Emporium Security  Anmeldelser 

25
•
TrustScore 3 ud af 5

3,2

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Order came very quickly and and easy to follow instruction video took only 5 minutes to setup . Clarity is excellent and app easy to install. Great Australian company to deal with . Highly recommended... Se mere

Bedømt til 3 ud af 5 stjerner

Their app keldon security, they changed their name recently, app has different options to link cameras to your wifi. If do not watch the video they sent in response to my email query, would not had... Se mere

Bedømt til 5 ud af 5 stjerner

Easily fitted, after being setup. Solar keeps 100% even on dark days. Found Sensitivity with Motion Detection on was triggered by birds too often, but PIR works fine for people and birds rarely trig... Se mere

Bedømt til 1 ud af 5 stjerner

Faulty camera from the start. Customer service is poor. It always takes two emails to get a response and the They want video evidence of making a reset. Despite doing everything correctly they contin... Se mere

Virksomhedsoplysninger

  1. Leverandør af sikkerhedssystemer

Skrevet af virksomheden

Emporium Security was founded after a break-in at our rented home, inspiring us to create a portable, wireless solution for renters and homeowners. Based on the Gold Coast, we focus on building an accessible, affordable smart home ecosystem with cutting-edge security that requires no complex installation, making protection easy for all.


Kontaktoplysninger

3,2

Middel

TrustScore 3 ud af 5

25 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,2

Alle anmeldelser

(25)

8 anmeldelser inden for de sidste 12 måneder

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Bedømt til 1 ud af 5 stjerner

Faulty camera from the start

Faulty camera from the start. Customer service is poor. It always takes two emails to get a response and the They want video evidence of making a reset. Despite doing everything correctly they continue to say I am doing the process wrong. I expect they are just trying to fob me off. After 3 “pro forma” responses saying I am doing something wrong I have had enough.
I should have read the reviews as others have had the same experience.

22. december 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Biggest mistake buying these cameras…

Bought 5 of these cameras mid this year, thinking they were good. Well have to say that the cameras are terrific but the software and their technical support is shit. They claim that they have a "human mode", so that the cameras don't pick up anything except people. Well that's just not true, we were getting up to 80 notification per hour due to palm shadows. The Human mode also self turned off. I contacted their technical support and basically got strung along for 5 months with bullshit answers and false remedies, before I engaged the Office of Fair Trading to sort out a full refund. So, if considering these guys - DONT, just go and buy elsewhere. It will save you so much trouble.

1. juli 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Getting frustrated trying to contact and effect a changeover.

Getting very frustrated with trying to reach this company. Purchased a Security Camera then realised it needed a SIM card and cost would be ongoing $25 per month and so immediately requested a change over to a WiFi model as I am on an Aged Pension fixed income.. This was BEFORE item was shipped. First was contacted by "Dave" and told this would happen then unit arrived and is the SIM model. Rang and Texted the Mobile number on website..it is disconnected and office phone in Gold Coast goes straight to Message Bank. I have been emailing and leaving messages for a week now with no response from this company.

18. november 2025
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Their app keldon security

Their app keldon security, they changed their name recently, app has different options to link cameras to your wifi. If do not watch the video they sent in response to my email query, would not had been able to connect cameras with correct option. cameras go off line if modem is turned off, loss of power. yet waiting to rectify if their team contacts me.

23. oktober 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Just as good as the big brands without the price tag

Stumbled across this product and thought I’d give them a go as the price was amazing. So far I can’t fault the door bell at all, it works as promised, the image is super clear and the battery life is fantastic.
I’m definitely going to be getting more cameras from this company.

8. august 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Highly recommend,

Had tried ring and others prior but just couldn't stomach paying an ongoing fee to review my footage. So i took the punt and went with these guys, best thing i ever did. Even just purchased their new doorBell camera which works a reat. Highly recomend!

2. april 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Quality equipment

Quality equipment. Easy to install/use! Have had them for over a year now with no issues. Solar panel keeps it charged up.

4. august 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Do NOT recommend Emporium Security

Do NOT recommend Emporium Security / Keldco Support.
They approved replacements for faulty cameras after a laborious process of numerous requests for different types of evidence, then backtracked and are now asking me to pay return/testing costs.
This is a breach of Australian Consumer Law – faulty goods must be replaced or refunded at no cost to the customer.
avoid this company.

1. august 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

This company refuses to give after sales service

This company refuses to give after sales service my unit is faulty and won’t charge from the solar panel after emailing and contacting them on multiple occasions to only be told sorry we forgot about you then the demands to prove the unit was faulty where next level but I followed through with their demands only to be totally ghosted once again. Don’t buy from these guys they refuse to give warranties on faulty products and block you on Facebook for doing a review I will be taking this to fair trading EMPORIUM you are on notice

1. juli 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Met my expectations.

Seamless installations of sensors. Needed a bit of tweaking to limit false alarms but seem to have got that now.
Looking to buy more sensors when they are back in stock, also a solar camera

21. juni 2025
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Great service

Great service, when contacted them about issue, they responded quickly, bought 5 camera's, 1 had a missing side panel, they sent me out another 1, cameras has nice functions, highly recommend

27. maj 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Imporium Cameras| Micro TF Card

Recently purchased cameras and have been advised that I need to purchase microTF cards separately to allow the playback to work. I have tried to reach out to the company ( KELD & CO PTY LTD) to make an enquiry regarding the product and keep being put through to a robot. I am simply asking for a manual to review the product and also trying to email them but the email does not work. Have I just been ripped off?

17. februar 2025
Uopfordret anmeldelse

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