Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Ena Salon Independent Salon in Central London We believe in Natural Excellence. We believe in working with natural products and trusted approaches in a sustainably run salon. We believe in training for excellence. Through our academy we nurture those with promise so their natural talent can flourish. Our customers enjoy the peace of mind that our products are free from harmful chemicals and not pushed with marketing gimmicks. Our people believe in extracting each customers’ natural beauty through their world leading skill, passion and knowledge. Dedicated to the concept of Natural Excellence, we ensure our customers experience the very best of care in an environment of relaxed luxury. Effortlessly elegant, Ena Salon is nestled in the heart of Covent Garden. Situated in a sprawling Georgian townhouse, luxury and sustainability seamlessly combine to create a neutral, clean living experience with an opulent approach to up-cycling.
5 great queen st holborn, wc2b 5dg, London, Storbritannien
4,1
9 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Monika has given my hair a new lease of life!
She took the time to recognise just what it needed!
My uneven, unmanageable fro has regained its curl.
Feels like someone else’s hair on my head!!
Superstar 💫
Lovely salon with a nice vibe, very friendly stylists and overall team. The customer service is really excellent- when I wasn’t 100% happy with my cut, Ola and the salon owner were very responsive and went above and beyond to resolve things.
I was really looking forward to the first of four treatments, unfortunately due to trains even though I left with ample time,there were disruptions on the train lines meaning I had to change and go different directions to get to my appointment. I called to let them know I may be late as the circle and district line were not in operation. I asked to rebook as it was no fault of my own a d was stuck on the train track for a long time, I contacted this establishment a few times and was told that I should still come and be charged for the full time. I understand that they have a policy, and people may use excuses, but I could not get there any earlier this was beyond my control. I had to turn back and was told to re book lose my deposit and book again!!! I had been before and felt the treatment was not that good, but I still thought I would go back and support and put my first experience down as a blip.
About 6 weeks ago I had my first and last visit in Ena salon.
I was looking forward to this app for a while ,as now in pregnancy my hair hasn't been great to be honest and wanted to have a good chop. So I did my research, I follow the salon Instagram page ,everything looked promising, I choose a stylist with 20years of experience and he has as I've seen on his Instagram page loads of curly textured hair clients. Sassoon background, though what can go wrong.
Well, let me start from the beginning of actual consultation where I explained what I wanted ,so after those 5min me talking,he literally asked " So what do you want ?!" I felt like leaving then and there. But didn't want to make a scene. After hair wash,my shirt/back got all wet, he totally ignored it and just tucked in a towel . Then the haircut itself, felt inpersonal and lazy. Wasn't at all the cut/layers I asked for . He said he will finish my front of hair , graduation at front once he dries it. Didn't actually do it at all until I asked him what about the front, as I wear long curtain fringe . He just did the right side and didn't even touch the left! Little to say I was in total shock and disbelief what was going on. Such a poor customer service, he seemed so bored and lazy in his job. Not at all passionate in what he was actually doing. He kept talking about his next client after me(as she came 30min early) and how she was some actress and she knows his ex really well.
I was so disappointed and sad ,bit angry about the whole experience. It was the worst haircut and atmosphere I had ever had in my 37 years of getting my hair done. And payed £120 for thar service . It took me only now to even leave this review as I'm still traumatised. I had to find another alternative and recut and correct my hair and pay for that obviously. I don't want to write the name of my stylist not to shame them but all I can say is just don't bother going as it definitely not worth your money or time.
Went for a perm and came out with third degree burns and hair loss, please avoid this Roehampton salon, she will deny this ever happened, avoid at all costs, my hair is absolutely ruined
Great vibe and welcoming experience, love the homely feeling and the music selection! The friendly atmosphere and the professionalism of the staff are guaranteed! Highly recommended!
There's so much to rave about Ena! I've been going to this salon for the past 6 years and always been receiving a consistent wonderful service. Everyone who works there is so kind and welcoming. Their attention to detail is second to none. Serena and Sam have been cutting my hair. I value and trust their knowledge and expertise.
The salon decor is just beautiful. I adore all their furniture from the reclined wood. There are plenty of plants that give the space a feel of a verdant oasis making every experience so relaxing! ☺️
I'm a great fan of their products too-they are the flagship store for Davines, my favourite brand when it comes to hair products that's always synonymous with beauty and sustainability.
Thank you to everyone at Ena, I'm looking forward to see you all again soon ❤️🙏🏼
Love the salon. All the staff are so friendly and make me feel like I’m at home. Had my haircut with lots of different stylists & I’ve had a great experience every time
Cannot recommend this salon enough. Great service from start to finish. Lovely staff who go above & beyond to ensure your experience is memorable. Jake is my current favourite! I’ve had a few haircuts from different stylists & have liked them all (my long hair makes it easy to cut) but keep going back to Jake for the cut & conversation. He cuts my hair so beautifully that all I do is wash it, use the products he recommends & let it dry naturally. Highly recommend Ena!!!
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
