Take a look at the order history and notes. This continually got pushed out, was told multiple different shipment dates, and I still have not received. This was ordered on 6/27 and it now 7/13 I ha... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ordered the sample kit from Envelopes.com & JAM paper. Ended up using that sample kit to help a friend find her perfect wedding paper. She got a metallic paper for her save the dates. She also foun... Se mere
Virksomheden har svaret
THEY HAVE AMAZING PRODUCTS!!!! ALL OF THEIR ENVELOPES COME IN A WIDE VARIETY AND THEY HAVE A HUGE SELECTION. IM A DIYER CRAFTER AND THEY EVEN HAVE SOME OF THE BEST CARDSTOCK AROUND, LIKE FOR CRAFTING... Se mere
Virksomheden har svaret
This was my first time ordering from Envelopes.com and was so impressed by the vast selection of quality products. When I made an ordering error, customer service was so courteous and professional. I... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
My name is Adam, and I’m the new CEO here at Envelopes.com. I wanted to take a moment to share why I’m posting this note on Trustpilot. I know you have countless options when it comes to where you shop, and the fact that you’ve chosen to trust us really means a lot. We don’t take that lightly. Behind every order is someone’s brand, business, or project — something personal and important — and we want to be a partner in helping it look its best. Customer satisfaction isn’t a campaign for us; it’s the point of what we do. My job is to make sure that trust is earned every single time. If you’ve had a great experience with us, I’d be grateful if you shared it here. And if there’s ever something we can do better, please let us know. You can always reach out to us directly, and we’ll do our best to make it right. We read every review and use it to do our best for you. Thank you for giving us the opportunity to be part of what you’re creating. I hope we get to do it again soon. — Adam Adelman CEO, Envelopes.com UPDATED October 1, 2025
Kontaktoplysninger
New Horizons Boulevard 5300, 11701, Amityville, USA
- review@jamplus.com
- envelopes.com
4,4
Fremragende
194 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Crickets, no people work here...
We ordered on 11/28, there was an issue with the payment but nobody contacted us. We paid again with a different card, but now it's been three weeks and we've not heard a word about our order. I've attempted to call, email, chat and haven't heard a word. Two years in a row we've used this company without issue until this year. I'm just hoping we receive them before we run out.
22. december 2022
Uopfordret anmeldelse
Absolute disaster of a company
Absolute disaster of a company. It took 22 days for them to respond to my email. They tell you items will arrive within 7 business days when THEY KNOW there's no chance of that happening. They are deceptive and unethical
3. november 2022
Uopfordret anmeldelse
I ordered 700 5-1/4 x 7-1/4 envelopes…
I ordered 700 5-1/4 x 7-1/4 envelopes for party invitations I was doing for large group. They only shipped 100 envelopes. When I realized the mistake I called envelopes.com to report the shortage and determine the quickest way to get me the additional 100 envelopes. I had to wait on hold for over 30 minutes. (Their hold music is terrible and it cuts in every minute to remind you that you are still on hold. When I finally got through I explained the problem and told the customer service representative that I needed the additional 100 envelopes overnighted. I even offered to cover the cost of overnight shipping. They assured me that was not necessary. I never got a confirmation the envelopes shipped. So, this morning I sent them an email request and am currently 25 minutes into being on hold. I am beyond frustrated.
8. november 2022
Uopfordret anmeldelse
Would give 0 starts if I could
Would give 0 starts if I could. They are a MISLEADING company. Their website says all over it Next Day shipping. Well, we chose Next Day shipping and guess when it shipped? 2 weeks later!!!! When I complained, I was told some bs about fine print. If you need something on any reasonable timeline, do not use this company. I will report to a consumer protection agency. Rip off.
26. juli 2022
Uopfordret anmeldelse
Cancelled Order without Telling Me
Made an order, a few days later they canceled and didn't tell me. It was for a time sensitive mailing.
14. april 2022
Uopfordret anmeldelse
0 star - Service and Quality
0 star - An absolute nightmare. They printed the wrong color and blamed me for it. They are not taking responsibility over their mistake and offered me a stellar 10% back to cover for their mistake. Stay away from them, this is a low-level company that doesn't care about quality and service.
29. april 2021
Uopfordret anmeldelse
Envelopes.com's website offers same day…
Envelopes.com's website offers same day and next day shipping, 3 orders in a row have shipped 2-3 days after promised. When you pay for overnight shipping you expect at least an email that the item is not in stock. Not their policy to notified about missed shipped dates or promised deliveries.
11. december 2020
Uopfordret anmeldelse
Very inconsistent printing within the…
Very inconsistent printing within the same print job. Had 5000 color envelopes printed and the colors changed in the same box. Fake reviews on their website as I tried to leave a 3 star review and they would not post it.
2. oktober 2020
Uopfordret anmeldelse
Awful
Awful! This company is a scam! Don’t waste your time and money.
8. juli 2020
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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