Eurocell plc - Rotherham Anmeldelser 32

Purchased some silicone online at rotherham branch was made aware by staff that it was the wrong silicone which was right as I made an error however they wouldn't refund me as I ordered online, seemed it me they just couldn't be bothered, customer service was great but won't us them ever again

Very easy click and collect, was picked so quick! Brilliant customer service when I got there, with excellent advice!
Thank you

Great prices local shops very helpful and friendly staff

First time customer the process was very straightforward and quick too. Person that was at the Rotherham branch was very helpful and polite, he made sure I was able to get my order both safely and efficiently. He was a credit to your company

Order processed and ready within minutes that's a great response time .
Friendly staff and easy to find .
Thank you.

Very fast delivery, and very friendly and helpful staff, ordering online was very easy and quick.

Barry in rutherglen was very knowledgeable polite and helpful
Very happy chirpy guy

Credit to the business

Absolutely brilliant staff and products. Trevor assisted and supported me choosing the right items to ensure our diy project went smoothly. Will definitely be a returning customer and highly recommend. Very much appreciated.

Nothing was too much trouble for the guys at the Rotherham store.
My project was only a small one, but never the less, the advice on materials was spot on.
Mic
Rotherham South Yorkshire.

Excellent staff very friendly and helpful product not in stock but there the next day would not hesitate to recommend

The Rotherham branch had everything I needed at a decent price. The ordering process was easy and I got a nice phone call to confirm the click and collect was ready as well as a text. Nice touch! It was an easy collection with a nice guy behind the counter too. I’ll not hesitate going back again.

The guy who served me was brilliant and very knowledgeable and helpful

Dropped by today for a few bits and can honestly say that the service by the two members of staff was fantastic. Good honest advice and guidance despite me only spending a few quid. Thank You.
.

Great service from start to finish. The gentlemen that processed my order was very helpful.

Very easy to sort a click and collect order online. Staff member was extremely polite and helpful when I did collect. Would not hesitate to use again and to recommend Eurocell highly.

Visited Eurocell with an idea. Advised us on the products we would need to to do the job, absolutely bang on, they know their stuff. Job now done, looks fantastic, thanks Eurocell 😀

I visited the Rotherham branch yesterday morning to buy a piece of boarding .
I was greeted by 2 of the most well mannered men who gave me information about the item I was purchasing . Instantly I thought … WHY can’t everyone be like these 2 guys . It was an absolute pleasure to go somewhere and not be treated as an idiot who doesn’t know the first thing about DIY… which unfortunately I don’t.
These 2 guys steered me in the right direction, whilst showing me other products that I had shown an interest in.
Eurocell should be proud of these 2 guys
Trevor and Mark I believe they are called … all there is to say it was most definitely a 5 STAR experience…..
Thankyou.

Great service from the Rotherham branch

Easy to order online and easy to collect.
Extremely expensive though which I can’t imagine the ‘trade’ pays.

Friendly, helpful and efficient staff, great products at reasonable prices, awesome 😎👍