Epartsfast Anmeldelser 

I ordered a dryer heating element and paid an extra $20 to have it shipped 2-day express. It's currently been 18 days since it shipped and still no part. Epartsfast.com does not have a phone number listed and does not respond to email correspondence. The USPS said the package was shipped regular Priority mail (not 2-day express!) I would not recommend ordering from them.

Wrong part was sent. Contacted company via email, which appears to be the only way to contact them. I was clear on what happened and their email reply was that my part was delivered. In my opinion there is no useful customer support. Aviod this company like you would avoid the plague. It seems like it is a robot answering your email. Stay away from this company.

Sent me a heating element without the housing after I put the correct model number in for the dryer. (which calls for the housing) Then wants to charge me for shipping again to return a part that was incorrect. Poor customer service. I won't do business here again.

Wrong parts delivered, must return unused parts for 75% of their value. I will have to pay return shipping on my own. One of the parts delivered is a plastic cup that couldn't cost more than 2 dollars, the least expensive item on the order was $20. It's a scam. I won't order from here again.

I ordered a dryer belt and pulley kit to fix the noise issue of my dryer. They sent me a heater kit instead. I filed a case with PayPal, but they want me to ship it back at my own cost. No star from me.

I ordered a kit to fix a no heat problem on my electric dryer. Paid for fast shipping at showed up a day early. Opened kit and it had everything I needed. Fixed it in a hour and it works great. Can't understand the low ratings.

No stars from me. Generic incorrect part. Washer drain pump close but wrong. Shipped back to them. I never heard a word from them. Ripped off.

This company should be avoided at all cost, bad communication bad customer service, and the wrong parts junk parts with expensive prices, they don't deserve even a one star, they don't provide a contact number because they know they going to get a pot of a callback, they don't respond to the emails, shame on you 😡

We purchased an after market ice maker. The order was shipped right away, installation instructions were clear. The entire process couldn't have been easier.

I wish I had read the reviews before hand. I ordered a replacement part for my washing machine and the part was never delivered. When I opened up a lost mail ticket with USPS they said that the package in question didn't have a complete address and couldn't be delivered. When I followed up with eparts fast they just kept sending me the USPS tracking number and the delivery status (which I explained 3 times was not the case). They have since stopped responding to my emails. I don't leave reviews often, but these guys should be avoided at all costs.

7/13/22 update - I sent them documentation proving the item was never delivered. No refund, no replacement item. These guys are crooked. No Duty, No Respect, No Honor, No Integrity. Should be embarrassed to market themselves as a "veteran owned business".

I am 4 weeks into trying to get them to actually read my email describing what is wrong with the parts that they sent me. They just respond with stuff like "we sent you the right stuff."

I could not have asked for better or faster service with Epartsfast!!! My dryer is up and running like new with the parts package I ordered and received within 3 days from them and the price was 1/3 what Samsung or Sears were asking for just one part. Maybe Covid had something to do with other bad reviews, but I am one happy, happy customer !! Thank you!

THE PARTS AND PRODUCTS ARE DEFECTIVE . Its should be a half of a star instead of a full.

This company is wholly disreputable, despite advertising themselves as a "veteran owned business". They make false presentation of their parts as being OEM and then send the customer third-party, inferior junk that you can purchase anywhere.

I bought a bearing kit for my Maytag washer because it appears to be a genuine Whirlpool parts kit, based on the Parts Fast photo. IT IS NOT. It's the exact same, no-name kit that you can purchase from Walmart for one third of the price. Specific problems included: 1) there were no instructions included, 2) the adhesive is completely generic and is NOT the genuine Whirlpool 279368 adhesive in their picture, 3) the grease is a silicone lubricant for pool equipment, not a quality grease like in the Whirlpool OEM kit, and 4) there was an extra (second) washer in the kit which was confusing without the instructions. At first, I decided to use the kit as-is to get my washer fixed in a timely manner on the weekend. Once installed, I then decided to purchase a genuine Whirlpool kit from my local appliance store and removed the rip-off kit from epartsfast.com. Of course, Parts Fast would not accept a return of their cheap, common, and non-OEM parts.

Ignore any promises of delivery time, they are not genuine.

Needed a part by Friday which ePartsFast offered on their website. Amazon, which was much cheaper, offered shipping for Monday. Due to the urgency of the repair I opted to pay more for the ePartsFast product. It is now Sunday and the tracking is showing FedEx has no intention of delivering today either. Any complaints will be met with empty apologies and a speech about how they can't control their delivery partners.

That's fine, but it's not FedEx that just lost my business.

DONT BUY FROM THIS PLACE. Ordered part paid extra for 2days shipping. Got it 5 days later. Email customer service..dont care and they don't guarantee expedite shipping. So why charge 🤔.. This place needs to be closed down soon.

Ordered 2 parts kits, neither of them had the right parts.
I contacted the company about the issue and all they said was they are correct. If I wanted to return the incorrect items I was responsible for return shipping and a 20% restocking fee.
It seems like their business model is in restocking fees.

Payed for 2 day delivery, took 7 and they don't seem to care

Epartsfast should be epartsslow. I ordered on a Saturday. Their website said I would have it by Wednesday. I paid $9.99 extra for expedited shipping to insure that I would have it by Wednesday. They took their time getting to the USPS and now it won't arrive until Friday. They refuse to refund the $9.99. Stay away from these thieves.

Do not buy from epartsfast.com. They sell cheap products and have no return policy. Sold me a poorly constructed heating element which broke on installation. No response to my request for a refund. They only take back parts in new condition and will only send a replacement. No refunds.