After talking with the team, they fixed the issue, responded quickly, and called me a few times to get it sorted. Just want to give my feedback/suggestion on the web application menu. Currently... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
As always i never have a problem when sending money to my country.. promp reply & good exchange rates. Always satisfied with thier service. I've been using thier services for a few years now and the... Se mere
Virksomheden har svaret
Been using Eremit for more than 2 years now.. The process is very smooth and never ever had any problems nor the payment was delayed. Also, exchage rate is very competitive as well.
Virksomheden har svaret
I've been using ERemit Money Transfer Service for several years now, and I couldn’t be happier with the service. The platform is incredibly user-friendly, and the transfer process is quick and sea... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Introducing to you ERemit Money Transfers. Now send money to India, Pakistan, Bangladesh, Philippines, Sri Lanka, Indonesia and to over 30 countries in Europe at unmatched exchange rates. Available on iOS/Android app and web.
Kontaktoplysninger
Unit 403, 189B South Centre Road, Tullamarine, Victoria, 3043, Tullamarine, Australien
- 1300 63 53 63
- Support@eremit.com.au
- eremit.com.au
4,6
Fremragende
736 anmeldelser
Har besvaret 66 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great service …
The assistance provided was incredibly helpful and friendly. The response time was very prompt, which made my experience even better. Overall, it was a great interaction with all my needs being met efficiently and effectively.
9. april 2024
Besvarelse fra ERemit
Dear Raja,
Wow! We are so blown away by your review. It made our day. Eremit always focus on customer’s happiness and prioritise our customer’s convenience. Thank you for your time!
Very good service
28. februar 2024
Besvarelse fra ERemit
Dear Christie,
We appreciate you taking the time to share your feedback and being so open with us. For any assistance, please feel free to reach out to us on 1300 635 363.
Excellent service great price then other
1. marts 2024
Besvarelse fra ERemit
Dear Praveen,
We appreciate you taking the time to share your feedback and being so open with us. For any assistance, please feel free to reach out to us on 1300 635 363.
Excellent service
1. februar 2024
Besvarelse fra ERemit
Dear Sarathchandra,
Thank you for your valuable note. We're glad that you're happy with our service.
Trusted and efficient. Service.
Quick transfer and reasonable rates paid and also low fee. Trustworthy customer service.
1. februar 2024
Besvarelse fra ERemit
Dear Panagodage,
We appreciate you taking the time to share your feedback and being so open with us. For any assistance, please feel free to reach out to us on 1300 635 363.
The company is being transparent with…
The company is being transparent with transfer cost and market rates. Also, the customer service representative was very helpful as I contacted her on 2 different occasions.
9. januar 2024
Besvarelse fra ERemit
Dear Harsimran,
Thank you for your kind words and positive feedback. We are thrilled to hear that you are enjoying using our service. If you ever have any questions or concerns, please don't hesitate to reach out to us at support@eremit.com.au or call us at 1300 635 363.
Rates are good.
3. januar 2024
Besvarelse fra ERemit
Dear Rajasekar,
It was a pleasure serving you. We appreciate you taking the time to share your feedback and being so open with us. For any assistance, please feel free to reach out to us! Anytime.
Customer service excellent
Customer service excellent and helpful..
Transaction needs to be quicker. Thankyou
7. december 2023
Besvarelse fra ERemit
Dear Roberto,
We appreciate you taking the time to share your feedback and being so open with us. For any assistance, please feel free to reach out to us on 1300 635 363.
Easy & Quick
29. november 2023
Besvarelse fra ERemit
Dear Chandana,
Thank you for your lovely note. We really appreciate you taking the time to share your experience with Eremit.
Convenient
Convenient, when I have issue I spoke to real people and very helpful. The exchange rate is always higher than others.
6. december 2023
Besvarelse fra ERemit
Dear Laura,
We appreciate your kind words and happy to know that you are part of the ERemit family, we take special care in making each transfer Fast and Hassle Free. Thank you for your appreciation. These comments will give the entire team a big Cheer:
Excellent rates
28. november 2023
Besvarelse fra ERemit
Dear Merlita,
Thank you for your lovely note. We really appreciate you taking the time to share your experience with Eremit.
The experience is great
The experience is great. Even if I had any problem it was addressed promptly. Got the best rates always
7. november 2023
Besvarelse fra ERemit
Dear Amanpreet,
Thank you for your kind words and positive feedback. We are thrilled to hear that you are enjoying using our service. If you ever have any questions or concerns, please don't hesitate to reach out to us at support@eremit.com.au or call us at 1300 635 363.
User friendly
6. november 2023
Besvarelse fra ERemit
Dear Amol,
Thank you for your lovely note. We really appreciate you taking the time to share your experience with Eremit.
Fast and reliable
Fast and reliable. No issues with transfer and offers better rate then others in the market.
6. november 2023
Besvarelse fra ERemit
Dear Moris,
We appreciate you taking the time to share your feedback and being so open with us. For any assistance, please feel free to reach out to us on 1300 635 363.
Fast reliable
29. oktober 2023
Besvarelse fra ERemit
Dear Raymond,
We appreciate your kind words and are happy to know that you are part of the ERemit family. We take special care in making each transfer Fast and Hassle Free. Thank you for your appreciation. These comments will give the entire team a big Cheer.
Massive Delay in response
transferred money last week and still there is no information if you have received or not. Talked to Bank and they said money has been transferred. Talked to your team and there was no proper response to investigate....
1. november 2023
Besvarelse fra ERemit
Dear Yogesh,
We apologize if your experience with us was not satisfactory. Kindly note that we have taken your concern on high priority and had an internal investigation on this matter. It has been identified that there was a delay in the receipt of funds from the bank's end leading to delay in the processing of transaction. This usually occurs during the first transaction from/to a new account. If you wish to discuss this further, please contact our customer service team at 1300 635 363 or email us at support@eremit.com.au.
Conversion rate is good but I have to…
Conversion rate is good but I have to chase everytime I transfer money. Not a single time it was done without my chasing the customer care
31. oktober 2023
Besvarelse fra ERemit
Dear Vivek,
Thank you so much for sharing your experience with us. We want you to feel comfortable sharing good or bad experiences with us. Sorry that your experience with us fell short of expectations. I also want to thank you for giving us a chance to make things right. We’re using your feedback to make some important changes going forward.
With no reason given and no prior…
With no reason given and no prior notice I was informed I can no longer use your services! It is amazing to find a company that does not need or want customers!
9. oktober 2023
Besvarelse fra ERemit
Dear Anthony,
We regret any inconvenience you may have experienced due to the refusal of our services. We understand that this decision might have come as a surprise and caused concern.
While we can't provide specific details without more information, there are various reasons that might lead to such decisions, including account-related issues or policy considerations.
We value our association and relationship with you; however, at the same time, the security of your money is of utmost importance to us, and in certain cases, the refusal of service is a safety measure that we take.
If you have any questions or concerns, please don't hesitate to reach out to our dedicated customer support team. We are here to assist you. Your feedback is invaluable, and we appreciate you sharing your thoughts with us.
Very quick transaction
5. oktober 2023
Besvarelse fra ERemit
Dear Neethu,
Thank you for your valuable comments, we really appreciate you taking the time to leave us feedback.
Besvarelse fra ERemit
Dear Seenivasan,
Customer satisfaction is at the core of our efforts, and we're glad you're enjoying our app. We're always looking for ways to improve your experience, so reach out to us at support@eremit.com.au or call us at 1300 635 363 if you have any suggestions or need any assistance.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.