Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
3,3
3 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Perfect! The images already came framed and were even better than advertised and the whole process was smooth as can be. Shipping to AU was quicker than expected.
Special thanks to Jalen for the clear communication and helping in making the right choices for sizing.
Will be back soon
Alex,
Ordered 3 framed pictures but when they arrived 2 of them had cracked glass. Tried to contact Ethetic to request replacements but received no reply.
Subsequently, I received a reply from Ethetic, who said they would they would send replacements of the damaged pictures. I received these yesterday and they are in good condition. Thank you.
Besvarelse fra ethetic
Hi Ellie,
I’m really sorry to hear your frames arrived damaged. That’s definitely not the experience we want for our customers.
I also wanted to clarify that the only message we received from your email came in shortly before this review was posted, and we have since sent a response. It’s possible your initial email hadn’t reached us, but we’re here and ready to help.
We offer free replacements on any items that arrive damaged, and we’ll get new frames sent out right away as soon as we receive photos of the damage.
Please check your inbox (and spam folder just in case), or feel free to reach out again — we’ll make sure this gets resolved for you as quickly as possible.
Thanks for your patience, and again, we sincerely apologize for this.
Only 2 out of 3 posters turned up. Followed up and got a response from owner but then nothing happened, even after several further reminders. Beware -these guys are not very professional
Besvarelse fra ethetic
Hi Alistair,
I’m really sorry about this and for how it was handled.
When the third poster was marked as delivered but hadn’t arrived, we opened an investigation with the shipping company. We didn’t receive a response from them, and unfortunately that led to us not following up with you as we should have. That’s completely our mistake.
I understand how frustrating this is, and I apologize for the lack of communication. We’ll be sending out a replacement for the missing item right away to make this right.
— Jalen, ethetic
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
