2024
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Upgraded Customer Experience with Evermile
The whole team at Evermile are exceptionally helpful, always going above and beyond. Their platform's branded order tracking delivers exactly what we need to offer a smooth online experience for our customers. They consistently innovate and develop new solutions to keep our online experience seamless.
2. september 2024
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Besvarelse fra Evermile
Hi Katie,
Thank you so much for your wonderful feedback! We’re thrilled to hear that our platform and team have helped enhance your customer experience. It’s great to know that our innovations are making a difference for you and your customers!
The Evermile customer service team is great!
The Evermile customer service team is great! Anytime we have a problem they're there to help us fix it or fix it themselves. Great delivery service!
8. juni 2024
Uopfordret anmeldelse
Besvarelse fra Evermile
Thank you so much for taking the time to leave us your review! We're thrilled to hear that our customer service team has been helpful and that you're pleased with our delivery service. Your feedback means a lot to us!
Great customer service
Thanks to Evermiles customer service team I was able to easily book a next day delivery and deal with an issue i was running into on their system, thanks again Regev!.
5. juni 2024
Uopfordret anmeldelse
Besvarelse fra Evermile
Thank you so much for taking the time to leave us your review! We're glad to hear that our customer service team was able to assist you with your next-day delivery and resolve the issue you encountered.
Dodgy team of non professionals…
Dodgy team of non professionals delivery service they damaged the stock refusing to pay the insurance small businesses please do not use them anymore
29. maj 2024
Uopfordret anmeldelse
Besvarelse fra Evermile
Hello Mohammed!
Thank you for taking the time to leave us a review. We’re truly sorry to hear about your experience and want to address any concerns you may have. Unfortunately, we couldn’t locate your account based on your name alone.
Could you please reach out to us directly with more details about your experience? You can contact us at ops@evermile.io.
We are committed to resolving any issues you may have encountered and would appreciate the opportunity to make things right so we've requested additional information through Trustpilot's official process too.
Thank you for your patience and cooperation.
Team Evermile
Ezgi is very helpful
Ezgi is very helpful, appreciate it so much! Really patient
8. marts 2024
Uopfordret anmeldelse
Besvarelse fra Evermile
Thank you very much for your review. We are delighted to hear that you have appreciated the assistance provided by our customer service representatives!
Great service using Evermile to deliver…
Great service using Evermile to deliver flowers recently, flawless from start to finish and turned up on time!
4. januar 2024
Uopfordret anmeldelse
Very helpful
21. december 2023
Uopfordret anmeldelse
Very pleased with their service
Very pleased with their service - speedy, reliable, good value and great to actually have a reliable customer service team! Will definitely use them again
11. december 2023
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Besvarelse fra Evermile
I'm so glad to hear you're enjoying the platform and integrations.
We look forward to many more deliveries over the coming months.
Best,
The Evermile Team!
We are working with Evermile for 4…
We are working with Evermile for 4 months now. It's a very clever concept with great customer service. We would highly recommend them.
4. december 2023
Uopfordret anmeldelse
Besvarelse fra Evermile
Hi Fulop,
Thank you for your kind words about Evermile! We're thrilled to hear that our customer service has been top-notch and that we've been able to assist you during your peak periods. At Evermile, we strive to provide the best service possible to all our customers, and we're glad we've been an asset to your business.
Best,
The Evermile Team
Brilliant solution for small businesses
At Drop App we have partnered with Evermile to improve the reliability and reduce the cost of our deliveries. We support a network of independent wine shops and their reputation rests of being able to deliver wine to their customers in less than an hour. The communication and service that Evermile offer is excellent and we are excited to be working closely with them over the coming months.
28. november 2023
Uopfordret anmeldelse
Besvarelse fra Evermile
Hi Lisa! Thank you for your great review! We're so pleased to hear that you had a smooth experience with our platform and that our customer care exceeded your expectations. Your 5* rating means a lot to us!
Best,
The Evermile Team
Great customer support!
Had a great experience with Evermile last week- there was a storm and I was worried my product wouldn't be delivered on time. Ezgi was super helpful and helped sort everything!
7. november 2023
Uopfordret anmeldelse
Besvarelse fra Evermile
Sammy, thank you so much for your lovely feedback.
We are so glad to hear your delivery needs are being met efficiently!
A rare, but welcome find...
Very occasionally you come across a company that just understands how important it is to back an incredible product up with unbelievable customer service! From start to finish I have felt 'in the know' with my orders progress and if I ever needed to ask any questions the customer service team were on hand to help! Delighted to have such an incredible experience!!
12. november 2023
Uopfordret anmeldelse
Besvarelse fra Evermile
Hi Tom! Thank you for your great review! We're so pleased to hear that you had a smooth experience with our platform and that our customer care exceeded your expectations. Your 5* rating means a lot to us!
Best,
The Evermile Team
I recently discovered Evermile and was…
I recently discovered Evermile and was very impressed, I rely heavily on punctual courier deliveries. Evermile has various delivery options, catering to all specific needs. Their customer service has been nothing short of amazing.
3. november 2023
Uopfordret anmeldelse
Besvarelse fra Evermile
Hi Daniel,
Thanks so much for taking the time to leave us a 5-star rating – it's much appreciated!
Best,
The Evermile Team
The customer service was exceptional
The customer service was exceptional, as they kept me updated throughout the entire process of my orders. I had a question about the platform, and their support team responded promptly and professionally. Overall, my experience with Evermile was outstanding.
2. november 2023
Uopfordret anmeldelse
Besvarelse fra Evermile
Guy, thank you so much for your lovely feedback.
We are so glad to hear your delivery needs are being met efficiently!
Fast, easy service
Evermile is easy to use, easy to set up with excellent support staff, they have created a gap in the market and helped my business compete with the 'big boys', I highly recommend them
31. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Evermile
Hi Rajesh! Thank you for your great review! We're so pleased to hear that you had a smooth experience with our platform and couriers and that our customer care exceeded your expectations. Your recommendation means a lot to us.
Best,
The Evermile Team
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