My Popham blackouts were delivered on time and the unboxing and the contents were great. I was impressed with the overall packaging and the fact that a shoe horn was placed in the box also deserves to... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
There is not one fault to be found purchasing from Mallet, the delivery is always fast, quality of runners are like none on the market. My go to for purchasing gifts, every single time it has never le... Se mere
Virksomheden har svaret
Verschrikkelijk bedrijf. Ik had per ongeluk twee bestellingen geplaatst met 1x een zelfde paar. Foto’s gestuurd, schoenen teruggestuurd en worden niet teruggenomen. Ik heb ze niet gedragen maar... Se mere
Virksomheden har svaret
My purchase came earlier then I excpected. The tracking of the package didn’t work so that’s why I was surprised. The shoes, wauw great quality. Nice design, a great combo between casual and sportive... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Mallet is a luxury footwear brand committed to innovative design and exceptional craftsmanship. Founded in 2015 to redefine the luxury trainer market, Mallet combines high-end materials with distinctive style, making aspirational luxury accessible. Rooted in London, Mallet’s designs are inspired by the city’s dynamic culture, with styles named after iconic streets and neighbourhoods. This connection reflects the brand’s journey from its London origins to becoming a recognised leader in modern luxury footwear and clothing.
Kontaktoplysninger
London, Storbritannien
- team@mallet.com
- eu.mallet.com
3,8
God
73 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra MALLET (EU)
Thank you Mary for taking the time to provide us with your valuable feedback.
Your insights regarding our products and services are greatly appreciated by everyone at Mallet Footwear. We consider your input essential as we strive to deliver the highest level of service & superior merchandise to all our customers.
Thank you for your continued support.
Have a lovely rest of your day and look forward to dealing with you again in the near future.
Mallet
The material is terrible....
The material is terrible..... less than a week of use.....i need my money back please ...
7. juli 2025
Besvarelse fra MALLET (EU)
Thank you Edwin for taking the time to provide us with your feedback and we are saddened to hear what has happened.
I can see you only emailed the team today and we have asked for more images. If you can kindly provide these, we can continue to help you.
Wishing you a lovely rest of the day,
Mallet
Never received package no response to…
Never received package no response to emails detailing missing package
No refund
1. juli 2025
Besvarelse fra MALLET (EU)
Thank you for taking the time to provide us with your feedback and we are saddened to hear what has happened.
The team have been emailing you but I am not sure you are receiving our replies? Please check your spam. If not, please DM us on facebook and the team will discuss on there.
The package was delivered on 10th July with the GPS at your exact location.
EDIT: An investigation is ongoing with DPD regarding your parcel as the information you provided differs to what we was provided. We couldn't refund you due to the chargeback that you placed on your order. I believe this has now been resolved.
Have a lovely rest of your day!
Mallet
Besvarelse fra MALLET (EU)
Thank you Sandra for taking the time to provide us with your valuable feedback.
Your insights regarding our products and services are greatly appreciated by everyone at Mallet Footwear. We consider your input essential as we strive to deliver the highest level of service & superior merchandise to all our customers.
Thank you for your continued support.
Have a lovely rest of your day and look forward to dealing with you again in the near future.
Mallet
Besvarelse fra MALLET (EU)
Thank you Massimo for taking the time to provide us with your valuable feedback.
Your insights regarding our products and services are greatly appreciated by everyone at Mallet Footwear. We consider your input essential as we strive to deliver the highest level of service & superior merchandise to all our customers.
Thank you for your continued support.
Have a lovely rest of your day and look forward to dealing with you again in the near future.
Mallet
Trainers are not what I had in mind…
Trainers are not what I had in mind absolutely 100 times better look fantastic so comfortable my son even taught they where cool looking.
7. juli 2025
Besvarelse fra MALLET (EU)
Thank you Chris for taking the time to provide us with your valuable feedback.
Your insights regarding our products and services are greatly appreciated by everyone at Mallet Footwear. We consider your input essential as we strive to deliver the highest level of service & superior merchandise to all our customers.
These kind of surprises are the best! We are also happy they got your son's approval!
Thank you for your continued support.
Have a lovely rest of your day and look forward to dealing with you again in the near future.
Mallet
There is not one fault to be found…
There is not one fault to be found purchasing from Mallet, the delivery is always fast, quality of runners are like none on the market. My go to for purchasing gifts, every single time it has never let down
26. juni 2025
Besvarelse fra MALLET (EU)
Thank you for taking the time to provide us with your valuable feedback.
Your insights regarding our products and services are greatly appreciated by everyone at Mallet Footwear. We consider your input essential as we strive to deliver the highest level of service & superior merchandise to all our customers.
We hope you enjoy the rest of your day and look forward to dealing with you again in the near future.
Mallet
I find it REALLY irritating when a…
I find it REALLY irritating when a business makes it difficult to unsubscribe from an overbearing number of emails.
Sorry, I expected there was an agreement where this had to be available.
If there is a place to unsubscribe I can’t find it.
Therefore if you read this
UNSUBSCRIBE ME
29. juni 2025
Uopfordret anmeldelse
Besvarelse fra MALLET (EU)
Thank you Chris for taking the time to provide us with your valuable feedback and I am sorry that you are receiving too many marketing emails. You are more than welcome to unsubscribe yourself by clicking the link at the bottom of one of the emails. If not, please email team@mallet.com and we will remove you from our mailing list.
We look forward to to hearing from you soon,
Mallet
Besvarelse fra MALLET (EU)
Thank you Ozlem for taking the time to provide us with your valuable feedback.
Your insights regarding our products and services are greatly appreciated by everyone at Mallet Footwear. We consider your input essential as we strive to deliver the highest level of service & superior merchandise to all our customers.
We hope you enjoy the rest of your day and look forward to dealing with you again in the near future.
Mallet
Besvarelse fra MALLET (EU)
Thank you Enny for taking the time to provide us with your valuable feedback.
Your insights regarding our products and services are greatly appreciated by everyone at Mallet Footwear. We consider your input essential as we strive to deliver the highest level of service & superior merchandise to all our customers.
We hope you enjoy the rest of your day and look forward to dealing with you again in the near future.
Mallet
Besvarelse fra MALLET (EU)
Thank you Dylan for taking the time to provide us with your valuable feedback.
Your insights regarding our products and services are greatly appreciated by everyone at Mallet Footwear. We consider your input essential as we strive to deliver the highest level of service & superior merchandise to all our customers.
We hope you enjoy the rest of your day and look forward to dealing with you again in the near future.
Mallet
Nice and good quality
5. juni 2025
Besvarelse fra MALLET (EU)
Thank you for taking the time to provide us with your valuable feedback.
Your insights regarding our products and services are greatly appreciated by everyone at Mallet Footwear. We consider your input essential as we strive to deliver the highest level of service & superior merchandise to all our customers.
We hope you enjoy the rest of your day and look forward to dealing with you again in the near future.
Mallet
Très correct
Bon produit, livré dans un délais très court , un emballage de luxe, des modèles de chaussures hors du commun…!!
5. juni 2025
Besvarelse fra MALLET (EU)
Thank you for taking the time to provide us with your valuable feedback.
Your insights regarding our products and services are greatly appreciated by everyone at Mallet Footwear. We consider your input essential as we strive to deliver the highest level of service & superior merchandise to all our customers.
We hope you enjoy the rest of your day and look forward to dealing with you again in the near future.
Mallet
Besvarelse fra MALLET (EU)
Thank you for taking the time to provide us with your valuable feedback.
Your insights regarding our products and services are greatly appreciated by everyone at Mallet Footwear. We consider your input essential as we strive to deliver the highest level of service & superior merchandise to all our customers.
We hope you enjoy the rest of your day and look forward to dealing with you again in the near future.
Mallet
My Popham blackouts were delivered on…
My Popham blackouts were delivered on time and the unboxing and the contents were great. I was impressed with the overall packaging and the fact that a shoe horn was placed in the box also deserves top marks. Plus some extra laces. Will definitely 👍 checkout other Mallet items.
15. maj 2025
Besvarelse fra MALLET (EU)
Thank you for taking the time to provide us with your valuable feedback.
Your insights regarding our products and services are greatly appreciated by everyone at Mallet Footwear. We consider your input essential as we strive to deliver the highest level of service & superior merchandise to all our customers.
We hope you enjoy the rest of your day and look forward to dealing with you again in the near future.
Mallet
Fast delivery great shoes
30. april 2025
Besvarelse fra MALLET (EU)
Thank you for taking the time to provide us with your valuable feedback.
Your insights regarding our products and services are greatly appreciated by everyone at Mallet Footwear. We consider your input essential as we strive to deliver the highest level of service & superior merchandise to all our customers.
We hope you enjoy the rest of your day and look forward to dealing with you again in the near future.
Mallet
You are the best!
11. april 2025
Besvarelse fra MALLET (EU)
Thank you for taking the time to provide us with your valuable feedback.
Your insights regarding our products and services are greatly appreciated by everyone at Mallet Footwear. We consider your input essential as we strive to deliver the highest level of service & superior merchandise to all our customers.
We hope you enjoy the rest of your day and look forward to dealing with you again in the near future.
Mallet
Fantastic service and the most…
Fantastic service and the most comfortable sneakers I have ever worn…look pretty cool too 😉
22. april 2025
Besvarelse fra MALLET (EU)
Thank you for taking the time to provide us with your valuable feedback.
Your insights regarding our products and services are greatly appreciated by everyone at Mallet Footwear. We consider your input essential as we strive to deliver the highest level of service & superior merchandise to all our customers.
We hope you enjoy the rest of your day and look forward to dealing with you again in the near future.
Mallet
After 12 days of payment the shoes are…
After 12 days of payment the shoes are not delivered yet and they do not know what is going on!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
14. april 2025
Besvarelse fra MALLET (EU)
Thank you for taking the time to provide us with your feedback and we are saddened to hear what has happened.
With all EU orders, it does depend on the country and location on how long the courier can take to deliver. I can see you have been liaising with the Customer Service department who explained that whilst we appreciate the delivery was a little longer than expected, we have no control over how long the courier can take. The warehouse reached out to the shipping team to find out when this will be delivered which was followed up in an email to you the same day.
I have looked at the tracking and can see this has now been delivered so I hope you are pleased with your new purchase!
Have a lovely rest of your day!
Mallet
Besvarelse fra MALLET (EU)
Thank you for taking the time to provide us with your valuable feedback.
Your insights regarding our products and services are greatly appreciated by everyone at Mallet Footwear. We consider your input essential as we strive to deliver the highest level of service & superior merchandise to all our customers.
We hope you enjoy the rest of your day and look forward to dealing with you again in the near future.
Mallet
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.