The experience was immaculate! All the staff were extremely welcoming, friendly and so helpful. I had the Hammam Bath and it was great! Would definitely recommend. Umer was professional, gentle and kn... Se mere
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Se, hvad kunderne siger
I visited on a quiet Tuesday after work. The place was clean and the service was amazing. The treatment rooms were beautifully appointed and very well worth the money. I can’t wait to return and rela... Se mere
The spa seems to be poorly managed. It was definitely overbooked when we went, there was no room in the jacuzzi and we ended up having to leave early. The spa is a lot smaller than expected. The sauna... Se mere
Elena was so lovely and the girls working on massages on the 22/9/26 were lovely too, we were well looked after and would definitely recommend!!
4,0
God
99 anmeldelser
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Har besvaret 84 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I had the best time.
I recently went to Euphoria Spa and really lovely experience. The staff were professional and welcoming from the moment I arrived. The spa is very clean and well looked after, and the whole place has a calm, relaxing feel. Feels like a bit of a hidden gem in London.
The physiotherapy session was honestly the best I’ve ever had. The therapist was very professional and I could feel my body feeling better.
Would definitely go back.
2. april 2026
Uopfordret anmeldelse
Besvarelse fra Euphoriaspa
Thank you so much for your beautiful review. Reading your kind words truly means a lot to our team.
We are delighted that you felt welcomed from the moment you arrived and that you enjoyed the peaceful atmosphere of our spa. It’s especially rewarding to hear that your physiotherapy session was the best you’ve ever had and that you left feeling the difference. Our therapists are passionate about providing the highest standard of care, so your feedback will mean a great deal to them.We truly appreciate you taking the time to share your experience and are already looking forward to welcoming you back for another relaxing and restorative visit.
We came for our anniversary and booked…
We came for our anniversary and booked the hammam and massage package – it was such a lovely experience. The whole place feels really clean, calm, and smells beautiful.
The hammam was so relaxing, and the massage after was perfect – just the right pressure and really professional. We both left feeling completely relaxed.
A really special way to spend our anniversary. Would definitely come back.
17. april 2026
Uopfordret anmeldelse
Besvarelse fra Euphoriaspa
Thank you so much for your lovely review.
We’re delighted to hear you enjoyed your anniversary visit and that both the hammam and massage experience helped you feel relaxed. It’s wonderful to know our team contributed to making your special day memorable.
We really appreciate your kind words and hope to welcome you back again soon.
I went there for my birthday last week…
I went there for my birthday last week and I was welcomed by Sam at the reception. He was really friendly and really helpful! So were the rest of the staff. The place was really clean and the service was more than great. It really made my birthday special and I recommend anyone who wants to pamper themselves to go there!!!
14. april 2026
Uopfordret anmeldelse
Besvarelse fra Euphoriaspa
Thank you so much for your lovely review.
We’re delighted to hear you chose to celebrate your birthday with us and that Sam and the rest of the team made you feel so welcome. It’s wonderful to know you enjoyed the service and found everything clean and well looked after.
Your kind words mean a lot to us, and we’re so pleased we could help make your special day memorable. We hope to welcome you back again soon for another relaxing visit.
Booked for hammam ritual
Booked for hammam ritual, one of the best things I have experienced so far. Thanks to umer for the treatment.
4. april 2026
Uopfordret anmeldelse
Besvarelse fra Euphoriaspa
Thank you so much for your lovely review.
We’re delighted to hear that you enjoyed your Hammam ritual and had such a great experience. We’ll be sure to pass your kind words on to Umer — he’ll be really pleased to know his treatment made such a positive impression.
We truly appreciate your feedback and hope to welcome you back again soon.
Had a lovely experience
Had a lovely experience, feeling so light
15. april 2026
Uopfordret anmeldelse
Besvarelse fra Euphoriaspa
We’re really happy to hear you had a lovely experience and left feeling so light and refreshed. We look forward to welcoming you back again soon.
Made my birthday worthwhile
Made my birthday worthwhile. Loved it
12. april 2026
Uopfordret anmeldelse
Besvarelse fra Euphoriaspa
We’re delighted to hear we could help make your birthday special, and that you enjoyed your experience with us. We truly appreciate your kind words and hope to welcome you back again soon.
The staff made our experience an…
The staff made our experience an unforgettable one. Very polite and always ready to help. The place was clean and very pleasant.
Recommend it 100%
9. april 2026
Uopfordret anmeldelse
Besvarelse fra Euphoriaspa
Thank you so much for your lovely feedback. We’re really pleased to hear you had an enjoyable experience and felt well looked after by our team.
Great experience
This was a great experience and really relaxing. Perfect for a birthday gift
6. april 2026
Uopfordret anmeldelse
Besvarelse fra Euphoriaspa
Thank you for your kind feedback. We’re delighted to hear you had a great and relaxing experience, and that it made a perfect birthday gift.
We really appreciate you taking the time to share your review and hope to welcome you back again soon.
Not what I was expecting …:
Was gifted 50 minute massage with 1 hour access to the spa for Mothers Day. The massage was lovely but apart from that I was very disappointed. Lots of the ‘rooms’ smelt damp, there was black mould on the ceiling in the changing area and there is a charge for robes and flip flops which I was not expecting. Two of the rooms were essentially shower rooms and all that was available for me was a sauna - which was nice - a steam room and a ‘salt room’. Members of staff were lovely and were constantly moping the floors, but the mops looked filthy.
26. marts 2026
Uopfordret anmeldelse
I had a very disappointing experience…
I had a very disappointing experience at Euphoria Spa.
This visit was a Mother’s Day gift from my son, so it was meant to be something special and relaxing. Unfortunately, it was the complete opposite.
The therapist appeared unhygienic and had a strong smell of sweat, which made the experience extremely uncomfortable. The treatment room was far too bright and did not feel like a calm or relaxing environment at all. On top of that, the massage itself was not good, and the therapist was quite rude and unwelcoming.
To make matters worse, I was asked to go into a treatment room that was not even ready.
A spa should be a place where you feel calm, relaxed and cared for, but this experience left me stressed and very disappointed.
I would not recommend this spa based on my experience.
19. marts 2026
Uopfordret anmeldelse
Besvarelse fra Euphoriaspa
Thank you for your feedback.The concerns you describe are not representative of the standards we strive to maintain. As we cannot identify your booking from this review, please contact us directly so we can investigate and address your concerns.
Shehla was amazing the massage was…
Shehla was amazing the massage was fantastic I will definitely be back xx
27. februar 2026
Uopfordret anmeldelse
Besvarelse fra Euphoriaspa
Thank you so much for your lovely review.
We’re delighted to hear you had a fantastic massage and that Shehla took such great care of you. We’ll be sure to pass on your kind words to her.
We really appreciate your feedback and look forward to welcoming you back again soon.
Had a great solo experience here
Had a great solo experience here, jacuzzi was relaxing and sauna was great. Staff was friendly and especially Celine, she was a great masseuse i would strongly recommend her. Will definitely be back
17. februar 2026
Uopfordret anmeldelse
Besvarelse fra Euphoriaspa
Thank you for your lovely feedback. We’re delighted to hear you had a relaxing experience and enjoyed the jacuzzi and sauna.
We’ll be sure to pass your kind words on to Celine — she’ll be very pleased to hear them. We look forward to welcoming you back soon.
I believe in second chances !
I had a previous visit at this spa and came away feeling disappointed for various reasons. HOWEVER after receiving a genuine and sincere apology from the Manager for my previous experience, i am grateful for the opportunity of giving the spa another try! I believe in second chances .... let's hope for a nicer experience. Thank you Sam
18. februar 2026
Uopfordret anmeldelse
Besvarelse fra Euphoriaspa
Thank you for your feedback. We’re pleased to hear you found our reception team welcoming.
We have taken your comments on board as part of our ongoing review of standards and guest experience.
As a gesture of goodwill, we would be happy to invite you back for a complimentary visit so you can experience the spa again. Please contact us directly and we will arrange this for you.
WORST massage experience I’ve ever!!!!!
WORST massage experience I’ve ever had!!! I booked a Swedish massage and a one-hour spa session. The massage felt very disorganised, she applied pressure in random places, far too hard and didn’t seem to know what she was doing.
After working around my ankle, I felt a sharp pain. I’d never had pain there before and nearly a week later it’s actually getting worse. I’ll now need to see a doctor because of this....
This was EXTREMELY disappointing. You really need to employ properly trained, qualified therapists rather than risking clients’ wellbeing!!!
7. februar 2026
Uopfordret anmeldelse
Besvarelse fra Euphoriaspa
We take feedback of this nature very seriously. However, we are unable to identify any booking matching this experience from our records.
All of our therapists are trained and qualified, and client safety is always a priority. We would ask the reviewer to contact us directly with their booking details so that we can investigate this matter fully.
Massage from Selene and Afrah
Massage from Selene and Afrah, sorry if I got that wrong… Were amazing. The vibe and spa was spot on. Would definitely recommend
23. januar 2026
Uopfordret anmeldelse
Besvarelse fra Euphoriaspa
Thank you for your lovely feedback. We’re delighted to hear you enjoyed your experience.
We really appreciate your recommendation and hope to welcome you back again soon.
Nice little spa
Nice little spa. Not too far from bank station. Hidden down a alleyway. It's in the basement.
Nice and clean. Not very big. The staff are lovely. The jacuzzi was nice and warm. The only steam room is in the hammam room.
Worth getting the Groupon voucher.
3. januar 2026
Uopfordret anmeldelse
Besvarelse fra Euphoriaspa
Thank you for your kind feedback. We’re glad you enjoyed your visit.
We appreciate you taking the time to share your experience and hope to see you again soon.
The hospitality was top notch
The hospitality was top notch, the massage was great quality and I'd definitely recommend.
2. januar 2026
Uopfordret anmeldelse
Besvarelse fra Euphoriaspa
Thank you for taking the time to share your feedback. We’re delighted you had such a positive experience and enjoyed the quality of your treatment. Your recommendation means a lot to the team, and we look forward to welcoming you back.
I had a lovely experience at Euphoria…
I had a lovely experience at Euphoria spa. The premises were beautiful and very clean. I was welcomed by the team who were very friendly and helpful 💕
The treatment rooms had so much selection, I thoroughly enjoyed the sauna, salt room, jacuzzi and green room.
My deep tissue massage was perfect and just what I needed.
Everything was perfect and I will love to visit again soon! 💗
29. december 2025
Uopfordret anmeldelse
Besvarelse fra Euphoriaspa
Thank you so much for your lovely feedback. We’re really pleased to hear you had such an enjoyable and relaxing experience, and that you were able to make the most of the different facilities.
It’s wonderful to know your deep tissue massage was just what you needed. We really appreciate your kind words and look forward to welcoming you back again soon.
I had such an amazing time in Euphoria…
I had such an amazing time in Euphoria spa. Very friendly staff and one of the best physiotherapy done by Shehla. Facilities are very clean and beautiful. I will definetelly be back
23. december 2025
Uopfordret anmeldelse
Besvarelse fra Euphoriaspa
Thank you for your lovely feedback. We’re delighted to hear you had such an enjoyable experience and that you found the spa clean and welcoming.
It’s great to know you especially enjoyed your treatment with Shehla. We really appreciate your kind words and look forward to welcoming you back again soon.
Great experience - highly recommended
I had a great experience here! It's located in the heart of the City, but they've managed to create a very serene and relaxing atmosphere. The spa is beautiful and well-maintained, and the staff are incredibly friendly and helpful. When a couple of staff members were off sick, the manager went out of his way to make sure we were accommodated and received wmore than we expected.
23. december 2025
Uopfordret anmeldelse
Besvarelse fra Euphoriaspa
Thank you for your lovely feedback. We’re really pleased to hear you had such a relaxing experience and appreciated the atmosphere, facilities, and team.
It’s especially great to know our manager was able to step in and ensure you were well looked after on the day. We really appreciate your kind words and hope to welcome you back again soon.
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