The staff were helpful, but the website could be a bit clearer. For example it is not very clear that the AztecFlex student package includes both Aztec and AztecCrystal.
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The page was easy to use. My biggest complaint is that the shipping options were too limited. Ideally, we would have been able to do overnight shipping, which was not available, and use our own shipp... Se mere
Virksomheden har svaret
Well-made and easy-to-use online shop. Purchase history available. Just one star less because of an issue with payments by credit card during checkout. However, support is present, reacts within a rea... Se mere
This was first time buying from your e-store and was hesitant at first. I knew of Oxford instruments due to purchase of an EPR system. The e-store team was extremely helpful getting me through the p... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Leverandør af videnskabeligt udstyr
- Butik med elektronikreservedele og -komponenter
- Udstyrsleverandør
- Leverandør af laboratorieudstyr
Skrevet af virksomheden
Oxford Instruments PLC is a leading provider of high technology products and services to the world's leading companies and scientific research communities. The eStore was launched in 2020 with the aim of joining all of the Oxford Instruments business units together to offer a wide range of spare parts for our different systems, as well as a place where you can purchase all of your general lab consumables. We also offer software upgrades, online support, training and digital offerings across our multiple product ranges. Our range of microscopy accessories include a range of sample holders and grids, filaments and apertures, SEM specimen stubs and nanomanipulator spare parts. We stock a huge range of AFM probes from market leading brands including Olympus, Nanoworld, Asylum Research, Nanoandmore and Rocky Mountain. And if it's a spare part that you need, our system spares section has a range of CRYOSPARES®, Magnet Systems, Plasma Technology parts and EDS/EBSD spare parts for use with a range of Oxford Instruments High Technology systems.
Oxford Instruments eStore
Skrevet af virksomheden
- A one stop shop for all of your microscopy supplies, system spare parts and general consumables!
- Our eStore stocks a wide range of spare parts for our Oxford Instruments systems, as well a huge choice of general lab supplies and consumables along with accessories and upgrades. We also provide remote online assistance, should you require it, and can connect you with one of our experienced technicians in real-time. Face to face and online training courses, are also bookable through the store!
High quality products, fast delivery!
Same day dispatch!
Same day dispatch for all eStore orders placed before 12pm (excludes any items on pre-order)
Kontaktoplysninger
Halifax Road,Cressex Business Park, , HP12 3SE , High Wycombe , Storbritannien
- +44203 514 9208
- ecommerceteam@estore.oxinst.com
- estore.oxinst.com
4,2
God
138 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 33 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Item was in stock and turned up promptly
27. oktober 2025
Besvarelse fra Oxford Instruments eStore
Thank you for leaving us a great review!
Excellent customer service
Excellent customer service and they are always support you if you need any help or face any issue
10. september 2025
Great company to work with
Very easy to work with and super fast delivery you will be our go to from now on thank you.
29. august 2025
Besvarelse fra Oxford Instruments eStore
Hi David, thanks for leaving us a great review!
Good Service
28. august 2025
Besvarelse fra Oxford Instruments eStore
Thanks for leaving us a great review!
Payment system issue resolved
Payment system issue but very helpfully and promptly resolved by support
19. august 2025
Besvarelse fra Oxford Instruments eStore
Thanks for leaving us a great review!
Helpful customer service with website…
Helpful customer service with website ordering issues.
24. juli 2025
Besvarelse fra Oxford Instruments eStore
Thanks for leaving us a great review!
very fast delivery
well-designed website, fast delivery, various payment options, cheap shipping-costs
11. juli 2025
Besvarelse fra Oxford Instruments eStore
Thanks for leaving us a great review!
Besvarelse fra Oxford Instruments eStore
Thank you for leaving us a review!
Besvarelse fra Oxford Instruments eStore
Thank you for your review!
Simple ordering and software easy to be…
Simple ordering and software easy to be installed.
19. juni 2025
Besvarelse fra Oxford Instruments eStore
Thank you for leaving us a review!
Delivery time has not been respecte.
Delivery time has not been respecte.
Need to order 24 more but not confident.
Regards
19. juni 2025
Besvarelse fra Oxford Instruments eStore
Hello and thanks for leaving a review. If you order before 12pm Mon - Fri, your order is usually shipped that day and usually received the next working day. Sometimes, for instance, if there is paperwork that has to be filled in with the shipment because it contains a Hazardous item, it may take a little longer and that is why we do not guarantee next day delivery. We have a small team that handles the shipping and we try our best. Our shipping is still a lot quicker than on a lot of other similar websites.
Kind regards, Ecommerce Team
Every Oxford order is a disaster
Every Oxford order is a disaster. Payment is problematic-difficult, and the accounting often takes 6 months to a year to fix. I'm begging you to bring in someone that can overhaul your purchasing system so we can make orders more readily, but also ensure timely payment is made.
12. juni 2025
Besvarelse fra Oxford Instruments eStore
Hello, I am sorry you have had a bad experience with our payment and accounting system. Please could you share your order details with me so that I can try and have a look at what has happened as your email address is not registered in our system.
Quick Intervention
My purchase was lost in transit by UPS but the company quickly intervened and resent my purchase via Fedex overnight delivery.
16. maj 2025
Besvarelse fra Oxford Instruments eStore
Thank you for leaving us a review!
Everything has been fine
Everything has been fine, except that I had to pay it beforehand
20. maj 2025
Besvarelse fra Oxford Instruments eStore
Thanks for leaving us a review!
Fast Delivery, Swift Issue Resolution – Great Experience
I recently ordered two bottles of GE Varnish from Oxford Instruments, and I’m thoroughly impressed with both the product and the service. Although one bottle was missing from the initial delivery, the package arrived earlier than expected. Upon contacting customer support, the team responded immediately and resolved the issue by shipping the missing item on priority.
The professionalism, efficiency, and courtesy shown by the Oxford Instruments customer care and eStore team were truly outstanding. It's rare to experience such quick and thoughtful service. I’m extremely satisfied and confident in continuing to purchase from them in the future.
20. maj 2025
Besvarelse fra Oxford Instruments eStore
Thank you for updating your review. We are sorry that initially you did not receive the correct amount of items but we are pleased the issue has been sorted out for you so quickly.
Easy online shopping and fast shipping
15. maj 2025
Besvarelse fra Oxford Instruments eStore
Thanks for leaving us a great review!
This was first time buying from your…
This was first time buying from your e-store and was hesitant at first. I knew of Oxford instruments due to purchase of an EPR system. The e-store team was extremely helpful getting me through the process and now next time I know what to expect and complete when ordering from here.
15. maj 2025
Besvarelse fra Oxford Instruments eStore
Thanks for leaving us a great review!
If you have shipped this order I have…
If you have shipped this order I have not received it,so I don't know where it is.
Thanks Gary
9. maj 2025
Besvarelse fra Oxford Instruments eStore
Hi Gary, sorry there has been an issue with you receiving your order, please could you share some more information on this order as we do not have an account registered in your name or email address. Can you let me know which eStore you placed the order on?
good program
28. april 2025
Besvarelse fra Oxford Instruments eStore
Thanks for leaving us a great review!
Order easy to place
Order easy to place, and fast processing: product expedition the next day.
24. april 2025
Besvarelse fra Oxford Instruments eStore
Thanks for leaving us a great review!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.