I am a 72-yr old solo female traveler — and eSim staff are consistently clear, kind, and effective in solving my misunderstandings. EG, I keep buying bundles instead of topping up. Today NEMS got it... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
I am a 72-yr old solo female traveler — and eSim staff are consistently clear, kind, and effective in solving my misunderstandings. EG, I keep buying bundles instead of topping up. Today NEMS got it... Se mere
Virksomheden har svaret
Bit of a technophobe. Downloaded and installed ESIM-on no problem but couldn’t get it to connect. Used the WhatsApp help and was cobra very quickly by Kim who spent some time trying to understand my... Se mere
Just went through the purchase and set up with Andoi, via WhatsApp. Being a person of a "particular age" - I'm often dumbfounded by tech in most forms! My much younger family members and friends rec... Se mere
The big telecom companies are sharks feeding off people who don’t know about, or daren’t try eSIM/eSIMs. If we had used EE we would have paid, in a day, what eSIM deliver for 15 days. Even more im... Se mere
eSIM-On keeps travelers connected at an affordable cost anywhere in 180 countries worldwide. Say good bye to the fear of exorbitant roaming costs - eSIM-On will provide you with worldwide mobile coverage, on 4G and 5G. Browse today one of 800 prepaid bundles - No subscriptions, no surprises. eSIM-On is a universal solution for leisure and business travelers, from the backpacker all the way to the CEO!
10 ANSON ROAD, 079903, Singapore, Singapore
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I've had a great experience with Nems,
They helped me set up the eSIM even though I don't have the first clue of how to do so.
Would recommend!
I’m useless and Carl from eSim helped me to set it up step by step and works beautifully. Was very easy to understand the steps and bang worked immediately. Very please customer. Also the eSim works very well in UK - I came here regularly and makes my life so much easier. Thank you
Outstanding and patient customer service - all personally tailored and very efficient! Would never use another esim provider!
Great product, and even better customer service too!
I saw an advert in the Times to try this eSim when I was going to Georgia. It is not a country that my current mobile network provider (EE) offer a reasonable package.
The installation was simple and I got message that it will work when I arrive. And it did!
The speed of download was good and eSIM-On has partnered with some good providers that offered reliable 4G pretty much throughout our trip in Tbilisi. One of the speed tests showed 199Mbps download 4Mbps upload.
When I had to ask for support via WhatsApp, they were very responsive. I was concerned that even though it said I had installed the eSIM, you are not going to know if it is going to work until you land.
It was a good price for the 4 days we were there. The 1Gb offer was reasonable. I didn't think I was a big data user, but perhaps if they had a few more variety of packages rather than jump 1Gb to the next band, that would be better.
All in all, v happy. Will use them again when I go on the next trip.
Non mi sono trovata bene .
La VPN per la Cina non ha funzionato, non è stato possibile connettersi a Google, Facebook, Instagram.
Le informazioni per attivare la esim non sono chiare.
L’esim acquistata per 30 gg con 10 Gb attivato una volta giunti in Cina come da procedura si è scaricata dopo 7 giorni senza essere riuscita a caricare nemmeno una foto sui social .
This apps is very useful and helpful. Easy to use and install and top up the balance. And I could use it again later in future by toping up the balance. The support whenever you have an issues or problem also quick response and helpful. Thanks
I had trouble starting the process installing the esim. I had an immediate response to my email and was put through to Carl. Using WhatsApp and screenshot he had me up and running very quickly. I have no problem awarding 5 stars.
I encountered a problem, but it was resolved quickly after I contacted them through WhatsApp. Nems was very nice and helpful.
I had a great experience with setting up the device via the wattapp chat. Nem responded quickly and guided me through.
La verdad que el uso es bueno, buena señal. Particularmente yo tuve problemas para instalar la esim por mi país y luego para cargarla x temas de mi navegador. Pero su centro de atención al cliente, siempre tuvo una solución a cada uno de los inconvenientes de forma amable, sencilla y sin rendirse. Muy buen servicio y trabajo. Eso sí, estaría bueno una atención en español 😉
I had a great experience with Nems while setting up my eSIM. They guided me through the process step by step, and everything was activated quickly and smoothly. The service was not only efficient and hassle-free but also affordable. Highly recommend their service and support while traveling anywhere around the world.
Nems was very helpful with all my queries. Thanks Nems ❤️
Good experience and good ate dance with Nems
The big telecom companies are sharks feeding off people who don’t know about, or daren’t try eSIM/eSIMs. If we had used EE we would have paid, in a day, what eSIM deliver for 15 days. Even more impressive, when I stuffed up the install they walked me through it, instantly, online, making everything quick and easy to get up and running properly. Compare that with EE ‘support’ ….takes hours to respond, gives you duff info, etc., etc., etc.
PS: Big shout out to tech support wizard Nems, great technical info communicated extremely well.
Merci à Carl qui m’a aidé pour l’installation
Remarquable service client
Fantastic product, even more so the customer experience! I had an issue once overseas as I did some of the steps wrong. Chatted via WhatsApp and (Carl, amazing) solved it straight away. From lost to back to this world in no time!
Really excellent customer service and support. Nems, Carl, Karen, Andoi all have been very supportive during my first use of an eSIM overseas.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.