I have been afflicted customer for several years, about two years ago I had a return. The refund amount was pennies in comparison. I felt the return process was horrible. Then they revamped. Took a... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I am extremely disappointed with this experience. I placed my order on 3/6/26 with an expected delivery date of 3/9/26. When nothing arrived, I called on 3/25 and was told it would be delive... Se mere
Many catalogs offer buy now pay later plans, however this one feels like a scam that you'll want to steer clear of. because the way legitimate plans work is you pay in installments, however with espec... Se mere
I placed order with deferred billing date of 2/15/2023. My debit card was charged full amount today. Hung up on three times trying to cancel order. Used appropriate code for defferment. This is second... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Especially Yours® offers a wide assortment of Fashionable, Versatile Wig and Hair piece styles and clothing for the fashion-conscious Black woman. From special occasion to everyday wear, Especially Yours has hair fashions for everyone easy synthetic styles, human hair designs, falls and headband styles, fashion add-ons, hair pieces, and weaves.
Kontaktoplysninger
1,3
Dårlig
87 anmeldelser
Har ikke besvaret negative anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Rude and Wrong
Package sent to wrong address.
Have receipt to prove otherwise. Faxed it to them.
Denial and “Too bad so sad” attitude by their customer service. Tried to make me out as a liar.
Very disappointing. Can’t EVER order from them again.
31. januar 2019
Uopfordret anmeldelse
Just got off of the phone with a rude…
Just got off of the phone with a rude customer service lady with an accent. I returned an ugly wig and paid for it to be mailed back. The post office told me the label was not paid for. So, EY told me they deducted 7.99 for postage label. You see where this is going, right? Needless to say I am still trying to get my refund weeks later. BUT WHY IS THEIR CUSTOMER SERVICE SO IGNORANT AND RUDE? my mom, aunts and I are done with them
14. oktober 2018
Uopfordret anmeldelse
I ordered 2 items to be shipped to 2 addresses. My order confirmation for order E3759169 confirmed the 2 addressed. They sent both to the same address. When contacted, they refused to send my item.
I ordered 2 items to be shipped to 2 addresses. the order confirmation showed both items and both addresses. they shipped both items to a single address. When I spoke to customer service they said that I would have to get my item back from my friend; they would not ship it again. This is terrible policy. They were totally uncooperative.This was their mistake and they flatly refused to make it right.
11. maj 2018
Uopfordret anmeldelse
Don’t know where in the return policy…
Don’t know where in the return policy it say that they send your stuff to clarity. Cause I know the book isn’t say anything about it. And when I call and ask something bout it they never mention it to me. Then when you call and ask question they get nasty. So when you get in the same tone it’s a problem. I will never order anything from them again.. I am going to review them on verything even my YouTube channel. This company will never have any good luck !
6. marts 2018
Uopfordret anmeldelse
Disgusting Ripoff Company!
AVOID!! AVOID!! AVOID!! Probably one of the worse companies in the history of the internet. I bought 10 wigs from EY. Some are so fake looking I've seen better "hair" on toys at the Dollar Store. Others resembled something that should be fed to livestock. I don't dare go near horses as one might think it is a bale of hay and start eating off the top of my head. Two look like Brillo pads that I could use to scrub my skillets to a like-new shine. All are a ratchet mess and whether used for a clown, birds nest or rat's nest, they would be equally interchangeable. In addition, they have horrible customer service. They force you to buy their junk wigs by demanding "exchange only". However, what they show in pictures and what they send are two different things. Two exchanges were matted and smelly. One agent didn't even know what kind of caps the wigs had! I returned the first using their pre-paid label and they deducted $8 from my refund. (I can return them myself for $3.) None of these wigs were remotely even close to what the picture looked like. In addition, they will charge a whopping $19 "restocking fee" at their discretion! I'm out a couple hundred $$ and no wigs to wear!. Lesson learned. Avoid this place and shop elsewhere. Buyer beware.
8. oktober 2017
Uopfordret anmeldelse
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