On first visit the day after ordering, was told item was out of stock and being collected from another branch. Should really say " Not in stock at this branch" when ordering online, so I could ha... Se mere
Lokation
Skift lokationUnit 5 Lockoford Trade Park, Lockoford Lane, S41 7JB Chesterfield, East Mids & South Yorkshire, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ordered a couple of 5m lengths of fascia board online for a project. The boards were delivered within hours of ordering to my great surprise. Excellent customer service. Will definitely use again!
I think Eurocell is very good because I ordered online and the prices are very competitive. Notified when order was ready to collect. Went into store and customer service was excellent. Very friendl... Se mere
The fact that I have been looking for a certain trim , but couldn't find it , then I found your company , reasonably close and no min order , and plenty of in stock
Virksomhedsoplysninger
- Leverandør af byggematerialer
- Leverandør af havebygninger
- Marked for byggematerialer
- Leverandør af PVC-vinduer
- Butik med tagmaterialer
- Leverandør af vinduer
Om Eurocell plc - Chesterfield
Skrevet af virksomheden
Kontaktoplysninger
Unit 5 Lockoford Trade Park, Lockoford Lane, S41 7JB, Chesterfield, East Mids & South Yorkshire, Storbritannien
- 01246 202 968
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 93 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Delivery service isnt good
Ok if you want pick something up. Thats if they have it in stock. However the "free delivery when you spend over £50" is a joke. Ordered twice and took nearly 2 weeks to come and you dont even get any idea when its coming as theres no tracking.

Besvarelse fra Eurocell plc - Chesterfield
Easy to order online.
Easy to order online.
Delivered the next day.
Very efficient.
Thankyou.
Good company delivery was fast had…
Good company delivery was fast had everything I needed
Well stocked and very reasonably priced
The fact that I have been looking for a certain trim , but couldn't find it , then I found your company , reasonably close and no min order , and plenty of in stock
Delivered what I needed in 14 hours
Delivered what I needed in 14 hours, can’t complain about that!
Good service
Always helpful and knowledgeable if items not in stock will always try and get it in soon as decent offers on some products
good quality products / very helpful…
good quality products / very helpful staff
Eurocell quality goods
Great customer service but great availability and ease of collection for quality products
So I have ordered and paid for some…
So I have ordered and paid for some skirting boards from the website and also chose to have them delivered. The website informed me the order would be sent to my local depot then delivered to me. After ringing them 3-4 times within an hour of them closing but receiving no answer (Monday) I have managed to speak with someone today (Tuesday). I explained that I had chosen items and paid for them on the website and after asking and finding my name was then told that it wasn't a stocked item for their depot and would be delivered to them next Tuesday and hopefully delivered to me Wednesday which is over a week away. I was hoping to do the work this weekend. I have used Eurocells products before (and they are good products), actually visiting the depot and selecting items and have had them delivered the same day but it seems ordering online is a more drawn out process. Disappointed.
Online ordering
I think Eurocell is very good because I ordered online and the prices are very competitive. Notified when order was ready to collect. Went into store and customer service was excellent. Very friendly and helpful.
Collection unsuccessful
Arrived to collect, waited for 30 minutes whilst the shop assistant messed about with their computer system due to apparent lack of training and then watched as they searched around in the warehouse only to find that my order couldn’t be found! I had to reschedule collection to the next day wasting my time and petrol cost. Lack of staff training and a badly managed warehouse.

Besvarelse fra Eurocell plc - Chesterfield
Order oversight
I awaited notification that my online order was ready for collection. This never came. The branch appeared to be unaware that the order had been placed until I eventually called in. There had been some sort of oversight.
The price of the ordered products was very competitive and good value.
A great experience
A brilliant experience from start to finish. Joanne ( with a smile on her face) could not have done more to help. Will use the branch on all similar jobs! Keep up the good work!
First time purchasing from Euro sale…
First time purchasing from Euro sale staff very friendly only two happy to help staff member who helped me with my purchase was Joanne at the Chesterfield brunch was very helpful first time I have took a project like this on and wasn't sure about fitments and sizes and she walked me through it step by step showing me the different parts and component will definitely be using again in the future😃👍
Really enjoy dealing with the…
Really enjoy dealing with the Chesterfield Branch and in particular Joanne, Her customer service and product awareness is invaluable to me. Its a shame I cant place my orders for other Eurocell branches across the country direct with her!
Excellent Customer Service!
Ordered a couple of 5m lengths of fascia board online for a project. The boards were delivered within hours of ordering to my great surprise. Excellent customer service. Will definitely use again!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







