Extremely disappointing experience with Europcar. After reading several similar negative reviews, we unfortunately had a comparable incident. We prepaid nearly €900 online for our rental, only t... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
By present mail,Id like to inform you about incident on my car. Today I park mycar on the Hotel parking (hersonissos) When I pick up my car,i notify marks on the rear right bumper,see photo. Wha... Se mere
Virksomheden har svaret
Even though I faced a few hiccups with the payment, Europcar was patient and supportive through the process, even made me a very pleasant surprise! Extremely satisfied with the whole experience.
Virksomheden har svaret
Everything was fine
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Europcar is entering a new era in Greece! From October 2021, Europcar will be managed in Greece by Kinsen Hellas. Our brand new cars and recently renovated rental stations are available for your convenience, and you can expect consistent, high-quality service from us. Whether you are traveling for business or pleasure, Europcar has the right rental car for you. With Europcar, you can explore and save more when you book online. Eco-friendly vehicles are available. You can book online in a few seconds. We offer 24-hour roadside assistance. We guarantee the best price. Single-trip car rental. Monthly car rental. Risk reduction coverage. New cars only. A free loyalty program is available. 24 hour drive is available with Europcar.
Kontaktoplysninger
Leoforos Athinon 71, 104 47, Athina, Grækenland
- +302111903000
2,6
Under middel
4 anmeldelser
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Extremely disappointing experience with…
Extremely disappointing experience with Europcar. After reading several similar negative reviews, we unfortunately had a comparable incident. We prepaid nearly €900 online for our rental, only to be told at the Athens rental counter that the same credit card used for payment wasn’t recognized by their system as a valid credit card, despite having used this exact credit card successfully for numerous other rentals and hotel bookings without issue.
We were then informed the rental would only proceed if we paid an additional €400?!
The employee handling our case was exceptionally impolite and completely unwilling to help or offer alternatives. When we requested to cancel the booking, the employee claimed he was unable to process cancellations from his computer and refused to provide a written statement to present to customer support, which made the situation even more suspicious.
Due to this unacceptable treatment and unprofessional conduct, we immediately switched to another rental company. We will definitely avoid Europcar in Greece in the future and recommend others do the same.
2. august 2025
Uopfordret anmeldelse
Amazing experience
Even though I faced a few hiccups with the payment, Europcar was patient and supportive through the process, even made me a very pleasant surprise! Extremely satisfied with the whole experience.
31. maj 2022
Uopfordret anmeldelse
Besvarelse fra Europcar Greece - Athens HQ
Hello KM
We appreciate you taking the time to rate us. Your opinion is critical to Europcar Greece. It is very meaningful to us to create positive travel experiences for our customers.
We look forward to serving you again soon.
The team Customer service
Besvarelse fra Europcar Greece - Athens HQ
Dear Sakis
We appreciate you taking the time to rate me. Your opinion is critical to Europcar Greece. It is very meaningful to us to create positive travel experiences for our customers.
We look forward to serving you again soon.
The team Customer service
We are a awaiting more if 40mn,before…
By present mail,Id like to inform you about incident on my car.
Today I park mycar on the Hotel parking (hersonissos)
When I pick up my car,i notify marks on the rear right bumper,see photo.
What can I do?
Awaiting your response,
Jean Marc Thomas
0680275101
30. maj 2022
Uopfordret anmeldelse
Besvarelse fra Europcar Greece - Athens HQ
Dear Sir,
We have share your information to station you have booked your car, and the station Manager will be contact you.
Thank you
Customer Service Team
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