Fabulous range of quality ethical products. Products I especially love are the evole eye serum, ishga body oil & body spray, scence naturel deodorants (I did absolutely love the smell of the schmidts... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Fabulous range of quality ethical products. Products I especially love are the evole eye serum, ishga body oil & body spray, scence naturel deodorants (I did absolutely love the smell of the schmidts... Se mere
Virksomheden har svaret
My order took six days to arrive and although you showed stock of the bitter orange lip salve when I ordered, you were out of stock and you sent me another scent. As this original scent was asked for... Se mere
Virksomheden har svaret
I can’t give a zero star review but I would if I could !! My order was placed and paid for on 06/07/23 and I still haven’t received it some 3 weeks later. I have emailed, messaged and tried to ri... Se mere
My package never arrived to me. It was delivered to someone who signed for it but was clearly not me and when I contacted the company to discuss this they did nothing to resolve the problem. They neve... Se mere
Cruelty Free & Ethical Beauty Brands. A collection of professional, award winning, handmade, small batch products. With a choice of Organic & Vegan products
Church Lane, YO42 4LS, Seaton Ross, Storbritannien
Product never turned up and didn't respond to emails about it.
I can’t give a zero star review but I would if I could !!
My order was placed and paid for on 06/07/23 and I still haven’t received it some 3 weeks later. I have emailed, messaged and tried to ring but with no result or reply. I understand that a business could be having problems BUT at least communicate with your customers or STOP taking orders you can’t fulfil.
This is very poor customer service and I am very disappointed . Next step is to try to recover my money via the bank.
EDITED to add that my order has arrived and I have increased the star rating . My comments about the lack of communication still stand however and if I had known that fulfilment of the order would take so long I would have bought from a different company.
Having ordered and paid for this product 2 weeks ago, I have still not received it - and now I have been asked how I rate the company!!!!
Changing my review as I have now received my order and the products are fantastic quality! However, still important to note that it took a really long time to arrive after ordering and I got no communication from the company despite multiple messages on Instagram, their website contact form and messenger about availability of stock / where my order was. Still really lovely products and brilliant ethos.
I had to wait a long time after my order , and tried to contact numerous times and never got any replies or updates.
You’re very lovely
Fantastic service, as ever! I ordered products for a friends birthday (which she was delighted with) and she said it was packaged beautifully, arrived in time and they also popped a little happy birthday note inside!
Brilliant service every time you guys - thank you! x
Amazing team and fabulous products. I'm always exited to receive my order.
So happy to have found this wonderful source of ethical, sustainable and cruelty-free products!! Excellent quality and super customer service, thank you ❤️
I bought Old Faithful Reunion oil based face cleanser. It came well packed and was delivered on time - I like the branding too (plain and simple). I was looking for a natural, ethical cleanser for older skin and this fits the bill perfectly. I was sceptical about how an oil could cleanse but have been very pleasantly surprised. It leaves my skin feeling clean and plump - I have no evidence that it has lessened wrinkles but it certainly feels that way. I am on my second bottle and will continue to use this product. Just looking for a natural, ethical, low fragrance moisturiser for older skin now!
Customer service experience from purchase through to delivery was excellent. Products purchased are a gift so can't comment specifically on them. However bought some items last year as a gift and feedback was very positive.
Gorgeous products with a conscience. Fantastic service with a lovely personal touch. 5 stars.
Great ethical product and quickly delivered. Highly recommended
I am extremely happy with my order. The products are absolutely lovely. My order was dealt with promptly and efficiently.
With regard to delivery, my products were presented/packaged beautifully.
Well done Ladies, I am very impressed and please keep up the good work.
Great communication and product delivered swiftly, all beautifully packaged. Would definitely use this company again
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.