Highly inefficient and disastrous…
Highly inefficient and disastrous management.
They recently had a serious legal issue that almost got them shut down. The way they handled this situation was disastrous. 0 client intimation, making false promises and worst of all, not responding altogether.
The biggest problem with them is the ridiculous amount of time they take to respond to a query and act upon it. Inefficiency stems from the top tier itself. There is this person who goes by the name Gaurav Malik. This is one of the most dysfunctional and spineless individuals I've ever seen. He responds in a certain way, and his team sternly contradicts him, no matter what. He barely even picks up calls. That's merely because he's too timid to face customers and ill-equipped to handle real-world situations and people.
Overall, his dysfunctionality fits perfectly in this barely functional company structure that is only days from collapse.








