App is great, love the sound experience. I decided to upgrade my membership because of a 50% annual discount, but then immediately saw a full lifetime subscription for a good price point, which I sign... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I was charged for a full year during a trial period. When I request a refund, Endel support continues to tell me to log into a link that doesn't work. Its been about 6 emails back and forth without a... Se mere
Virksomheden har svaret
Endel kinda became my daily routine: morning Focus while I work, a little Relax when my head’s fried, then Sleep at night. The audio is subtle, like a soft bubble around you, not “music” that grabs at... Se mere
Virksomheden har svaret
I tried to sign up for the 7-day free trial; the app just charged me. Then I cannot directly contact customer service for a refund - as the app has a FAQ section that says to contact Google. Also thi... Se mere
Virksomheden har svaret
2,4
Under middel
44 anmeldelser
Har besvaret 95 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
They offer log-in with Google as a…
They offer log-in with Google as a first choice, now I can't log-in with Google any more because they have an issue. They didn't help me and do I can't use my subscription!
6. november 2024
Uopfordret anmeldelse
Besvarelse fra endel.io
We offer several sign-in methods, including an email with a one-time password. Please write to us at ask@endel.io so we can help you.
Really helped me unlike other apps
Really helped me unlike other apps. I had no issues with subscriptions so the other reviews your probably the user's fault.
31. august 2024
Uopfordret anmeldelse
Besvarelse fra endel.io
Hi there! Thank you for your positive feedback! We are pleased that you like how we implement our ideas. Enjoy your use of Endel, and keep informed of all the latest updates on socials and in the app. Have a good day!
They charged me for an annual…
They charged me for an annual subscription after the free trial despite telling me that it was cancelled. For 2 days now I've been trying to contact their support to get a refund and I'm getting no response. I'll be initiating a chargeback to try to get my money back.
**Update: they did refund me - shame that I had to go through this process to make it happen
14. juli 2024
Uopfordret anmeldelse
Besvarelse fra endel.io
Thank you for your review. We answer all requests we receive at ask@endel.io as fast as we can.
Dont create the free trial
Don't create the free trial, it is a trap, and the trial is not free, but they will charge you a Setup Fee, and there are not showing that in any notice.
14. februar 2023
Uopfordret anmeldelse
Besvarelse fra endel.io
Sorry for the late reply. We hope you got in touch with us back then, and we resolved your case. We currently don't charge any setup fee.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.