Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

We’ve bought several things from evenstrokes website now. Next day delivery. Customer service is brilliant and it’s the cheapest we’ve found especially with the returning customer points scheme for mo... Se mere

Bedømt til 5 ud af 5 stjerner

Fantastic customer service. We ordered some kit and oil a few days ago. One item was out of stock, but EvenStrokes contacted us to let us know straight away. Instead of holding back the entire ord... Se mere

Bedømt til 1 ud af 5 stjerner

this guy is a conman, paid £890 for Kite wheels he didn't even have em, sent an e-mail asking if I needed sprockets discs fitted for next -day delivery knowing he didn't even have the wheels? 3 weeks... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Didn’t receive motorbike parts that i paid for . Ive had zero notification that the order has been placed . Money was debited from my account same day . Not responding to emails, no response from the... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Motorsportsbutik
  2. Sportstøjbutik
  3. Sportstøjsbutik

Oplysningerne kommer fra forskellige eksterne kilder

UK motocross parts and clothing store.


Kontaktoplysninger

3,5

Middel

TrustScore 3.5 ud af 5

228 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Great kit

Great kit, quick delivery and excellent customer service I had put my order in wrong and didn’t realise and they emailed me to double check which was great and enabled me to be able to amend order before it was shipped.

8. juni 2022
Even Strokes-logo

Besvarelse fra Even Strokes

Thanks Michaela for the purchase and great review!

Bedømt til 5 ud af 5 stjerner

Just1 MX Pant and Jersey

Absolutely love the the Just1 MX gear, really light and comfortable and it fits great. Excellent value for money. Couldn’t be happier with the service from the team at Even Strokes. They go out of their way to provide the best timely service. Thank you.

28. maj 2022
Bedømt til 1 ud af 5 stjerner

this guy is a conman

this guy is a conman, paid £890 for Kite wheels he didn't even have em, sent an e-mail asking if I needed sprockets discs fitted for next -day delivery knowing he didn't even have the wheels? 3 weeks later no wheels no refund luckily paid PayPal.He also got in touch asking for bank details to bypass PayPal but I ignored him.Do not buy from this James Hunt

28. april 2022
Uopfordret anmeldelse
Even Strokes-logo

Besvarelse fra Even Strokes

Unfortunately the wheels were out of stock, our inventory was incorrect. The customer was contacted straight away to let him know that the wheels were out of stock after going to pick them in our warehouse. We explained that PayPal could take up to 10 days to refund and in order for him to have the money that day we asked for his bank details to pay directly from our bank to his so he could purchase elsewhere. We heard nothing back from the customer until PayPal contacted us days later to say that a claim had been made. We went through the process of the claim and and then waited for PayPal to refund. Unfortunately the refund went to 'Payment Pending' and issued an echeck to take the funds from our bank account instead of PayPal. This happens when there is not £890 in your PayPal account at that time. We have multiple payments coming in and out each day, hence the reason we contacted the customer as he needed the money straight away to buy the wheels elsewhere, BACS had cleared funds that we can control, PayPal doesn't.

Why is a payment pending in PayPal?
It's like writing a check, but you send it electronically. Your payment will show as pending until the echeck clears that bank. It usually takes up to 6 business days for an eCheck to clear and the money to appear in the recipient's PayPal account.

I'm sorry that his experience happened this this, the wheels are a fantastic product and a great brand, I'm sorry that there was a lack of trust felt by a BACS payment.

PayPal is a great tool but as a business you constantly need to make sure you have around £3000 at any time (wheels £900, Knee Braces £800 and so on) to cover any refunds where customers are not sure about the product they can return, it helps to build trust from buying from us. Unfortunately this time PayPal caught us out, so from the echeck clearing it ended up being 14 days from when the customer issued the refund with PayPal. We love PayPal as it's a great tool but does have some frustrating features, once the customer claims then we're no longer in control of getting that payment back to the customer, we have to follow the automated procedure.

We will update our terms that currently state that refunds can take up to 14 days, to refunds can take up to 14 days plus can take up to a further 7 days dependent on your payment provider.

If anyone is skeptical or worried regarding this review please reach out, happy to share redacted confirmation of this. I wanted to take the time to write a lengthy honest explanation as it's important to show both sides of the transaction. This is not the ending we all wanted the customer missed out on a great product and we missed out on a sale and an ongoing customer.

Bedømt til 5 ud af 5 stjerner

Great service

25. april 2022
Even Strokes-logo

Besvarelse fra Even Strokes

Thank you for taking the time to post this and looking forward to welcoming you back to the store. Please use code MXVICE when you return to get 10% off.

Bedømt til 5 ud af 5 stjerner

Very helpful staff James was great at…

Very helpful staff James was great at explaining sizes and fitment for the braces we bought. Definitely be dealing with these guys again.

7. april 2022
Even Strokes-logo

Besvarelse fra Even Strokes

Thanks Alex, much appreciated, hope the braces serve him well, they are a fantastic product and we appreciate your custom.

Bedømt til 1 ud af 5 stjerner
Even Strokes-logo

Besvarelse fra Even Strokes

This was the third purchase from Alex and unfortunately the shirt was out of stock in his size so had to be reordered from our supplier who was waiting for stock. We got this wrong and lost a good customer. Sorry Alex.

Bedømt til 5 ud af 5 stjerner

Top Notch

Bought Fox 180 Revn pants, the price and customer service from Even Strokes was 1'st class. Highly recommended to do business with 5*.

8. marts 2022
Even Strokes-logo

Besvarelse fra Even Strokes

Thanks for the review and we're happy you are happy! Use code MXVICE to get 10% off your next purchase.

Bedømt til 5 ud af 5 stjerner

Amazing service

Amazing service, next day delivery
5 star review!

3. februar 2022
Even Strokes-logo

Besvarelse fra Even Strokes

Thanks Kay for the custom, much appreciated.

Bedømt til 3 ud af 5 stjerner

Not received yet

Not received yet, can you check for me please? I have already emailed you.
Thank you
Narin

31. december 2021
Even Strokes-logo

Besvarelse fra Even Strokes

Hopefully the gift voucher went down well. Thank you for your custom.

Bedømt til 5 ud af 5 stjerner

Great service always!

Great service always!! Almost everything available next day and amazing prices. Would 100% recommend and will certainly be using in the future. Thanks Evenstrokes

15. december 2021
Even Strokes-logo

Besvarelse fra Even Strokes

Thanks Jordan much appreciated!

Bedømt til 5 ud af 5 stjerner

Great service

Great service, great products, great delivery

13. december 2021
Even Strokes-logo

Besvarelse fra Even Strokes

Thanks Claire for your custom, use code MXVICE for 10% off your next purchase.

Bedømt til 5 ud af 5 stjerner

No problems

No problems, item as described, very pleased.

8. december 2021
Even Strokes-logo

Besvarelse fra Even Strokes

Thanks Marcus for the custom, use code MXVICE to get 10% off your next purchase.

Bedømt til 5 ud af 5 stjerner

Fast delivery

Fast delivery, items as expected, great !!!

7. december 2021
Even Strokes-logo

Besvarelse fra Even Strokes

Thanks Mr B for taking the time to review and the custom.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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