Sunt extrem de încantat de monedele și glonțul din argint 999 pe care le-am achiziționat. Am plătit cu pre-comandă la sfârșitul lunii august și au ajuns săptămâna trecută . Sunt extrem de încântat și... Se mere
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I have now made several purchase from European Mint first in May 2025 and at least 4 more at the time of writing this review on the 1st August 2025 and they have never disappointed. My orders are alw... Se mere
I am still waiting for the titanium rounds ordered on August 6, 2025. After sending two emails, the only response I received was: “Once they arrive, your order will be shipped.” I have not received a... Se mere
I have been buying gold and silver from the European Mint (EM) for over a year now and I must say that they have the best and most responsive sales team that I have dealt with. I live in Qatar and shi... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Purchase silver coins and gold bullion in Europe at the most affordable prices from Estonia. Your premier destination for top-quality coins and bullion!
Kontaktoplysninger
Narva mnt 5, 10117, Tallinn, Estland
- +44 20-3287-2999
- sales@europeanmint.com
- europeanmint.com
4,3
Fremragende
71 anmeldelser
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
How all companies should operate
Great communications via email. Product was well packaged in perfect condition and as described. Competitive pricing and only 10 days to deliver half way round the World.
20. august 2023
Uopfordret anmeldelse
Besvarelse fra European Mint
Dear Dave,
Thank you for your fantastic feedback! We're thrilled to hear that you appreciate our communication, packaging, and competitive pricing. Ensuring that our products reach you in perfect condition and as described is always a priority. It's wonderful to know that our efforts resulted in a positive experience for you. We look forward to serving you again in the future!
Best regards,
European Mint.
Updated: The New Customer Services Lead Came In And Took Control
European Mint recently reached out to me after a previous review I left and sought to make things right. There is a new person in charge of customer service, and despite my review being a long time ago...he wanted to make it right and did so. I was not asked to change this review, but when I recognize a company is seeking to learn and improve (as we all do) I really appreciate that. So congrats on the new customer satisfaction lead - he is a great asset to European Mint.
20. marts 2023
Uopfordret anmeldelse
Besvarelse fra European Mint
Dear Moni,
Thank you for sharing your recent experience with the European Mint. We're pleased to hear that our new Customer Services Lead was able to address any concerns you may have had.
At European Mint, we are committed to providing excellent customer service and continually improving our operations. Your recognition of our efforts is greatly appreciated, and we're honored to have you as a valued customer.
If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you for your continued support.
Best regards,
European Mint.
Trusted dealer of gold and silver
Trusted dealer of gold and silver, fast delivery, and very secure packaging... highly recommend..
16. december 2022
Uopfordret anmeldelse
Besvarelse fra European Mint
Dear Simon,
Thank you for taking the time to share your positive experience with us! We're delighted to hear that you found us to be a trusted dealer of gold and silver. Our team works hard to ensure fast delivery and secure packaging to provide the best service to our valued customers.
Your recommendation means a lot to us, and we appreciate your trust in our products. If you ever have any questions or need assistance, feel free to reach out to our customer support team.
Once again, thank you for choosing us, and we look forward to serving you in the future.
Best regards,
European Mint.
Shop great but please choose different shipping provider!!!
Ordered coins came ok, packed very good without any damage but PLEASE dont use UPS as shipping provider or tell to capital logistic company (european mint use somebody else to provide shipping, so shipping is paid separately from order) I ordered also from other shops in Europe, they use usually DHL or DPD for delivery which work just fine. This was my first (and I hope last) experience with UPS. Very basic tracking, estimated delivery "11.7. - end of the day". Since I got information, that there will be only one attempt to deliver (thanks to covid etc.) so somebody must be at home, I wanted to change delivery to pick up point. To do this, you must register to UPS and agree with hell long conditions, but ok. Once I did this and log in, the whole UPS webside stopped working, even tracking webpage collapsed and I was not able to change delivery. So I took day off in my work to be able to take the package. At 16:30 they wrote me an email that delivery is postpone to next day because of vacations (from tracking - parcel was already in my country and state holydays were last week, this week is normal so...) . The exact time was not mentioned at all "we will let you know the time of delivery as soon as possible". Today I went to work normally (I already spent one day off for nothing), hoping UPS driver will give me a call or SMS and I will let know to somebody. Guess what? No call, no sms, tracking was showing "no time estimation" till 16:00 when the parcel was delivered and just by big big luck somebody was at home to take it. I dont know what would they do if nobody was at home. Left it in front of doors? Give it to the neighbours which I barelly know - sure all good options for packege with valuables :-) So UPS never again, at last not in Czech Rep. (btw review evaluation of UPS in CZ are 2,4/5*, im not the only one with this experiance) I would rather consider travel to Estonia myself to pick it up then use this shipping again :-)
12. juli 2022
Uopfordret anmeldelse
Besvarelse fra European Mint
Dear Mia,
Thank you for taking the time to share your detailed feedback. We’re glad to hear your coins arrived safely and in perfect condition, but we’re truly sorry for the inconvenience caused by the courier service.
While shipping is handled by an external courier partner, we understand how frustrating this experience must have been. Since then, shipping options and processes have been improved, and we now work with a wider range of couriers to offer more flexibility and reliability. Please also rest assured that your shipment was fully insured.
We appreciate your understanding and hope to welcome you back with a smoother delivery experience.
Best regards,
European Mint.
One of the best bullion dealers in Europe
I have been buying gold and silver from the European Mint (EM) for over a year now and I must say that they have the best and most responsive sales team that I have dealt with. I live in Qatar and shipping or customs rules can be challenging in this part of the world. However, EM were always on top of all issues and they always ensured I get my orders the smoothest and fastest way possible. Great deals and range of collections as well! I'll definitely continue buying from EM.
11. maj 2022
Uopfordret anmeldelse
Besvarelse fra European Mint
Dear HN,
Thank you for your kind words and for being a loyal customer! We’re thrilled to hear that you’ve had such a positive experience with our team and that we could ensure smooth deliveries to your location.
We truly appreciate your continued trust in us and look forward to welcoming you back for more great deals and collections in the future.
Best regards,
European Mint.
Very helpful and above all incredible…
Very helpful and above all incredible professionals. They returned to me in full and the shipping for a coin of 3.100,00€. Trusted company.
27. april 2022
Uopfordret anmeldelse
Besvarelse fra European Mint
Dear Customer,
Thank you for your positive review! We're delighted to hear that you found our service helpful and professional. It's great to know that we could assist you with your order, and we truly appreciate your trust in us.
We look forward to welcoming you back for your future purchases!
Best regards,
European Mint.
Very fast and responsive servise…
Very fast and responsive servise support ! Very kind and enthusiastic. I took one coin and tested it at chemical laboratory all is fine 9999 purity !!
14. april 2022
Uopfordret anmeldelse
Besvarelse fra European Mint
Dear Stefan,
Thank you for your kind words! We’re thrilled to hear that you were satisfied with our fast and responsive service. At European Mint, reliability and trust are at the core of everything we do. We take pride in offering only authentic products, and we test everything we sell to ensure it meets the highest standards.
We truly appreciate your trust in us and look forward to serving you again in the future!
Best regards,
European Mint.
Besvarelse fra European Mint
Dear Mads,
Thank you for your kind feedback! We’re thrilled to hear that you had a great experience with our customer support and received your silver coins.
We’d be delighted to assist you with new orders in the future and look forward to serving you again soon!
Best regards,
European Mint.
Excelent service
Excelent service. Quality products.
Shipping was smooth.
Communication a bit slow on the answers, all went well!
20. marts 2022
Uopfordret anmeldelse
Besvarelse fra European Mint
Dear Customer,
Thank you for your kind review! We’re delighted to hear that you were pleased with our excellent service and the quality of our products. We strive to improve every day to ensure our customers have the best possible experience.
We look forward to welcoming you back soon!
Best regards,
European Mint.
Really great customer service
Really great customer service! Replying quickly and helpful at all hours, great pricing, many coins and cool collectibles! A great and trustworthy store! Very satisfied to be shopping here!
10. marts 2022
Uopfordret anmeldelse
Besvarelse fra European Mint
Dear Wi,
Thank you for your great feedback! We’re really glad to hear you’ve been satisfied with our service, pricing, and range of products. It means a lot to us to be seen as a trustworthy store, and we truly appreciate your support.
Looking forward to having you back again soon!
Best regards,
European Mint.
High quality.
High quality.
Fantastic coins.
Good, fast and friendly communication. Very nice.
I recommend European mint.
Jesper Ternstedt
5. januar 2022
Uopfordret anmeldelse
Besvarelse fra European Mint
Dear Jesper,
Thank you very much for your kind words and recommendation! We’re happy to hear you’re pleased with the quality of our coins and our communication. It’s always our goal to offer both great products and a smooth experience from start to finish.
We appreciate your trust and look forward to your next order!
Best regards,
European Mint.
J'ai reçu des pièces sales avec des…
J'ai reçu des pièces sales avec des traces d'empreintes, ,des rayures bref des pièces d'occasion dans un état vraiment horrible .Plus jamais chez eux .Surtout qu'on ne peut même pas les renvoyer le cas échéant .
A fuir .
1. december 2021
Uopfordret anmeldelse
Besvarelse fra European Mint
Cet avis est manifestement faux. Après avoir vérifié nos registres, nous n’avons trouvé aucune commande passée sous un nom similaire ou approchant, ni aucune commande provenant d’un pays francophone à la date de publication du commentaire ou dans les mois précédents. Aucune réclamation n’a été reçue, et le profil a été créé uniquement pour publier ce seul avis négatif.
De plus, l’utilisation du nom « FM Stéréo » suggère fortement un lien avec un concurrent bien connu de notre secteur, également actif dans le milieu musical. Fait révélateur : cette même personne a passé une véritable commande chez nous exactement un an après avoir publié ce commentaire — ce qui contredit clairement sa propre affirmation de « plus jamais ».
Nous accordons une grande importance à la qualité et à l’authenticité de nos produits, et appliquons des contrôles stricts pour garantir la satisfaction de nos clients. Pour ceux qui nous lisent : notre réputation repose sur des milliers de commandes réussies et d’avis authentiques de clients vérifiés.
Cordialement,
European Mint.
—
This review is demonstrably false. After reviewing our records, we found no order placed under a similar or even resembling name, nor any order from a French-speaking country at the time the comment was posted or in the preceding months. No complaint was ever made, and the profile was created solely to post this single negative review.
Additionally, the use of the name “FM Stéréo” strongly suggests a connection to a known competitor in our industry who is active in the music scene. Interestingly, that same individual placed an actual order with us exactly one year after posting this comment—clearly contradicting their own claim of “never again.”
We take great care in delivering only genuine, high-quality products and have strict controls in place to ensure customer satisfaction. For those reading: we are proud of our longstanding reputation, built on thousands of successful orders and authentic reviews from verified customers.
Best regards,
European Mint.
Probably one of the best
Great pleasure to deal. Good prices, prompt replies and very flexible adapting to changes.
The only downside is that I find a small language barrier.
Grateful for all the deals. Thank you
7. oktober 2021
Uopfordret anmeldelse
Besvarelse fra European Mint
Dear Customer,
Thank you very much for your kind words and continued support! We’re glad to hear that you’ve been satisfied with our service, pricing, and flexibility. We also appreciate your understanding regarding any language barriers and are always working to improve communication.
We’d be happy to welcome you back anytime and look forward to assisting with your next order!
Best regards,
European Mint.
Fedex lost my parcel
Fedex recently lost my parcel and admitted responsibility. Although annoying, I thought this wouldn't be a problem as EuropeanMint would have parcel insurance with fedex. Doesn't matter because EuropeanMint have just flat out ignored all of my emails so now I have lost £3500.
Oh and you'll also need to pay import tax when ordering to the UK (not stipulated anywhere on their site).
Updated 22/11 - was contacted and told they would open an investigation 2+ months ago that could take up to 21 business days, this has long gone and i'm still no closer to a resolution.
Updated 6/22 - I have since been refunded by European Mint in full for the lost order.
21. september 2021
Uopfordret anmeldelse
Besvarelse fra European Mint
Dear Taylor,
Thank you for your feedback, and we’re pleased the matter was resolved with a full refund. While shipping issues like this are rare, we treat them with the utmost seriousness. Investigations can take time due to courier procedures and investigation, but we always follow through and ensure our customers are fully protected.
All our shipments are insured, and although claims may require some patience, we’ve never left a customer behind. Your satisfaction and trust are our top priority.
We’d be happy to welcome you back anytime.
Best regards,
European Mint.
Je viens enfin de recevoir mes pièces…
Je viens enfin de recevoir mes pièces argent. L attente a été extrêmement longue, (environ 3 mois depuis la date de commande). Les pièces argent (neuves) sont cependant d une excellentes qualité. Je sais que certain ont été déçu par la qualité de pièce de seconde main, mais là, il n y a rien à redire. Je trouve dommage que l equipe ne m ait pas d elle-même informé de l évolution de la livraison et que j ai dû a chaque fois m'informer moi-même au près d eux pour savoir où ça en était.
Je repasserai cependant volontiers par leur service.
A.B
6. august 2021
Uopfordret anmeldelse
Besvarelse fra European Mint
Cher Alex,
Merci pour votre message. Nous sommes ravis d’apprendre que vous êtes satisfait de la qualité des pièces reçues. Nous comprenons que le délai d’attente ait été long et vous remercions sincèrement pour votre patience.
Veuillez noter que certains articles, notamment ceux en prévente, peuvent nécessiter un délai supplémentaire en fonction du calendrier de production des ateliers de frappe et de la logistique. Nous ferons de notre mieux pour améliorer notre communication et tenir nos clients mieux informés à l’avenir.
Ce sera un plaisir de vous accueillir à nouveau pour vos prochaines commandes !
Cordialement,
European Mint.
Great customer service
Great customer service, efficient and reliable, fast and secure discreet postage with first rate items.
20. juli 2021
Uopfordret anmeldelse
Besvarelse fra European Mint
Dear Gabriel,
Thank you for your kind words! We’re pleased to hear you were happy with our service, secure shipping, and the quality of the items. Reliability and discretion are top priorities for us, and we’re glad it showed in your experience.
We’d be happy to welcome you back anytime!
Best regards,
European Mint.
Great customer service,amazing value of…
Great customer service,amazing value of gold/silver and reliable shipping.We will buy more for sure in the future,
3. maj 2021
Uopfordret anmeldelse
Besvarelse fra European Mint
Dear Rachel,
Thank you for your great feedback! We’re happy to hear you appreciated our service, pricing, and reliable shipping. It means a lot to us, and we’d be delighted to welcome you back for more in the future!
Best regards,
European Mint.
What and great company made a least 6…
What and great company made a least 6 orders with them, and only had one problem? The Norwegian postal service so use private courier. Great staff Great service...
2. maj 2021
Uopfordret anmeldelse
Besvarelse fra European Mint
Dear Marcus,
Thank you for your continued trust and support! We’re happy to hear you’ve had a great experience with us across multiple orders. Sorry again for the issue with the postal service — we now use mostly private couriers to ensure faster and more reliable delivery.
You’re always welcome, and we look forward to your next visit!
Best regards,
European Mint.
Thank you so much for the excellent…
Thank you so much for the excellent service! Very fast and kind communication and the packages arrived as promised nicely secured in perfect condition! although you need a little patience for the shipping as it was mentioned on their website due to covid situation these days...overall their service is excellent and very professional and trust worthy! very happy with their service! :)
20. april 2021
Uopfordret anmeldelse
Besvarelse fra European Mint
Dear Customer,
Thank you so much for your kind words! We’re really pleased to hear that you were happy with the communication, packaging, and overall experience. While some delays were unavoidable during the Covid period, we appreciate your patience and understanding.
We’d be happy to welcome you back anytime for future orders!
Best regards,
European Mint.
Highly Recommended
I have just received my latest delivery. I can't recommend this company highly enough. Very helpful staff and a very professional service.
2. april 2021
Uopfordret anmeldelse
Besvarelse fra European Mint
Dear Customer,
Thank you for your kind feedback and continued trust! We’re glad to hear your delivery arrived smoothly and that you’ve been satisfied with our service and team. Your recommendation means a lot to us.
We look forward to welcoming you back again soon.
Best regards,
European Mint.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.