Incredibly poor service.
Incredibly poor service.
My purchase was two pieces of jewelry intended as a Christmas gift. The order was not received on time and when delivered contained only half of the order.
All of these mistakes are understandable/forgivable. The client service that I received afterwards was not. Empreintes refused to engage on my complaints and repeatedly closed my enquiry tickets without resolution. I have not received a necklace of EUR65 value without adequate explanation (or even care) from Empreintes.
Empreintes Paris is not a trustworthy vendor.








