Scam...they will take your money and not replace or fix your phone. I paid my money payments, broke my phone, paid the deductible and sent my phone in. I never received my phone back nor a refund for... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
After searching for the best coverage for cell phones, I decided that Esurranty offered the best coverage for the premium charges. Esurranty also has very good ratings online. It is difficult online t... Se mere
great this offering exists since I bought an Apple Watch from a friend and apple won't cover after 30 days. I'm a little confused on the coverages available after reading all the docs but im sure if I... Se mere
The best insurance I have ever had. A very easy online claim form and within a short time the adjuster called me to get the phone repaired and or replaced. I have recommended and switched many (now ha... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
We are your #1 Rated Mobile Device Service Plan Provider. Our services through 3rd party providers cover all of your mobile devices as well as your laptop, computer and digital camera. We cover all devices no matter how old they are and we also offer theft coverage for most devices. Don't wait 30 days for your coverage to start, switch to esurranty™ from your current provider and not only will you receive a $20 account credit, your coverage will start today!*
Kontaktoplysninger
2,6
Under middel
1 t anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Lower deductible
I think it is ok insurance but I wish the lost or stolen deductible was lower
12. december 2018
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Besvarelse fra esurranty™
Thank you for taking the time to review us and for being a valued esurranty customer.
Not knowing how it might go with filing…
Not knowing how it might go with filing a claim with this company, I cannot give a higher rating. Signing up was easy, billing was easy. Hopefully they are a company that stands behind their clients
12. december 2018
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Besvarelse fra esurranty™
Thank you for taking the time to review us and for being a valued esurranty customer.
The process was simple and has good coverage
The process was simple and straightforward. I appreciate the complete coverage. I’m generally very careful with my phone, but accidents can happen, so I’m glad to have good insurance.
12. december 2018
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Besvarelse fra esurranty™
Thank you for taking the time to review us and for being a valued esurranty customer.
Cost effective
Purchasing insurance for my phones was easy and cost effective. It would have cost me twice the amount to be billed monthly by my phone co.company.
12. december 2018
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Besvarelse fra esurranty™
Thank you for taking the time to review us and for being a valued esurranty customer.
5 stars so far nothing happened to use…
5 stars so far nothing happened to use it but I called customer support and they were great
12. december 2018
Uopfordret anmeldelse
Besvarelse fra esurranty™
Thank you for taking the time to review us and for being a valued esurranty customer.
Easy and right to the point at purchase.
Purchase and follow through with esurranty is as convenient as anyone could expect. Fortunately, I've not had a claim experience to comment upon the extend to which that process is as strong as the front end.
11. december 2018
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Besvarelse fra esurranty™
Thank you for taking the time to review us and for being a valued esurranty customer.
Best insurance for the best price
After reviewing many insurance providers, I found that esurranty had the best coverage at the most reasonable price. The great reviews closed the deal. I would highly recommend.
11. december 2018
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Besvarelse fra esurranty™
Thank you for taking the time to review us and for being a valued esurranty customer.
Good policy
Good policy, very affordable. I would have liked to have had more information about how to raise a claim when needed, after purchase.
11. december 2018
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Besvarelse fra esurranty™
Thank you for taking the time to review us and for being a valued esurranty customer.
They won't respond properly when claim starts.
They didn't respond properly to any of my questions. The customer support tickets were never answered. They didn't respond to my emails also. I lost money and time. I would like to give less a star but didn't have option to do so. Only signing up is easy, They'll show hell after that. I raised many tickets for my refund and never got response.
8. december 2018
Besvarelse fra esurranty™
as stated on our web site we do not offer telephone support. All questions and concerns are dealt with promptly by customers submitting support tickets during normal business hours and through chat ticket support after normal business hours. Our response time is less than 15 minutes to valid support tickets.
Do not trust esurranty
Do not trust esurranty, and don't purchase a policy from them. My phone unexpectedly stopped working on September 8, 2018. The next day, we contacted esurranty. We followed their instructions for mailing my phone to them. Today is December 6, 2018, and we still have NOT received my phone back, and we also have NOT received any payment for the value of my phone. They don't always respond, and when they do, their answers don't always make sense. The last we heard at least a few weeks ago was that the Samsung repair center was going to ship the phone back to us. We still have not seen received it.
7. december 2018
Uopfordret anmeldelse
Besvarelse fra esurranty™
I’m sorry you are having an issue with your claim. Please send me your name and policy number so I can assist you better. You can also always send a support ticket for the fastest reply from our staff by logging into your account and clicking on the “send support ticket” link.
Unacceptable
I send my smart watch to repair, its been two months. I never got response. I tried reaching through phone, email, raising the tickets.
4. december 2018
Uopfordret anmeldelse
Besvarelse fra esurranty™
I'm sorry that there seems to be some miscommunication. Your account notes show that you were contacted 3 times letting you know the device was iCloud locked and could not be replaced until you removed it from that account. They also show that you disputed your policy and deductible payment to us. We can no longer assist you until your payments are brought current.
Easy to set up
Easy to set up. I have not needed to use the service yet, however it appears that it will be easy to use as well.
3. december 2018
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Besvarelse fra esurranty™
Thank you for taking the time to review us and for being a valued esurranty customer.
Sign up was easy
Sign up was easy, download and printing documents for records was simple. I have not had a need to make a claim as of yet, so we will see how that goes, if it is ever needed.
2. december 2018
Uopfordret anmeldelse
Besvarelse fra esurranty™
Thank you for taking the time to review us and for being a valued esurranty customer.
Before I came to Esurranty
Before I came to Esurranty, I read the reviews and saw a bunch of mix reviews. Some good and some bad. So I decided to take a risk and sign up with Esurranty. After signing up, I made sure to give in everything to make sure my account was activated. I, then, sent a email making sure that my account was active which was confirmed to me that it was. If I am not mistaken, two weeks later my phone's screen cracked from landing on a sharp rock/pebble. So I filled out my claim a little while later and was contacted by the claims manager within one and a half business days which made me really happy. So he told me that he was going to take care of everything and gave me two options. One was that I can ship it in or I can take it to a authorized repair center. I decided to take the second option since I thought it would be faster. So I let the claims manager know and he gave me instructions on what I should do and everything. So two days later, I took it into an Ubreakifix and had it fixed. That same day I sent in the receipt to which the claims manager responded that he would send to accounting for me to be reimbursed and then a check should be mailed out to me that Friday as long as it was verified with the store. That was on October 17th. Today its nearly December and I still haven't received any type of update on what happened to the check. I have tried contacting the claims manager 3 days ago but am still waiting for a response. Hopefully it turns out for the better but as of now they've taken the year worth insurance money and have not returned a reimbursement. Thankfully, i didnt send in my phone becuase who knows how long that would have taken.
30. november 2018
Uopfordret anmeldelse
Besvarelse fra esurranty™
I apologize for the issue you are having with your reimbursement. Please check your email and spam folder for updates from your assigned claims representative as they will explain the reason for the delay which is looking like a verification issue.
Besvarelse fra esurranty™
Thank you for taking the time to review us and for being a valued esurranty customer.
Easy Peasy
Easy Peasy!
Signing up was easy and straightforward, and the rates were very reasonable.
29. november 2018
Uopfordret anmeldelse
Besvarelse fra esurranty™
Thank you for taking the time to review us and for being a valued esurranty customer.
Easy to buy and device registratio
29. november 2018
Uopfordret anmeldelse
Besvarelse fra esurranty™
Thank you for taking the time to review us and for being a valued esurranty customer.
Great service
29. november 2018
Uopfordret anmeldelse
Besvarelse fra esurranty™
Thank you for taking the time to review us and for being a valued esurranty customer.
Much better pricing than my service…
Much better pricing than my service provider had by about half. Better deductibles too,
28. november 2018
Uopfordret anmeldelse
Besvarelse fra esurranty™
Thank you for taking the time to review us and for being a valued esurranty customer.
Very easy online access
28. november 2018
Uopfordret anmeldelse
Besvarelse fra esurranty™
Thank you for taking the time to review us and for being a valued esurranty customer.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.